Broken Arrow Nursing Home, INC

Name: Broken Arrow Nursing Home, INC
Address: 424 NORTH DATE AVENUE, Broken Arrow, OK, 74012, US
Telephone: 9182515343

424 North Date Avenue, Broken Arrow, OK 74012 · Tulsa County · 101 certified beds · avg 67 residents/day · certified since Sep 14, 2015 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.01

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (25)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Aug 14, 2025	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Nov 1, 2024	D · Potential for harm, one-off	The facility did not protect residents from being involuntarily separated — kept apart from other residents, kept out of their own room, or confined to their room. Isolating a resident this way is a form of mistreatment.
Feb 8, 2024	E · Potential for harm, repeated	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint
Feb 8, 2024	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · from a complaint
Sep 28, 2023	E · Potential for harm, repeated	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Sep 28, 2023	E · Potential for harm, repeated	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Sep 28, 2023	E · Potential for harm, repeated	The facility did not observe each nurse aide's job performance or provide regular training as required.
Sep 28, 2023	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Sep 28, 2023	E · Potential for harm, repeated	The facility did not regularly inspect bed frames, mattresses, and bed rails for safety, or the rails and mattresses were not attached safely to the frames.
Sep 28, 2023	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
May 19, 2021	E · Potential for harm, repeated	The facility did not keep residents' personal and medical information private and confidential.
May 19, 2021	E · Potential for harm, repeated	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
May 19, 2021	E · Potential for harm, repeated	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
May 19, 2021	E · Potential for harm, repeated	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
May 19, 2021	E · Potential for harm, repeated	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
May 19, 2021	E · Potential for harm, repeated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
May 19, 2021	E · Potential for harm, repeated	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
May 19, 2021	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
May 19, 2021	E · Potential for harm, repeated	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
May 19, 2021	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
May 19, 2021	E · Potential for harm, repeated	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
May 19, 2021	E · Potential for harm, repeated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
May 19, 2021	E · Potential for harm, repeated	The facility did not train its staff on dementia care and on recognizing and reporting abuse, neglect, and exploitation.
May 19, 2021	D · Potential for harm, one-off	The facility did not properly plan a resident's discharge to meet the resident's goals and needs after leaving.
May 19, 2021	D · Potential for harm, one-off	When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (6 → 1).

Year	Citations	Worst severity that year
2021	15	E
2023	6	E
2024	3	E
2025	1	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Oklahoma avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.01	4.58	3.95	top 27% in Oklahoma; top 13% in the U.S.
Registered Nurse hours	0.17	0.41	0.69	bottom 6% in Oklahoma; bottom 2% in the U.S.
Weekend total nurse staffing	4.24	4.16	3.50	top 43% in Oklahoma; top 17% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.14	0.28	0.48	bottom 9% in Oklahoma; bottom 4% in the U.S.
Total nursing staff turnover (%)	58.3	55.5	45.8	bottom 44% in Oklahoma; bottom 19% in the U.S.
RN turnover (%)	100.0	53.6	42.9	bottom 5% in Oklahoma; bottom 1% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.93, RN 0.14, weekend 3.32. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: —/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Cooper, Joanna	Individual	5% or Greater Direct Ownership Interest	—	04/01/1990
Poormon, Paulie	Individual	5% or Greater Direct Ownership Interest	6%	07/01/1995
Woodard, Debra	Individual	5% or Greater Direct Ownership Interest	6%	07/01/1995
Cooper, Joanna	Individual	Corporate Director	NOT APPLICABLE	04/01/1990
Cooper, Joanna	Individual	Corporate Officer	NOT APPLICABLE	04/01/1990
Poormon, Paulie	Individual	Corporate Director	NOT APPLICABLE	07/01/1995
Poormon, Paulie	Individual	Corporate Officer	NOT APPLICABLE	07/01/1995
Poormon, Paulie	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/1995
Woodard, Debra	Individual	Corporate Director	NOT APPLICABLE	07/01/1995
Woodard, Debra	Individual	Corporate Officer	NOT APPLICABLE	07/01/1995

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Under what circumstances, if any, would a resident ever be kept in their room or separated from others?"
"Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
"What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
"Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
"What alternatives do you try before using bed rails, and how do you involve families in that decision?"
"How often do you evaluate your nurse aides and what ongoing training do they receive?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Aspen Health and Rehab	0.8 mi	Broken Arrow, OK	★★★☆☆	3/5
Cedarcrest Care Center	1.2 mi	Broken Arrow, OK	★★☆☆☆	2/5
Village Health Care Center	1.3 mi	Broken Arrow, OK	★☆☆☆☆	1/5
Franciscan Villa	2.4 mi	Broken Arrow, OK	★★☆☆☆	3/5
Senior Suites Healthcare	2.5 mi	Broken Arrow, OK	★★☆☆☆	2/5
Forest Hills Care and Rehabilitation Center	2.6 mi	Broken Arrow, OK	★★★☆☆	3/5
Ignite Medical Resort Tulsa, LLC	4.2 mi	Tulsa, OK	★★★★★	4/5
The Cottage Extended Care	5.0 mi	Tulsa, OK	★★★☆☆	4/5
Leisure Village Health Care Center	6.1 mi	Tulsa, OK	★☆☆☆☆	1/5
Tulsa Center for Rehabilitation and Healthcare	6.3 mi	Tulsa, OK	★★☆☆☆	4/5
Montereau, INC.	6.4 mi	Tulsa, OK	★★★☆☆	3/5
Tulsa Nursing Center	6.8 mi	Tulsa, OK	★★★★☆	3/5

Compare this facility with the 3 closest →

All facilities in Broken Arrow →

Facility data as of CMS processing date 2026-08-01. CCN 375565.

The Care File

Visit checklist — Broken Arrow Nursing Home, INC

424 North Date Avenue, Broken Arrow, OK 74012 · 9182515343

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Under what circumstances, if any, would a resident ever be kept in their room or separated from others?"
☐ "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
☐ "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
☐ "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
☐ "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
☐ "How often do you evaluate your nurse aides and what ongoing training do they receive?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 375565 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)