How to file a complaint about care →
No fines or payment denials in the published 3-year window.
855 Stahlheber Road, Hamilton, OH 45013 (opens Google Maps) · Butler County · (513) 844-8004· 53 certified beds · avg 45 residents/day · certified since Dec 20, 2001 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 9 inspection findings. Open the full record below to read every finding.
The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint F-0641
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint F-0684
The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care. · from a complaint F-0791
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 25, 2025 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint · F-0641 |
| Nov 25, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Nov 25, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care. · from a complaint · F-0791 |
| Oct 10, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679 |
| Oct 10, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · F-0760 |
| Oct 5, 2021 | F · Potential for more than minimal harm, widespread | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Oct 5, 2021 | F · Potential for more than minimal harm, widespread | The facility did not perform required COVID-19 testing on residents and staff. · F-0886 |
| Oct 5, 2021 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · F-0580 |
| Oct 5, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698 |
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 4 | 0 | F |
| 2024 | 2 | 0 | D |
| 2025 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.36 | 3.45 | 3.95 | top 9% in Ohio; top 27% in the U.S. |
| Registered Nurse hours | 0.65 | 0.60 | 0.69 | top 31% in Ohio; top 42% in the U.S. |
| Weekend total nurse staffing | 3.96 | 3.07 | 3.50 | top 7% in Ohio; top 24% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.42 | 0.42 | 0.48 | top 42% in Ohio; top 45% in the U.S. |
| Total nursing staff turnover (%) | 50.8 | 48.7 | 45.8 | bottom 44% in Ohio; bottom 35% in the U.S. |
| RN turnover (%) | 37.5 | 43.9 | 42.9 | top 39% in Ohio; top 42% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.40, RN 0.66, weekend 3.99.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.40 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 2/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Westover Retirement Community. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Community First Solutions | Organization | 5% or Greater Direct Ownership Interest | 100% | 09/01/2010 |
| Abner, Pete | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Abner, Pete | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2024 |
| Ark Wellness Center | Organization | Operational/Managerial Control | NOT APPLICABLE | 11/21/2024 |
| Cherry Bekaert LLP | Organization | ADP of the SNF | NOT APPLICABLE | 07/01/2024 |
| Chitwood, Jennifer | Individual | ADP of the SNF | NOT APPLICABLE | 01/05/2020 |
| Cohen, Neil | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Cohen, Neil | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2021 |
| Community First Solutions | Organization | Operational/Managerial Control | NOT APPLICABLE | 09/01/2010 |
| Egloff, Timothy | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Egloff, Timothy | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2024 |
| Egloff, Timothy | Individual | ADP of the SNF | NOT APPLICABLE | 10/21/2024 |
| Fant, William | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Fant, William | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2021 |
| Fifth Third Bank | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/01/2024 |
| Fifth Third Bank | Organization | ADP of the SNF | NOT APPLICABLE | 04/14/2025 |
| Hamed, Husam | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2021 |
| Kirkpatrick, Brett | Individual | Corporate Officer | NOT APPLICABLE | 08/04/2018 |
| Kirkpatrick, Brett | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/04/2018 |
| Kirkpatrick, Brett | Individual | Trustee of the SNF | NOT APPLICABLE | 08/04/2018 |
Showing 20 of 49 parties CMS has on file for this facility; 29 are not displayed. The full list is in the CMS Ownership dataset.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Jamestowne Rehabilitation | 0.4 mi | Hamilton, OH | ★★★☆☆ | 3/5 | |
| Bradford Place Care Center | 1.1 mi | Hamilton, OH | ★★☆☆☆ | 1/5 | |
| Berkeley Square Retirement Cen | 1.6 mi | Hamilton, OH | ★★★★☆ | 4/5 | |
| Golden Years Nursing Center | 2.7 mi | Hamilton, OH | ★★★★★ | 5/5 | |
| Residence at Huntington Court | 3.4 mi | Hamilton, OH | ★★★★★ | 4/5 | |
| Gateway Springs Health Campus | 4.5 mi | Hamilton, OH | ★★★★★ | 5/5 | |
| Liberty Station Health Campus | 4.6 mi | Liberty TWP, OH | —/5 | ||
| Hamilton Respiratory and Nursing Center | 4.8 mi | Hamilton, OH | ★★★☆☆ | 3/5 | |
| Parkside Nursing and Rehabilitation Center | 5.3 mi | Fairfield, OH | ★★★☆☆ | 2/5 | |
| Glen Meadows | 5.6 mi | Hamilton, OH | ★★★★★ | 5/5 | |
| Birchwood Care Center | 6.7 mi | Hamilton, OH | ★★★★★ | 5/5 | |
| Doverwood Village | 6.8 mi | Hamilton, OH | ★★★★★ | 4/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Butler, OH — 25 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 366232.
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