Cox Medical Centers Meyer Orthopedic and Surgical

Name: Cox Medical Centers Meyer Orthopedic and Surgical
Address: 3535 S NATIONAL AVE, Springfield, MO, 65807, US
Telephone: 4172696650

3535 S National Ave, Springfield, MO 65807 · Greene County · 28 certified beds · avg 5 residents/day · certified since Aug 14, 1985

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

9.75

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (9)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 23, 2026	F · Potential for harm, facility-wide	The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies.
Apr 23, 2026	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Apr 23, 2026	E · Potential for harm, repeated	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Apr 23, 2026	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Apr 23, 2026	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Apr 23, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 30, 2022	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Jun 30, 2022	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Jun 30, 2022	D · Potential for harm, one-off	The facility did not make sure its staff were vaccinated for COVID-19 in accordance with the federal requirements in effect at the time.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2022	3	0	D
2026	6	0	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Missouri avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	9.75	3.66	3.95	top 1% in Missouri; top 1% in the U.S.
Registered Nurse hours	8.06	0.49	0.69	top 1% in Missouri; top 1% in the U.S.
Weekend total nurse staffing	10.17	3.22	3.50	top 1% in Missouri; top 1% in the U.S.
Weekend RN hours (not acuity-adjusted)	9.84	0.33	0.48	top 1% in Missouri; top 1% in the U.S.
Total nursing staff turnover (%)	54.5	56.0	45.8	top 43% in Missouri; bottom 26% in the U.S.
RN turnover (%)	55.6	47.8	42.9	bottom 40% in Missouri; bottom 28% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 10.00, RN 8.27, weekend 10.43. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: —/5 · long-stay residents: —/5 · short-stay residents: —/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Coxhealth	Organization	5% or Greater Direct Ownership Interest	100%	12/30/2013
Abdalla, Ibrahim	Individual	Corporate Director	NOT APPLICABLE	10/26/2017
Aguirre, Logan	Individual	Corporate Director	NOT APPLICABLE	10/28/2025
Baldner, Joselyn	Individual	Corporate Director	NOT APPLICABLE	01/27/2026
Baumgartner, Jan	Individual	Corporate Director	NOT APPLICABLE	10/20/2016
Buetow, Max	Individual	Corporate Officer	NOT APPLICABLE	06/01/2022
Buetow, Max	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2022
Buetow, Max	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2022
Casad, Ashley	Individual	Operational/Managerial Control	NOT APPLICABLE	01/24/2024
Casad, Ashley	Individual	ADP of the SNF	NOT APPLICABLE	01/24/2024
Chalender, Charles	Individual	Corporate Director	NOT APPLICABLE	10/16/2008
Cox, Robert	Individual	Corporate Director	NOT APPLICABLE	10/28/2021
Coxhealth	Organization	Operational/Managerial Control	NOT APPLICABLE	06/12/2014
Coxhealth	Organization	ADP of the SNF	NOT APPLICABLE	06/12/2014
Douglas, Thomas	Individual	Corporate Director	NOT APPLICABLE	10/27/2023
Erwin, Brad	Individual	Corporate Director	NOT APPLICABLE	02/15/2018
Erwin, Brad	Individual	Corporate Officer	NOT APPLICABLE	10/28/2025
Flax, Julia	Individual	Corporate Director	NOT APPLICABLE	02/19/2015
Fulp, Robert	Individual	Corporate Director	NOT APPLICABLE	11/06/2007
Gaisie, Nana	Individual	Corporate Director	NOT APPLICABLE	10/28/2021

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you decide you have enough staff and resources for your resident population, including nights and weekends?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What alternatives do you try before using bed rails, and how do you involve families in that decision?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Springfield Villa	0.5 mi	Springfield, MO	★☆☆☆☆	1/5
Spring Valley Health & Rehabilitation Center	0.8 mi	Springfield, MO	★★☆☆☆	1/5
Birch Pointe Health and Rehabilitation	0.8 mi	Springfield, MO	★★★☆☆	3/5
Maples Health and Rehabilitation, the	1.6 mi	Springfield, MO	★★★★☆	3/5
Sunterra Springs Springfield	1.9 mi	Springfield, MO	★★★★☆	3/5
Springfield Rehabilitation & Health Care Center	1.9 mi	Springfield, MO	★★★★★	4/5
Magnolia Square Nursing and Rehab	2.2 mi	Springfield, MO	★★☆☆☆	2/5
Neighborhoods at Quail Creek, the	2.2 mi	Springfield, MO	★★★☆☆	3/5
Manor at Elfindale, the	3.0 mi	Springfield, MO	★★★★☆	4/5
James River Nursing and Rehabilitation	3.1 mi	Springfield, MO	★★★☆☆	3/5
Glendale Gardens Nursing & Rehab	3.5 mi	Springfield, MO	★★★☆☆	3/5
Wilson's Creek Nursing & Rehab	5.3 mi	Springfield, MO	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Springfield →

Facility data as of CMS processing date 2026-08-01. CCN 265289.

The Care File

Visit checklist — Cox Medical Centers Meyer Orthopedic and Surgical

3535 S National Ave, Springfield, MO 65807 · 4172696650

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you decide you have enough staff and resources for your resident population, including nights and weekends?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 265289 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)