How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.12, RN 0.48, weekend 3.59.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.12 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

All 8 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Icare Health Network — 12 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Chelsea Place Care Center LLC — Hartford, CT · overall 1/5abuse
• Fresh River Healthcare — East Windsor, CT · overall 4/5
• Parkville Care Center — Hartford, CT · overall 3/5
• Silver Springs Care Center — Meriden, CT · overall 3/5abuse
• Touchpoints at Bloomfield — Bloomfield, CT · overall 4/5
• Touchpoints at Chestnut — East Windsor, CT · overall 3/5
• Touchpoints at Manchester — Manchester, CT · overall 4/5
• Trinity Hill Care Center — Hartford, CT · overall 2/5abuse

Listed by state, then facility name — not a ranking. Showing 8 of the 11 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "How do you keep residents' medical records accurate, complete, and secure?"
• "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
• "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
• "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
• "How is pest control handled here, and when was the last treatment or inspection?"
• "If my family member falls or their condition changes, exactly when and how will I be notified?"
• "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 27% total nursing staff turnover here — who on the care team has been with you longest?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Capitol, CT — 65 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Amberwoods of Farmington — Farmington, CT · overall 3/5
• Apple Rehab Avon — Avon, CT · overall 3/5
• Apple Rehab Colchester — Colchester, CT · overall 1/5abuse
• Apple Rehab Farmington Valley — Plainville, CT · overall 2/5
• Ark Healthcare & Rehabilitation at Governors House — Simsbury, CT · overall 4/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Rocky Hill →