How to file a complaint about care →
No fines or payment denials in the published 3-year window.
3900 Windsor Hall Drive, Williamsburg, VA 23188 (opens Google Maps) · James City County · (757) 941-3600· 22 certified beds · avg 20 residents/day · certified since Mar 3, 2010 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 12 inspection findings. Open the full record below to read every finding.
The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. F-0761
The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. F-0557
The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. F-0658
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 17, 2026 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Apr 17, 2026 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. · F-0557 |
| Apr 17, 2026 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Apr 17, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Apr 17, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Apr 17, 2026 | D · Potential for more than minimal harm, isolated | The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life. · F-0849 |
| Apr 17, 2026 | D · Potential for more than minimal harm, isolated | The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. · F-0908 |
| Apr 6, 2023 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Apr 6, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883 |
| Apr 6, 2023 | D · Potential for more than minimal harm, isolated | The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. · F-0887 |
| May 19, 2022 | E · Potential for more than minimal harm, pattern | The facility did not perform required COVID-19 testing on residents and staff. · F-0886 |
| May 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883 |
Citations from standard inspections increased between the last two inspection cycles (3 → 7).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 2 | 0 | E |
| 2023 | 3 | 0 | E |
| 2026 | 7 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Virginia avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.73 | 3.67 | 3.95 | top 6% in Virginia; top 6% in the U.S. |
| Registered Nurse hours | 2.03 | 0.66 | 0.69 | top 2% in Virginia; top 2% in the U.S. |
| Weekend total nurse staffing | 4.51 | 3.21 | 3.50 | top 12% in Virginia; top 12% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.15 | 0.46 | 0.48 | top 4% in Virginia; top 4% in the U.S. |
| Total nursing staff turnover (%) | 35.7 | 48.1 | 45.8 | top 21% in Virginia; top 26% in the U.S. |
| RN turnover (%) | 25.0 | 48.2 | 42.9 | top 13% in Virginia; top 20% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.54, RN 1.96, weekend 4.36.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.54 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: —/5 · short-stay residents: 4/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Windsormeade of Williamsburg. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Church related
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Parikh, Pranav | Individual | Indirect Ownership Interest | NOT APPLICABLE | 07/01/2009 |
| Virginia United Methodist Homes of Williamsburg, INC. | Organization | 5% or Greater Direct Ownership Interest | 100% | 01/09/2003 |
| Virginia United Methodist Homes, INC. | Organization | 5% or Greater Indirect Ownership Interest | 100% | 01/09/2003 |
| Alsup, Philip | Individual | Corporate Director | NOT APPLICABLE | 01/12/2022 |
| Bruny, Kevin | Individual | Corporate Director | NOT APPLICABLE | 05/31/2017 |
| Bryant, Harvey | Individual | Corporate Director | NOT APPLICABLE | 04/08/2015 |
| Cauffman, Shirley | Individual | Corporate Director | NOT APPLICABLE | 05/31/2016 |
| Coleman, Henry | Individual | Corporate Director | NOT APPLICABLE | 05/31/2020 |
| Green, James | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/10/2021 |
| Green, James | Individual | ADP of the SNF | NOT APPLICABLE | 12/10/2021 |
| Han, Lisa | Individual | Corporate Director | NOT APPLICABLE | 09/11/2024 |
| Henderson, Christopher | Individual | Corporate Director | NOT APPLICABLE | 07/27/2009 |
| Henderson, Christopher | Individual | Corporate Officer | NOT APPLICABLE | 06/01/2005 |
| Henderson, Christopher | Individual | ADP of the SNF | NOT APPLICABLE | 06/01/2005 |
| Hetherington, Jason | Individual | Corporate Director | NOT APPLICABLE | 09/18/2024 |
| Hornbeck, Jane | Individual | Corporate Director | NOT APPLICABLE | 05/31/2016 |
| Jones, Steven | Individual | Corporate Director | NOT APPLICABLE | 05/31/2017 |
| Lakkis, Rouba | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/31/2022 |
| Lakkis, Rouba | Individual | ADP of the SNF | NOT APPLICABLE | 05/31/2022 |
| Netting, Florence | Individual | Corporate Director | NOT APPLICABLE | 05/31/2017 |
Showing 20 of 35 parties CMS has on file for this facility; 15 are not displayed. The full list is in the CMS Ownership dataset.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Williamsburg Post Acute & Rehabilitation | 3.9 mi | Williamsburg, VA | ★★★☆☆ | 4/5 | |
| Riverside Lifelong Health & Rehabilitation Patri | 5.5 mi | Williamsburg, VA | ★★★★☆ | 4/5 | |
| Woodhaven Hall at Williamsburg Landing | 5.8 mi | Williamsburg, VA | ★★★☆☆ | 2/5 | |
| Jamestown Health and Rehabilitation | 6.0 mi | Williamsburg, VA | ★★★★☆ | 3/5 | |
| Walter Reed Post Acute | 13.6 mi | Gloucester, VA | ★★★★☆ | 5/5 | |
| Riverside Lifelong Health & Rehabilitation Sanders | 14.2 mi | Gloucester, VA | ★★★★★ | 4/5 | |
| Three Rivers Health & Rehab Center | 16.4 mi | West Point, VA | ★★★☆☆ | 3/5 | |
| York Post Acute | 17.5 mi | Yorktown, VA | ★★☆☆☆ | 2/5 | abuse |
| Old Dominion Rehabilitation and Nursing | 18.6 mi | Newport News, VA | ★☆☆☆☆ | 1/5 | abuse |
| Riverside Lifelong H & R Warwick Forest | 19.3 mi | Newport News, VA | ★☆☆☆☆ | 1/5 | |
| Regency Health and Rehabilitation Center | 20.0 mi | Yorktown, VA | ★★☆☆☆ | 3/5 |
Facility data as of CMS processing date 2026-08-01. CCN 495402.
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