White Memorial Medical Ctr DP
1720 Cesar E. Chavez Avenue, Los Angeles, CA 90033 · Los Angeles County · 27 certified beds · avg 0 residents/day · certified since Aug 29, 1988 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: ADVENTIST HEALTH (5 facilities, chain avg rating 4.0★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (18)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 19, 2024 | E · Potential for harm, repeated | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| May 19, 2024 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| May 19, 2024 | E · Potential for harm, repeated | The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. |
| May 19, 2024 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| May 19, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Jun 18, 2023 | E · Potential for harm, repeated | The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. |
| Jun 18, 2023 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jun 18, 2023 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Jun 18, 2023 | D · Potential for harm, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Jun 18, 2023 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Jun 18, 2023 | D · Potential for harm, one-off | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. |
| Jun 18, 2023 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Jun 18, 2023 | D · Potential for harm, one-off | The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. |
| Jan 9, 2020 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Jan 9, 2020 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Jan 9, 2020 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Jan 9, 2020 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Jan 9, 2020 | B · Minimal risk, repeated | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (8 → 5).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2020 | 5 | 0 | D |
| 2023 | 8 | 0 | E |
| 2024 | 5 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | California avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 0.00 | 4.31 | 3.95 | — |
| Registered Nurse hours | 0.00 | 0.61 | 0.69 | — |
| Weekend total nurse staffing | 0.00 | 3.90 | 3.50 | — |
| Weekend RN hours (not acuity-adjusted) | 0.00 | 0.51 | 0.48 | — |
| Total nursing staff turnover (%) | 0.0 | 36.7 | 45.8 | — |
| RN turnover (%) | 0.0 | 38.1 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 0.00, RN 0.00, weekend 0.00. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: —/5 · long-stay residents: —/5 · short-stay residents: —/5
Who owns this facility
Non profit - Church related
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Adventist Health System/West | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/16/1980 |
| Beckett, Ann | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Cherry, Robert | Individual | Corporate Director | NOT APPLICABLE | 05/05/2017 |
| Daggett, Jonathan | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Davis, Andrew | Individual | Corporate Director | NOT APPLICABLE | 05/05/2017 |
| Fehr, Joy | Individual | Corporate Director | NOT APPLICABLE | 10/01/2020 |
| Freedman, John | Individual | Corporate Director | NOT APPLICABLE | 09/26/2016 |
| Heinrich, Kerry | Individual | Corporate Director | NOT APPLICABLE | 06/01/2015 |
| Hofheins, Todd | Individual | Corporate Director | NOT APPLICABLE | 01/24/2022 |
| Innocent, Larry | Individual | Corporate Director | NOT APPLICABLE | 09/09/2011 |
| Jobe, Meredith | Individual | Corporate Officer | NOT APPLICABLE | 03/31/2014 |
| Jutzy, Kenneth | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Newton, Bradford | Individual | Corporate Director | NOT APPLICABLE | 08/16/2021 |
| Owens, Francis | Individual | W-2 Managing Employee | NOT APPLICABLE | 09/15/2022 |
| Owens, Francis | Individual | Corporate Officer | NOT APPLICABLE | 09/15/2022 |
| Raffoul, John | Individual | W-2 Managing Employee | NOT APPLICABLE | 06/08/2010 |
| Raffoul, John | Individual | Corporate Officer | NOT APPLICABLE | 06/29/1997 |
| Reiner, Richard | Individual | Corporate Director | NOT APPLICABLE | 01/16/2017 |
| Salazar, Velino | Individual | Corporate Director | NOT APPLICABLE | 09/15/2015 |
| Wagner, Jack | Individual | Corporate Director | NOT APPLICABLE | 12/01/2022 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Hollenbeck Palms | 0.8 mi | Los Angeles, CA | ★★★★☆ | 3/5 | |
| Infinity Care of East Los Angeles | 0.8 mi | Los Angeles, CA | ★★☆☆☆ | 1/5 | abuse |
| Kei-Ai Los Angeles Healthcare Center | 1.8 mi | Los Angeles, CA | ★☆☆☆☆ | 1/5 | abuse |
| Los Angeles Comm Hospital | 2.8 mi | Los Angeles, CA | ★★★★☆ | 4/5 | |
| Huntington Healthcare Center | 2.9 mi | Los Angeles, CA | ★★☆☆☆ | 4/5 | |
| Burlington Convalescent Hospital | 2.9 mi | Los Angeles, CA | ★★★★☆ | 4/5 | |
| Pih Health Good Samaritan Hospital D/P SNF | 2.9 mi | Los Angeles, CA | ★★★★★ | 5/5 | |
| Mid-Wilshire Health Care CNTR | 2.9 mi | Los Angeles, CA | ★☆☆☆☆ | 1/5 | |
| Angels Nursing Health Center | 2.9 mi | Los Angeles, CA | ★★★★★ | 4/5 | |
| Bonnie Brae Skilled Nursing | 2.9 mi | Los Angeles, CA | ★★★★★ | 4/5 | |
| Westlake Convalescent Hospital | 3.0 mi | Los Angeles, CA | ★★★★☆ | 3/5 | |
| East Los Angeles Doctors Hosp | 3.0 mi | Los Angeles, CA | ★★★★★ | 5/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 555312.