Westover Retirement Community

Name: Westover Retirement Community
Address: 855 STAHLHEBER ROAD, Hamilton, OH, 45013, US
Telephone: 5138448004

855 Stahlheber Road, Hamilton, OH 45013 · Butler County · 53 certified beds · avg 45 residents/day · certified since Dec 20, 2001

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.36

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (9)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Nov 25, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint
Nov 25, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Nov 25, 2025	D · Potential for harm, one-off	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care. · from a complaint
Oct 10, 2024	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Oct 10, 2024	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Oct 5, 2021	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 5, 2021	F · Potential for harm, facility-wide	The facility did not perform required COVID-19 testing on residents and staff.
Oct 5, 2021	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Oct 5, 2021	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.

Inspection trend by year

Year	Citations	Worst severity that year
2021	4	F
2024	2	D
2025	3	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.36	3.45	3.95	top 9% in Ohio; top 27% in the U.S.
Registered Nurse hours	0.65	0.60	0.69	top 31% in Ohio; top 42% in the U.S.
Weekend total nurse staffing	3.96	3.07	3.50	top 7% in Ohio; top 24% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.42	0.42	0.48	top 42% in Ohio; top 45% in the U.S.
Total nursing staff turnover (%)	50.8	48.7	45.8	bottom 44% in Ohio; bottom 35% in the U.S.
RN turnover (%)	37.5	43.9	42.9	top 39% in Ohio; top 42% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.40, RN 0.66, weekend 3.99. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 2/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Community First Solutions	Organization	5% or Greater Direct Ownership Interest	100%	09/01/2010
Abner, Pete	Individual	Corporate Director	NOT APPLICABLE	01/01/2024
Abner, Pete	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2024
Ark Wellness Center	Organization	Operational/Managerial Control	NOT APPLICABLE	11/21/2024
Cherry Bekaert LLP	Organization	ADP of the SNF	NOT APPLICABLE	07/01/2024
Chitwood, Jennifer	Individual	ADP of the SNF	NOT APPLICABLE	01/05/2020
Cohen, Neil	Individual	Corporate Director	NOT APPLICABLE	01/01/2021
Cohen, Neil	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2021
Community First Solutions	Organization	Operational/Managerial Control	NOT APPLICABLE	09/01/2010
Egloff, Timothy	Individual	Corporate Director	NOT APPLICABLE	01/01/2024
Egloff, Timothy	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2024
Egloff, Timothy	Individual	ADP of the SNF	NOT APPLICABLE	10/21/2024
Fant, William	Individual	Corporate Director	NOT APPLICABLE	01/01/2021
Fant, William	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2021
Fifth Third Bank	Organization	Operational/Managerial Control	NOT APPLICABLE	12/01/2024
Fifth Third Bank	Organization	ADP of the SNF	NOT APPLICABLE	04/14/2025
Hamed, Husam	Individual	ADP of the SNF	NOT APPLICABLE	07/01/2021
Kirkpatrick, Brett	Individual	Corporate Officer	NOT APPLICABLE	08/04/2018
Kirkpatrick, Brett	Individual	Operational/Managerial Control	NOT APPLICABLE	08/04/2018
Kirkpatrick, Brett	Individual	Trustee of the SNF	NOT APPLICABLE	08/04/2018

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who completes resident assessments here, and how do you check them for accuracy?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do residents get dental care here — is there a dentist who visits, and how are appointments arranged?"
"Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current policy for testing residents and staff when someone shows symptoms or there's an outbreak?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Jamestowne Rehabilitation	0.4 mi	Hamilton, OH	★★★☆☆	3/5
Bradford Place Care Center	1.1 mi	Hamilton, OH	★★☆☆☆	1/5
Berkeley Square Retirement Cen	1.6 mi	Hamilton, OH	★★★★☆	4/5
Golden Years Nursing Center	2.7 mi	Hamilton, OH	★★★★★	5/5
Residence at Huntington Court	3.4 mi	Hamilton, OH	★★★★★	4/5
Gateway Springs Health Campus	4.5 mi	Hamilton, OH	★★★★★	5/5
Liberty Station Health Campus	4.6 mi	Liberty TWP, OH		—/5
Hamilton Respiratory and Nursing Center	4.8 mi	Hamilton, OH	★★★☆☆	3/5
Parkside Nursing and Rehabilitation Center	5.3 mi	Fairfield, OH	★★★☆☆	2/5
Glen Meadows	5.6 mi	Hamilton, OH	★★★★★	5/5
Birchwood Care Center	6.7 mi	Hamilton, OH	★★★★★	5/5
Doverwood Village	6.8 mi	Hamilton, OH	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Hamilton →

Facility data as of CMS processing date 2026-08-01. CCN 366232.

The Care File

Visit checklist — Westover Retirement Community

855 Stahlheber Road, Hamilton, OH 45013 · 5138448004

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do residents get dental care here — is there a dentist who visits, and how are appointments arranged?"
☐ "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current policy for testing residents and staff when someone shows symptoms or there's an outbreak?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 366232 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)