Springside Rehabilitation and Skilled Care Center

Name: Springside Rehabilitation and Skilled Care Center
Address: 255 LEBANON AVENUE, Pittsfield, MA, 01201, US
Telephone: 4134992334

255 Lebanon Avenue, Pittsfield, MA 01201 · Berkshire County · 135 certified beds · avg 102 residents/day · certified since Jul 1, 1990

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.74

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (18)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Sep 29, 2025	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Sep 29, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jul 16, 2024	E · Potential for harm, repeated	The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status.
Jul 16, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jul 16, 2024	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Jul 16, 2024	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Jul 16, 2024	D · Potential for harm, one-off	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care.
Jul 16, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Sep 27, 2023	D · Potential for harm, one-off	The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. · from a complaint
Mar 6, 2023	F · Potential for harm, facility-wide	The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service.
Mar 6, 2023	E · Potential for harm, repeated	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Mar 6, 2023	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Mar 6, 2023	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Mar 6, 2023	D · Potential for harm, one-off	The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that.
Mar 6, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Mar 6, 2023	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Mar 6, 2023	D · Potential for harm, one-off	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life.
Mar 6, 2023	D · Potential for harm, one-off	The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (6 → 2).

Year	Citations	Worst severity that year
2023	10	F
2024	6	E
2025	2	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Massachusetts avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.74	3.89	3.95	bottom 49% in Massachusetts; bottom 49% in the U.S.
Registered Nurse hours	0.38	0.65	0.69	bottom 11% in Massachusetts; bottom 19% in the U.S.
Weekend total nurse staffing	3.44	3.51	3.50	top 44% in Massachusetts; top 45% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.19	0.46	0.48	bottom 8% in Massachusetts; bottom 11% in the U.S.
Total nursing staff turnover (%)	49.4	38.2	45.8	bottom 20% in Massachusetts; bottom 38% in the U.S.
RN turnover (%)	54.5	42.6	42.9	bottom 26% in Massachusetts; bottom 29% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.55, RN 0.36, weekend 3.27. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 3/5 · short-stay residents: 1/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Bane West Master LLC	Organization	5% or Greater Direct Ownership Interest	100%	11/01/2017
Bane Care Management LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	03/17/2014
Faria, Marie	Individual	W-2 Managing Employee	NOT APPLICABLE	01/01/2020
Lima, Judith	Individual	W-2 Managing Employee	NOT APPLICABLE	01/01/2020
Morris, Kevin	Individual	Corporate Officer	NOT APPLICABLE	01/28/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your current medication error rate, and what have you changed to bring errors down?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
"How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
"How do residents get dental care here — is there a dentist who visits, and how are appointments arranged?"
"How do you keep residents' medical records accurate, complete, and secure?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Hillcrest Commons Nursing & Rehabilitation Center	2.2 mi	Pittsfield, MA	★☆☆☆☆	1/5
Berkshire Place	2.5 mi	Pittsfield, MA	★★★★☆	4/5
Mount Carmel Care Center	3.2 mi	Lenox, MA	★★★☆☆	3/5
Mt Greylock Extended Care Facility	3.9 mi	Pittsfield, MA	★★★★★	5/5
Kimball Farms Nursing Care Center	5.3 mi	Lenox, MA	★★★★☆	4/5
Craneville Rehabilitation and Skilled Care Center	7.1 mi	Dalton, MA	★★★★☆	4/5
Lee Healthcare	7.9 mi	Lee, MA	★☆☆☆☆	2/5
Fairview Commons Nursing & Rehabilitation Center	15.6 mi	Great Barrington, MA	★☆☆☆☆	1/5
Timberlyn Heights Nursing and Rehabilitation	17.8 mi	Great Barrington, MA	★★★★☆	4/5
The Grand Rehabilitation and Nursing at Barnwell	19.0 mi	Valatie, NY	★☆☆☆☆	1/5	SFF
Williamstown Commons Nursing & Rehab	19.5 mi	Williamstown, MA	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Pittsfield →

Facility data as of CMS processing date 2026-08-01. CCN 225386.

The Care File

Visit checklist — Springside Rehabilitation and Skilled Care Center

255 Lebanon Avenue, Pittsfield, MA 01201 · 4134992334

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
☐ "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
☐ "How do residents get dental care here — is there a dentist who visits, and how are appointments arranged?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 225386 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)