Woodlands Healthcare Center

Name: Woodlands Healthcare Center
Address: 14966 TERRENO DE FLORES LANE, Los Gatos, CA, 95032, US
Telephone: 4083568136

14966 Terreno De Flores Lane, Los Gatos, CA 95032 · Santa Clara County · 65 certified beds · avg 62 residents/day · certified since Dec 31, 1971

Part of chain: ASPEN SKILLED HEALTHCARE (35 facilities, chain avg rating 3.7★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.01

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (26)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Sep 19, 2025	D · Potential for harm, one-off	The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. · from a complaint
Sep 19, 2025	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint
Feb 12, 2025	D · Potential for harm, one-off	The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way.
Dec 11, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Oct 13, 2023	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Oct 13, 2023	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Oct 13, 2023	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Oct 13, 2023	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Oct 13, 2023	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Oct 13, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 13, 2023	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 13, 2023	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Oct 13, 2023	D · Potential for harm, one-off	The facility did not have a policy covering how food brought in by family and visitors is used and stored safely.
Aug 17, 2023	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Dec 17, 2021	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 17, 2021	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Dec 17, 2021	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 17, 2021	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Dec 17, 2021	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Dec 17, 2021	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Dec 17, 2021	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Dec 17, 2021	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Dec 17, 2021	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Dec 17, 2021	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Dec 17, 2021	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Dec 17, 2021	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (9 → 1).

Year	Citations	Worst severity that year
2021	12	F
2023	10	E
2024	1	E
2025	3	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	California avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.01	4.31	3.95	bottom 42% in California; top 39% in the U.S.
Registered Nurse hours	0.81	0.61	0.69	top 17% in California; top 27% in the U.S.
Weekend total nurse staffing	3.57	3.90	3.50	bottom 35% in California; top 39% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.75	0.51	0.48	top 13% in California; top 13% in the U.S.
Total nursing staff turnover (%)	46.5	36.7	45.8	bottom 21% in California; bottom 46% in the U.S.
RN turnover (%)	76.9	38.1	42.9	bottom 4% in California; bottom 7% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.14, RN 0.84, weekend 3.69. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Algt,llc	Organization	5% or Greater Direct Ownership Interest	100%	11/01/2009
Bradshaw, Peter	Individual	Indirect Ownership Interest	NOT APPLICABLE	07/07/2023
Elsner, Eric	Individual	Indirect Ownership Interest	NOT APPLICABLE	11/01/2009
Kirkwood, Jared	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/01/2019
Orgill, Craig	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/01/2019
Parti, Rajesh	Individual	Indirect Ownership Interest	NOT APPLICABLE	11/01/2009
Parti, Shruty	Individual	Indirect Ownership Interest	NOT APPLICABLE	11/01/2009
Paxman, Marcus	Individual	Indirect Ownership Interest	NOT APPLICABLE	04/01/2022
Sequoia Healthcare Group LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	01/01/2023
Algt,llc	Organization	Operational/Managerial Control	NOT APPLICABLE	11/01/2009
Algt,llc	Organization	ADP of the SNF	NOT APPLICABLE	11/01/2009
Aspen Healthcare Services LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2023
Bradshaw, Jeffrey	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	06/02/2026
Bradshaw, Jeffrey	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2023
Chi, Andrew	Individual	Operational/Managerial Control	NOT APPLICABLE	11/08/2024
Chi, Andrew	Individual	ADP of the SNF	NOT APPLICABLE	11/08/2024
East West Bank	Organization	ADP of the SNF	NOT APPLICABLE	11/01/2009
J. Cyril Johnson Investments Corp	Organization	ADP of the SNF	NOT APPLICABLE	04/22/2026
Jurado, Frank	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2023
Moss Adams LLP	Organization	ADP of the SNF	NOT APPLICABLE	11/01/2009

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"If my family member's health suddenly changes, how quickly do you reassess them and update their care?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Could I join residents for a meal to see the food quality and temperature for myself?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Plum Tree Care Center	0.1 mi	San Jose, CA	★★★★★	4/5
Stonebrook Health and Rehabilitation	0.4 mi	Los Gatos, CA	★★★★★	4/5
Childrens HC Org No Ca -Pediatric Hospital D/P SNF	0.6 mi	Campbell, CA	★★★★★	5/5
Almaden Health and Rehabilitation Center	1.2 mi	San Jose, CA	★★★★☆	3/5
The Terraces of Los Gatos	1.3 mi	Los Gatos, CA	★★★★★	5/5
Camden Postacute Care, INC	1.4 mi	Campbell, CA	★★★★☆	3/5
Vasona Creek Healthcare Center	1.9 mi	Los Gatos, CA	★★☆☆☆	3/5
Baywood Post Acute	2.3 mi	Campbell, CA	★★★☆☆	3/5
Childrens HC Org No Ca Saratoga Pediatric Subacute	3.1 mi	Saratoga, CA	★★★★★	4/5
Lincoln Glen Skilled Nursing	3.3 mi	San Jose, CA	★★★★★	3/5

Compare this facility with the 3 closest →

All facilities in Los Gatos →

Facility data as of CMS processing date 2026-08-01. CCN 055517.

The Care File

Visit checklist — Woodlands Healthcare Center

14966 Terreno De Flores Lane, Los Gatos, CA 95032 · 4083568136

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "If my family member's health suddenly changes, how quickly do you reassess them and update their care?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Could I join residents for a meal to see the food quality and temperature for myself?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 055517 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)