Craneville Rehabilitation and Skilled Care Center

Name: Craneville Rehabilitation and Skilled Care Center
Address: 265 MAIN STREET, Dalton, MA, 01226, US
Telephone: 4136843212

265 Main Street, Dalton, MA 01226 · Berkshire County · 89 certified beds · avg 64 residents/day · certified since Jul 1, 1990

Part of chain: BANECARE MANAGEMENT (7 facilities, chain avg rating 4.0★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.87

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (18)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 7, 2026	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Apr 1, 2025	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Apr 1, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jan 18, 2024	F · Potential for harm, facility-wide	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Jan 18, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 18, 2024	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Jan 18, 2024	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Jan 18, 2024	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Jan 18, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jan 18, 2024	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Jan 18, 2024	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Jan 18, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jan 18, 2024	D · Potential for harm, one-off	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.
Jul 19, 2022	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jul 19, 2022	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jul 19, 2022	D · Potential for harm, one-off	The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety.
Jul 19, 2022	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Jul 19, 2022	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (10 → 2).

Year	Citations	Worst severity that year
2022	5	F
2024	10	F
2025	2	D
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Massachusetts avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.87	3.89	3.95	top 40% in Massachusetts; top 45% in the U.S.
Registered Nurse hours	0.49	0.65	0.69	bottom 29% in Massachusetts; bottom 37% in the U.S.
Weekend total nurse staffing	3.41	3.51	3.50	top 46% in Massachusetts; top 47% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.44	0.46	0.48	top 40% in Massachusetts; top 41% in the U.S.
Total nursing staff turnover (%)	52.3	38.2	45.8	bottom 14% in Massachusetts; bottom 31% in the U.S.
RN turnover (%)	53.8	42.6	42.9	bottom 27% in Massachusetts; bottom 30% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.67, RN 0.47, weekend 3.24. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 2/5

Who owns this facility

For profit - Individual

Owner / manager	Type	Role	Stake	Since
Morris Health Management LLC	Organization	5% or Greater Direct Ownership Interest	100%	01/28/2022
Morris, Kevin	Individual	5% or Greater Indirect Ownership Interest	100%	01/28/2022
Bane Care Management LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	03/17/2014
Faria, Marie	Individual	W-2 Managing Employee	NOT APPLICABLE	01/01/2020
Lima, Judith	Individual	W-2 Managing Employee	NOT APPLICABLE	01/01/2020
Morris, Kevin	Individual	Corporate Officer	NOT APPLICABLE	01/28/2022
Morris, Kevin	Individual	Operational/Managerial Control	NOT APPLICABLE	01/28/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"If my family member falls or their condition changes, exactly when and how will I be notified?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
"If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Mt Greylock Extended Care Facility	3.5 mi	Pittsfield, MA	★★★★★	5/5
Berkshire Place	4.6 mi	Pittsfield, MA	★★★★☆	4/5
Hillcrest Commons Nursing & Rehabilitation Center	5.2 mi	Pittsfield, MA	★☆☆☆☆	1/5
Springside Rehabilitation and Skilled Care Center	7.1 mi	Pittsfield, MA	★★★★☆	4/5
Mount Carmel Care Center	7.2 mi	Lenox, MA	★★★☆☆	3/5
Kimball Farms Nursing Care Center	9.7 mi	Lenox, MA	★★★★☆	4/5
Lee Healthcare	11.1 mi	Lee, MA	★☆☆☆☆	2/5
Williamstown Commons Nursing & Rehab	15.9 mi	Williamstown, MA	★★★☆☆	3/5
North Adams Commons Nursing & Rehabilitation Cente	16.6 mi	North Adams, MA	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Dalton →

Facility data as of CMS processing date 2026-08-01. CCN 225455.

The Care File

Visit checklist — Craneville Rehabilitation and Skilled Care Center

265 Main Street, Dalton, MA 01226 · 4136843212

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
☐ "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 225455 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)