How to file a complaint about care →
No fines or payment denials in the published 3-year window.
1720 Cesar E. Chavez Avenue, Los Angeles, CA 90033 (opens Google Maps) · Los Angeles County · (323) 268-5000· 27 certified beds · avg — residents/day · certified since Aug 29, 1988 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: ADVENTIST HEALTH (5 facilities, chain avg rating 4.0★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5 · how star ratings work →
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 18 inspection findings. Open the full record below to read every finding.
The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. F-0578
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. F-0887
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 19, 2024 | E · Potential for more than minimal harm, pattern | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578 |
| May 19, 2024 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| May 19, 2024 | E · Potential for more than minimal harm, pattern | The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. · F-0887 |
| May 19, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| May 19, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Jun 18, 2023 | E · Potential for more than minimal harm, pattern | The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. · F-0700 |
| Jun 18, 2023 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jun 18, 2023 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Jun 18, 2023 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578 |
| Jun 18, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jun 18, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679 |
| Jun 18, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Jun 18, 2023 | D · Potential for more than minimal harm, isolated | The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. · F-0694 |
| Jan 9, 2020 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jan 9, 2020 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Jan 9, 2020 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Jan 9, 2020 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| Jan 9, 2020 | B · Potential for minimal harm, pattern | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
Citations from standard inspections decreased between the last two inspection cycles (8 → 5).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2020 | 5 | 0 | D |
| 2023 | 8 | 0 | E |
| 2024 | 5 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | California avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | — | 4.31 | 3.95 | — |
| Registered Nurse hours | — | 0.61 | 0.69 | — |
| Weekend total nurse staffing | — | 3.90 | 3.50 | — |
| Weekend RN hours (not acuity-adjusted) | — | 0.51 | 0.48 | — |
| Total nursing staff turnover (%) | — | 36.7 | 45.8 | — |
| RN turnover (%) | — | 38.1 | 42.9 | — |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total —, RN —, weekend —.Comparing with Medicare Care Compare? Care Compare shows the raw figure (— here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: —/5 · long-stay residents: —/5 · short-stay residents: —/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for White Memorial Medical Ctr DP. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Church related
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Adventist Health System/West | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/16/1980 |
| Beckett, Ann | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Cherry, Robert | Individual | Corporate Director | NOT APPLICABLE | 05/05/2017 |
| Daggett, Jonathan | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Davis, Andrew | Individual | Corporate Director | NOT APPLICABLE | 05/05/2017 |
| Fehr, Joy | Individual | Corporate Director | NOT APPLICABLE | 10/01/2020 |
| Freedman, John | Individual | Corporate Director | NOT APPLICABLE | 09/26/2016 |
| Heinrich, Kerry | Individual | Corporate Director | NOT APPLICABLE | 06/01/2015 |
| Hofheins, Todd | Individual | Corporate Director | NOT APPLICABLE | 01/24/2022 |
| Innocent, Larry | Individual | Corporate Director | NOT APPLICABLE | 09/09/2011 |
| Jobe, Meredith | Individual | Corporate Officer | NOT APPLICABLE | 03/31/2014 |
| Jutzy, Kenneth | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Newton, Bradford | Individual | Corporate Director | NOT APPLICABLE | 08/16/2021 |
| Owens, Francis | Individual | W-2 Managing Employee | NOT APPLICABLE | 09/15/2022 |
| Owens, Francis | Individual | Corporate Officer | NOT APPLICABLE | 09/15/2022 |
| Raffoul, John | Individual | W-2 Managing Employee | NOT APPLICABLE | 06/08/2010 |
| Raffoul, John | Individual | Corporate Officer | NOT APPLICABLE | 06/29/1997 |
| Reiner, Richard | Individual | Corporate Director | NOT APPLICABLE | 01/16/2017 |
| Salazar, Velino | Individual | Corporate Director | NOT APPLICABLE | 09/15/2015 |
| Wagner, Jack | Individual | Corporate Director | NOT APPLICABLE | 12/01/2022 |
Showing 20 of 21 parties CMS has on file for this facility; 1 are not displayed. The full list is in the CMS Ownership dataset.
CMS lists this facility under the chain Adventist Health — 5 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Hollenbeck Palms | 0.8 mi | Los Angeles, CA | ★★★★☆ | 3/5 | |
| Infinity Care of East Los Angeles | 0.8 mi | Los Angeles, CA | ★★☆☆☆ | 1/5 | abuse |
| Kei-Ai Los Angeles Healthcare Center | 1.8 mi | Los Angeles, CA | ★☆☆☆☆ | 1/5 | abuse |
| Los Angeles Comm Hospital | 2.8 mi | Los Angeles, CA | ★★★★☆ | 4/5 | |
| Huntington Healthcare Center | 2.9 mi | Los Angeles, CA | ★★☆☆☆ | 4/5 | |
| Burlington Convalescent Hospital | 2.9 mi | Los Angeles, CA | ★★★★☆ | 4/5 | |
| Pih Health Good Samaritan Hospital D/P SNF | 2.9 mi | Los Angeles, CA | ★★★★★ | 5/5 | |
| Mid-Wilshire Health Care CNTR | 2.9 mi | Los Angeles, CA | ★☆☆☆☆ | 1/5 | |
| Angels Nursing Health Center | 2.9 mi | Los Angeles, CA | ★★★★★ | 4/5 | |
| Bonnie Brae Skilled Nursing | 2.9 mi | Los Angeles, CA | ★★★★★ | 4/5 | |
| Westlake Convalescent Hospital | 3.0 mi | Los Angeles, CA | ★★★★☆ | 3/5 | |
| East Los Angeles Doctors Hosp | 3.0 mi | Los Angeles, CA | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Los Angeles, CA — 369 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 555312.
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