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Western Hills Health Care Center
1625 Carr St, Lakewood, CO 80214 (opens Google Maps) · Jefferson County · (303) 232-6881· 140 certified beds · avg 90 residents/day · certified since Apr 18, 1985 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: LIFE CARE CENTERS OF AMERICA (194 facilities, chain avg rating 3.4★)
3/5
Health inspection rating (on-site)
inspected May 14, 2026
0
Serious findings on record
$0
Fines, last 3 years
3.82
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 16 inspection findings. Open the full record below to read every finding.
The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. F-0908
The facility did not observe each nurse aide's job performance or provide regular training as required. F-0730
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
View all 16 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 14, 2026 | F · Potential for more than minimal harm, widespread | The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. · F-0908 |
| May 14, 2026 | E · Potential for more than minimal harm, pattern | The facility did not observe each nurse aide's job performance or provide regular training as required. · F-0730 |
| May 14, 2026 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| May 14, 2026 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| May 14, 2026 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · F-0585 |
| May 14, 2026 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · F-0610 |
| May 14, 2026 | D · Potential for more than minimal harm, isolated | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · F-0655 |
| May 14, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679 |
| May 14, 2026 | D · Potential for more than minimal harm, isolated | The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. · F-0685 |
| May 14, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Feb 27, 2024 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Feb 27, 2024 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609 |
| Feb 27, 2024 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · F-0610 |
| Feb 27, 2024 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Feb 27, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. · F-0881 |
| Nov 10, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (5 → 10).
All citationsSerious citations (G–L)
2022
All citations: 1
Serious citations (G–L): 0
2024
All citations: 5
Serious citations (G–L): 0
2026
All citations: 10
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 1 | 0 | D |
| 2024 | 5 | 0 | E |
| 2026 | 10 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityColorado averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.82
Colorado average: 3.89
U.S. average: 3.95
Registered Nurse hours
This facility: 0.83
Colorado average: 0.86
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.36
Colorado average: 3.44
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Colorado avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.82 | 3.89 | 3.95 | top 44% in Colorado; top 48% in the U.S. |
| Registered Nurse hours | 0.83 | 0.86 | 0.69 | top 46% in Colorado; top 25% in the U.S. |
| Weekend total nurse staffing | 3.36 | 3.44 | 3.50 | top 46% in Colorado; top 50% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.57 | 0.61 | 0.48 | top 44% in Colorado; top 26% in the U.S. |
| Total nursing staff turnover (%) | 42.7 | 47.1 | 45.8 | top 35% in Colorado; top 44% in the U.S. |
| RN turnover (%) | 43.8 | 44.6 | 42.9 | top 47% in Colorado; bottom 46% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.74, RN 0.81, weekend 3.29.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.74 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Western Hills Health Care Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Cross, Cindy | Individual | Corporate Officer | NOT APPLICABLE | 04/21/1994 |
| Denzler, Anna | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/15/2025 |
| Dergance, Jeannae | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/04/2023 |
| Dergance, Jeannae | Individual | ADP of the SNF | NOT APPLICABLE | 02/26/2025 |
| Fletcher, Todd | Individual | Corporate Director | NOT APPLICABLE | 05/01/2021 |
| Fletcher, Todd | Individual | Corporate Officer | NOT APPLICABLE | 11/02/2020 |
| Fletcher, Todd | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2021 |
| Henry, Terry | Individual | Corporate Officer | NOT APPLICABLE | 08/16/1999 |
| Lay, Lisa | Individual | Corporate Director | NOT APPLICABLE | 04/24/2017 |
| Lay, Lisa | Individual | Corporate Officer | NOT APPLICABLE | 02/09/2018 |
| Lay, Lisa | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/24/2017 |
| Life Care Centers of America, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/01/1991 |
| Life Care Centers of America, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 02/26/2025 |
| Linenberger, Charity | Individual | Managing Control - Governing Body | NOT APPLICABLE | 08/06/2024 |
| Linenberger, Charity | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/06/2024 |
| Linenberger, Charity | Individual | ADP of the SNF | NOT APPLICABLE | 02/26/2025 |
| Preston, Aubrey | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/27/2024 |
| Preston, Forrest | Individual | Corporate Director | NOT APPLICABLE | 01/06/1976 |
| Preston, Forrest | Individual | Corporate Officer | NOT APPLICABLE | 01/06/1976 |
| Preston, Forrest | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/06/1976 |
Showing 20 of 29 parties CMS has on file for this facility; 9 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Life Care Centers of America — 194 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Darcy Hall of Life Care — West Palm Beach, FL · overall 2/5abuse
- Gardens Court — Palm Beach Gardens, FL · overall 5/5
- Lakeside Health Center — West Palm Beach, FL · overall 4/5
- Life Care Center at Inverrary — Lauderhill, FL · overall 4/5
- Life Care Center at Wells Crossing — Orange Park, FL · overall 5/5
- Life Care Center of Altamonte Springs — Altamonte Springs, FL · overall 2/5
- Life Care Center of Citrus County — Lecanto, FL · overall 5/5
- Life Care Center of Estero — Estero, FL · overall 5/5
Listed by state, then facility name — not a ranking. Showing 8 of the 193 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you inspect and maintain essential equipment, and how quickly are repairs made?"
- "How often do you evaluate your nurse aides and what ongoing training do they receive?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
- "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 43% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 29 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 82 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Allison Care Center | 0.1 mi | Lakewood, CO | ★★☆☆☆ | 2/5 | abuse |
| Harmony Pointe Care Center | 0.5 mi | Lakewood, CO | ★★★☆☆ | 2/5 | |
| Cedars Healthcare Center | 1.6 mi | Lakewood, CO | ★★★☆☆ | 2/5 | |
| Ahc of Lakewood, LLC | 1.6 mi | Lakewood, CO | ★★★★★ | 5/5 | |
| Edgewater Health and Rehabilitation | 1.6 mi | Lakewood, CO | ★★★★★ | 4/5 | |
| Cambridge Care Center | 1.6 mi | Lakewood, CO | ★★★☆☆ | 2/5 | abuse |
| Sierra Post Acute | 1.6 mi | Lakewood, CO | ★★☆☆☆ | 1/5 | abuse |
| Wheatridge Care Center | 2.0 mi | Wheat Ridge, CO | ★★★☆☆ | 2/5 | |
| Lakewood Villa | 2.1 mi | Lakewood, CO | ★★★★☆ | 3/5 | |
| Lakeside Post Acute | 2.2 mi | Wheat Ridge, CO | ★★★☆☆ | 2/5 | abuse |
| Mapleton Post Acute | 2.3 mi | Lakewood, CO | ★★★★☆ | 3/5 | |
| Rehabilitation Center at Sandalwood, the | 2.5 mi | Wheat Ridge, CO | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Jefferson, CO — 23 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Arbor View Care Center, LLC — Arvada, CO · overall 3/5
- Arvada Care and Rehabilitation Center — Arvada, CO · overall 5/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 065209.