Darcy Hall of Life Care
2170 Palm Beach Lakes Blvd, West Palm Beach, FL 33409 · Palm Beach County · 220 certified beds · avg 182 residents/day · certified since Nov 1, 1985
Abuse citation flag (CMS)
Part of chain: LIFE CARE CENTERS OF AMERICA (194 facilities, chain avg rating 3.4★)
The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Sep 5, 2025 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Sep 29, 2025 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Sep 5, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Sep 29, 2025 (Deficient, Provider has date of correction)
All citations in the current public record (28)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 18, 2026 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Feb 24, 2026 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint |
| Sep 5, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Sep 5, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Jul 9, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Jan 30, 2025 | D · Potential for harm, one-off | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. |
| Jan 30, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Jan 30, 2025 | D · Potential for harm, one-off | The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have. |
| Jan 30, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Jan 30, 2025 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Jan 30, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Jan 30, 2025 | D · Potential for harm, one-off | The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. |
| Jan 30, 2025 | D · Potential for harm, one-off | The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. |
| Jan 30, 2025 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Nov 8, 2023 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Oct 5, 2023 | E · Potential for harm, repeated | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| Oct 5, 2023 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Oct 5, 2023 | D · Potential for harm, one-off | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. |
| Oct 5, 2023 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Oct 5, 2023 | D · Potential for harm, one-off | The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals. |
| Oct 5, 2023 | D · Potential for harm, one-off | The facility's bedrooms did not give residents visual privacy — such as curtains or dividers — when privacy is needed. |
| Sep 20, 2023 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Jun 9, 2022 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Jun 9, 2022 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Jun 9, 2022 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Jun 9, 2022 | D · Potential for harm, one-off | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. |
| Jun 9, 2022 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Jun 9, 2022 | B · Minimal risk, repeated | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (6 → 9).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 6 | 0 | D |
| 2023 | 8 | 0 | E |
| 2025 | 12 | 2 | J ▲ |
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $30,924.
| Date | Type | Amount / length |
|---|---|---|
| Sep 5, 2025 | Fine | $30,924 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.73 | 4.03 | 3.95 | top 11% in Florida; top 18% in the U.S. |
| Registered Nurse hours | 1.05 | 0.76 | 0.69 | top 16% in Florida; top 14% in the U.S. |
| Weekend total nurse staffing | 4.25 | 3.68 | 3.50 | top 12% in Florida; top 16% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.62 | 0.53 | 0.48 | top 28% in Florida; top 22% in the U.S. |
| Total nursing staff turnover (%) | 27.2 | 41.4 | 45.8 | top 17% in Florida; top 10% in the U.S. |
| RN turnover (%) | 45.3 | 46.0 | 42.9 | top 49% in Florida; bottom 43% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.93, RN 0.87, weekend 3.53. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 2/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Preston, Forrest | Individual | Direct Ownership Interest | NOT APPLICABLE | 04/24/2006 |
| Preston, Forrest | Individual | Indirect Ownership Interest | NOT APPLICABLE | 08/07/2006 |
| Cross, Cindy | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2006 |
| Darcy Hall Medical Investors, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 09/14/2006 |
| Darcy Hall Medical Investors, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 09/14/2006 |
| Fletcher, Todd | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2021 |
| Henry, Terry | Individual | Corporate Director | NOT APPLICABLE | 07/01/2006 |
| Kapelos, Joann | Individual | Managing Control - Governing Body | NOT APPLICABLE | 09/26/2023 |
| Kapelos, Joann | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/26/2023 |
| Lay, Lisa | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/24/2017 |
| Life Care Centers of America, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 08/07/2006 |
| Life Care Centers of America, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 09/14/2006 |
| Preston, Aaron | Individual | Managing Control - Governing Body | NOT APPLICABLE | 11/01/2018 |
| Preston, Aaron | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2018 |
| Preston, Aubrey | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/27/2024 |
| Preston, Forrest | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/07/2006 |
| Preston, Forrest | Individual | ADP of the SNF | NOT APPLICABLE | 09/14/2006 |
| Rodriguez, Yanitza | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2022 |
| Rodriguez, Yanitza | Individual | ADP of the SNF | NOT APPLICABLE | 02/25/2025 |
| Stephens, Kendra | Individual | Managing Control - Governing Body | NOT APPLICABLE | 07/29/2023 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you help residents maintain their daily living skills, and how do you measure whether it's working?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Palm Garden of West Palm Beach | 0.9 mi | West Palm Beach, FL | ★★★☆☆ | 3/5 | |
| Westgate Health and Rehabilitation Center | 1.3 mi | West Palm Beach, FL | ★★★☆☆ | 3/5 | |
| Colonial Skilled Nursing Facility LLC | 1.4 mi | West Palm Beach, FL | ★★★☆☆ | 3/5 | |
| Lakeside Health Center | 2.4 mi | West Palm Beach, FL | ★★★★☆ | 4/5 | |
| Joseph L Morse Health Center INC the | 2.6 mi | West Palm Beach, FL | ★★★★★ | 5/5 | |
| Aviata at West Palm Beach | 2.7 mi | West Palm Beach, FL | ★★☆☆☆ | 1/5 | abuse |
| Lourdes-Noreen McKeen Residence for Geriatric Care | 2.8 mi | West Palm Beach, FL | ★★★★☆ | 3/5 | |
| Rehabilitation Center of the Palm Beaches, the | 3.4 mi | West Palm Beach, FL | ★★★★☆ | 4/5 | |
| Beach Breeze Rehab and Care Center | 4.1 mi | West Palm Beach, FL | ★★☆☆☆ | 2/5 | |
| Aviata at Greenacres | 4.9 mi | Green Acres, FL | ★★☆☆☆ | 2/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 105516.