Windsormeade of Williamsburg

Name: Windsormeade of Williamsburg
Address: 3900 WINDSOR HALL DRIVE, Williamsburg, VA, 23188, US
Telephone: 7579413600

3900 Windsor Hall Drive, Williamsburg, VA 23188 · James City County · 22 certified beds · avg 20 residents/day · certified since Mar 3, 2010

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.73

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (12)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 17, 2026	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 17, 2026	D · Potential for harm, one-off	The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings.
Apr 17, 2026	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Apr 17, 2026	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Apr 17, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Apr 17, 2026	D · Potential for harm, one-off	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life.
Apr 17, 2026	D · Potential for harm, one-off	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.
Apr 6, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 6, 2023	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Apr 6, 2023	D · Potential for harm, one-off	The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status.
May 19, 2022	E · Potential for harm, repeated	The facility did not perform required COVID-19 testing on residents and staff.
May 19, 2022	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 7).

Year	Citations	Worst severity that year
2022	2	E
2023	3	E
2026	7	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Virginia avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.73	3.67	3.95	top 6% in Virginia; top 6% in the U.S.
Registered Nurse hours	2.03	0.66	0.69	top 2% in Virginia; top 2% in the U.S.
Weekend total nurse staffing	4.51	3.21	3.50	top 12% in Virginia; top 12% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.15	0.46	0.48	top 4% in Virginia; top 4% in the U.S.
Total nursing staff turnover (%)	35.7	48.1	45.8	top 21% in Virginia; top 26% in the U.S.
RN turnover (%)	25.0	48.2	42.9	top 13% in Virginia; top 20% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.54, RN 1.96, weekend 4.36. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: —/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Church related

Owner / manager	Type	Role	Stake	Since
Parikh, Pranav	Individual	Indirect Ownership Interest	NOT APPLICABLE	07/01/2009
Virginia United Methodist Homes of Williamsburg, INC.	Organization	5% or Greater Direct Ownership Interest	100%	01/09/2003
Virginia United Methodist Homes, INC.	Organization	5% or Greater Indirect Ownership Interest	100%	01/09/2003
Alsup, Philip	Individual	Corporate Director	NOT APPLICABLE	01/12/2022
Bruny, Kevin	Individual	Corporate Director	NOT APPLICABLE	05/31/2017
Bryant, Harvey	Individual	Corporate Director	NOT APPLICABLE	04/08/2015
Cauffman, Shirley	Individual	Corporate Director	NOT APPLICABLE	05/31/2016
Coleman, Henry	Individual	Corporate Director	NOT APPLICABLE	05/31/2020
Green, James	Individual	Operational/Managerial Control	NOT APPLICABLE	12/10/2021
Green, James	Individual	ADP of the SNF	NOT APPLICABLE	12/10/2021
Han, Lisa	Individual	Corporate Director	NOT APPLICABLE	09/11/2024
Henderson, Christopher	Individual	Corporate Director	NOT APPLICABLE	07/27/2009
Henderson, Christopher	Individual	Corporate Officer	NOT APPLICABLE	06/01/2005
Henderson, Christopher	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2005
Hetherington, Jason	Individual	Corporate Director	NOT APPLICABLE	09/18/2024
Hornbeck, Jane	Individual	Corporate Director	NOT APPLICABLE	05/31/2016
Jones, Steven	Individual	Corporate Director	NOT APPLICABLE	05/31/2017
Lakkis, Rouba	Individual	Operational/Managerial Control	NOT APPLICABLE	05/31/2022
Lakkis, Rouba	Individual	ADP of the SNF	NOT APPLICABLE	05/31/2022
Netting, Florence	Individual	Corporate Director	NOT APPLICABLE	05/31/2017

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How do you train staff to treat residents with dignity, and how do you protect residents' personal belongings?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How do you coordinate hospice care, and can residents stay here while receiving it?"
"How do you inspect and maintain essential equipment, and how quickly are repairs made?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Williamsburg Post Acute & Rehabilitation	3.9 mi	Williamsburg, VA	★★★☆☆	4/5
Riverside Lifelong Health & Rehabilitation Patri	5.5 mi	Williamsburg, VA	★★★★☆	4/5
Woodhaven Hall at Williamsburg Landing	5.8 mi	Williamsburg, VA	★★★☆☆	2/5
Jamestown Health and Rehabilitation	6.0 mi	Williamsburg, VA	★★★★☆	3/5
Walter Reed Post Acute	13.6 mi	Gloucester, VA	★★★★☆	5/5
Riverside Lifelong Health & Rehabilitation Sanders	14.2 mi	Gloucester, VA	★★★★★	4/5
Three Rivers Health & Rehab Center	16.4 mi	West Point, VA	★★★☆☆	3/5
York Post Acute	17.5 mi	Yorktown, VA	★★☆☆☆	2/5	abuse
Old Dominion Rehabilitation and Nursing	18.6 mi	Newport News, VA	★☆☆☆☆	1/5	abuse
Riverside Lifelong H & R Warwick Forest	19.3 mi	Newport News, VA	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Williamsburg →

Facility data as of CMS processing date 2026-08-01. CCN 495402.

The Care File

Visit checklist — Windsormeade of Williamsburg

3900 Windsor Hall Drive, Williamsburg, VA 23188 · 7579413600

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How do you train staff to treat residents with dignity, and how do you protect residents' personal belongings?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How do you coordinate hospice care, and can residents stay here while receiving it?"
☐ "How do you inspect and maintain essential equipment, and how quickly are repairs made?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 495402 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)