Ash Grove Healthcare Facility

Name: Ash Grove Healthcare Facility
Address: 401 NORTH MEDICAL DRIVE, Ash Grove, MO, 65604, US
Telephone: 4177512575

401 North Medical Drive, Ash Grove, MO 65604 · Greene County · 82 certified beds · avg 73 residents/day · certified since May 24, 1994

Part of chain: CITIZENS MEMORIAL HEALTH CARE (6 facilities, chain avg rating 3.0★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.66

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (16)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Nov 20, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Nov 20, 2025	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Jan 24, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Oct 10, 2024	E · Potential for harm, repeated	The facility did not properly hold, secure, and manage residents' personal money that was deposited with it for safekeeping. Facilities holding residents' funds must keep careful, honest accounts. · from a complaint
Aug 22, 2024	E · Potential for harm, repeated	The facility did not properly hold, secure, and manage residents' personal money that was deposited with it for safekeeping. Facilities holding residents' funds must keep careful, honest accounts. · from a complaint
Aug 22, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Aug 22, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Mar 7, 2024	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Sep 8, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Aug 18, 2023	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Jun 2, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 2, 2023	E · Potential for harm, repeated	The facility did not honor residents' right to manage their own money and financial affairs.
Jun 2, 2023	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Jun 2, 2023	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 2, 2023	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Mar 6, 2020	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (5 → 1).

Year	Citations	Worst severity that year
2020	1	F
2023	7	F
2024	5	E
2025	3	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Missouri avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.66	3.66	3.95	top 47% in Missouri; bottom 45% in the U.S.
Registered Nurse hours	0.90	0.49	0.69	top 6% in Missouri; top 21% in the U.S.
Weekend total nurse staffing	3.09	3.22	3.50	bottom 47% in Missouri; bottom 36% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.61	0.33	0.48	top 5% in Missouri; top 22% in the U.S.
Total nursing staff turnover (%)	63.6	56.0	45.8	bottom 31% in Missouri; bottom 11% in the U.S.
RN turnover (%)	60.0	47.8	42.9	bottom 33% in Missouri; bottom 22% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.20, RN 0.78, weekend 2.70. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: 1/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Ashworth, James	Individual	Corporate Director	NOT APPLICABLE	06/17/2021
Babb, Donald	Individual	Corporate Director	NOT APPLICABLE	12/19/2019
Calhoun, Michael	Individual	W-2 Managing Employee	NOT APPLICABLE	01/01/2022
Calhoun, Michael	Individual	Corporate Officer	NOT APPLICABLE	01/01/2022
Derrickson, Beverly	Individual	W-2 Managing Employee	NOT APPLICABLE	11/21/2016
Derrickson, Beverly	Individual	Corporate Director	NOT APPLICABLE	11/21/2016
Derrickson, Beverly	Individual	Corporate Officer	NOT APPLICABLE	01/27/2020
Donnell, William	Individual	Corporate Director	NOT APPLICABLE	03/14/2012
Finnell, Heather	Individual	W-2 Managing Employee	NOT APPLICABLE	01/01/2022
Hancock, Janieca	Individual	Corporate Director	NOT APPLICABLE	03/15/2018
Hancock, Janieca	Individual	Corporate Officer	NOT APPLICABLE	01/01/2022
Johnson, Brad	Individual	Corporate Director	NOT APPLICABLE	01/01/2022
Kallenbach, John	Individual	Corporate Director	NOT APPLICABLE	06/20/2019
Kallenbach, John	Individual	Corporate Officer	NOT APPLICABLE	01/01/2022
McBratney, Christopher	Individual	W-2 Managing Employee	NOT APPLICABLE	09/06/2011
Meents, Dana	Individual	Corporate Director	NOT APPLICABLE	10/14/2010
Meyer, Renee	Individual	W-2 Managing Employee	NOT APPLICABLE	07/01/1997
Meyer, Renee	Individual	Corporate Officer	NOT APPLICABLE	01/01/2022
Molder, Catherine	Individual	Corporate Officer	NOT APPLICABLE	03/01/2002

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"How do you manage residents' personal funds, and how often do families receive an accounting?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Willard Care Center	7.0 mi	Willard, MO	★★☆☆☆	3/5
Springfield Skilled Care Center	14.0 mi	Springfield, MO	★☆☆☆☆	1/5
Brookhaven Nursing & Rehab	14.4 mi	Springfield, MO	★★☆☆☆	3/5
Wilson's Creek Nursing & Rehab	14.4 mi	Springfield, MO	★★★★★	5/5
Republic Nursing & Rehab	15.1 mi	Republic, MO	★★★★★	4/5
Maranatha Village, INC	15.8 mi	Springfield, MO	★★★★☆	3/5
Manor at Elfindale, the	16.7 mi	Springfield, MO	★★★★☆	4/5
Woodland Care & Rehab Center	16.8 mi	Springfield, MO	★★☆☆☆	2/5
Magnolia Square Nursing and Rehab	17.5 mi	Springfield, MO	★★☆☆☆	2/5
Springfield Rehabilitation & Health Care Center	17.8 mi	Springfield, MO	★★★★★	4/5
Maples Health and Rehabilitation, the	18.1 mi	Springfield, MO	★★★★☆	3/5
Neighborhoods at Quail Creek, the	18.8 mi	Springfield, MO	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Ash Grove →

Facility data as of CMS processing date 2026-08-01. CCN 265571.

The Care File

Visit checklist — Ash Grove Healthcare Facility

401 North Medical Drive, Ash Grove, MO 65604 · 4177512575

Health inspection rating 4/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "How do you manage residents' personal funds, and how often do families receive an accounting?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 265571 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)