Woodhaven Hall at Williamsburg Landing
5500 Williamsburg Landing Dr, Williamsburg, VA 23185 · James City County · 73 certified beds · avg 41 residents/day · certified since Nov 17, 1988
2/5
Health inspection rating (on-site)
1
Serious findings on record
$36,374
Fines, last 3 years
5.85
Nurse hours/resident/day (adjusted)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Feb 27, 2026 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Apr 10, 2026 (Deficient, Provider has date of correction)
All citations in the current public record (32)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Feb 27, 2026 | ▲ J · Immediate jeopardy, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Feb 27, 2026 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Feb 27, 2026 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. |
| Feb 27, 2026 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint |
| Feb 27, 2026 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Feb 27, 2026 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint |
| Aug 19, 2022 | F · Potential for harm, facility-wide | The facility did not perform required COVID-19 testing on residents and staff. |
| Aug 19, 2022 | E · Potential for harm, repeated | The facility did not make sure its staff were vaccinated for COVID-19 in accordance with the federal requirements in effect at the time. |
| Aug 19, 2022 | D · Potential for harm, one-off | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. |
| Aug 19, 2022 | D · Potential for harm, one-off | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. |
| Aug 19, 2022 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Aug 19, 2022 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Aug 19, 2022 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Aug 19, 2022 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Aug 19, 2022 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Aug 19, 2022 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Aug 19, 2022 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Aug 19, 2022 | D · Potential for harm, one-off | The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. |
| May 31, 2019 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| May 31, 2019 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| May 31, 2019 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. |
| May 31, 2019 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. |
| May 31, 2019 | D · Potential for harm, one-off | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
| May 31, 2019 | D · Potential for harm, one-off | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. |
| May 31, 2019 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| May 31, 2019 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| May 31, 2019 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| May 31, 2019 | D · Potential for harm, one-off | The facility did not observe each nurse aide's job performance or provide regular training as required. |
| May 31, 2019 | D · Potential for harm, one-off | The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience. |
| May 31, 2019 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| May 31, 2019 | D · Potential for harm, one-off | The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service. |
| May 31, 2019 | B · Minimal risk, repeated | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (12 → 6).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 14 | 0 | E |
| 2022 | 12 | 0 | F |
| 2026 | 6 | 1 | J ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $36,374.
| Date | Type | Amount / length |
|---|---|---|
| Feb 27, 2026 | Fine | $36,374 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Virginia avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.85 | 3.67 | 3.95 | top 5% in Virginia; top 5% in the U.S. |
| Registered Nurse hours | 1.30 | 0.66 | 0.69 | top 8% in Virginia; top 7% in the U.S. |
| Weekend total nurse staffing | 5.12 | 3.21 | 3.50 | top 6% in Virginia; top 5% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.74 | 0.46 | 0.48 | top 11% in Virginia; top 14% in the U.S. |
| Total nursing staff turnover (%) | 39.7 | 48.1 | 45.8 | top 30% in Virginia; top 35% in the U.S. |
| RN turnover (%) | 42.9 | 48.2 | 42.9 | top 38% in Virginia; bottom 49% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.40, RN 1.20, weekend 4.73. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 2/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Adams, Vonnie | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/01/2022 |
| Bates, Lisa | Individual | W-2 Managing Employee | NOT APPLICABLE | 09/01/2014 |
| Becke, Rachel | Individual | W-2 Managing Employee | NOT APPLICABLE | 04/01/2024 |
| Brody, Allison | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Buckless, Donald | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Canfield, Louise | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Davis, Elizabeth | Individual | Corporate Director | NOT APPLICABLE | 09/01/2014 |
| Driscoll, Edward | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
| Fox, Michael | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
| Geddy, Vernon | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Gerhardt, Paul | Individual | Corporate Director | NOT APPLICABLE | 09/01/2009 |
| Harshaw, Connie | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Hill, Terry | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
| Knudson, Judy | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
| Lambert, Matthew | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Mills, Timothy | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
| Parks, Juanita | Individual | W-2 Managing Employee | NOT APPLICABLE | 09/01/2014 |
| Parks, Juanita | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Pittman, Carlane | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
| Randall, Brandon | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "What is your current policy for testing residents and staff when someone shows symptoms or there's an outbreak?"
- "What are your current staff vaccination and illness policies for protecting residents?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Jamestown Health and Rehabilitation | 2.0 mi | Williamsburg, VA | ★★★★☆ | 3/5 | |
| Williamsburg Post Acute & Rehabilitation | 2.3 mi | Williamsburg, VA | ★★★☆☆ | 4/5 | |
| Riverside Lifelong Health & Rehabilitation Patri | 4.4 mi | Williamsburg, VA | ★★★★☆ | 4/5 | |
| Windsormeade of Williamsburg | 5.8 mi | Williamsburg, VA | ★★★★★ | 4/5 | |
| York Post Acute | 13.6 mi | Yorktown, VA | ★★☆☆☆ | 2/5 | abuse |
| Old Dominion Rehabilitation and Nursing | 13.9 mi | Newport News, VA | ★☆☆☆☆ | 1/5 | abuse |
| Riverside Lifelong H & R Warwick Forest | 14.2 mi | Newport News, VA | ★☆☆☆☆ | 1/5 | |
| Newport News Nursing & Rehab | 15.7 mi | Newport News, VA | ★☆☆☆☆ | 1/5 | abuse |
| Regency Health and Rehabilitation Center | 15.8 mi | Yorktown, VA | ★★☆☆☆ | 3/5 | |
| Walter Reed Post Acute | 15.8 mi | Gloucester, VA | ★★★★☆ | 5/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 495184.