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Victorian Village HLTH & Well
12525 W Renaissance Circle, Homer Glen, IL 60491 (opens Google Maps) · Will County · (708) 590-5050· 50 certified beds · avg 52 residents/day · certified since May 1, 2015 · Medicare only — not Medicaid certified
Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →
4/5
Health inspection rating (on-site)
inspected Jul 3, 2025
1
Serious findings on record
most recent Mar 26, 2026
$0
Fines, last 3 years
4.75
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, isolated · Mar 26, 2026 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
▲ Actual harm, isolated · Mar 26, 2026 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Mar 27, 2026 (Deficient, Provider has date of correction)
Inspection findings in the public record
Showing the latest 3 of 22 inspection findings. Open the full record below to read every finding.
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint F-0689
The facility did not make sure special medical diets — like low-sodium or diabetic diets — were properly ordered by the resident's doctor or managed by a qualified dietitian as state law allows. F-0808
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
View all 22 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 26, 2026 | ▲ G · Actual harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Jul 3, 2025 | E · Potential for more than minimal harm, pattern | The facility did not make sure special medical diets — like low-sodium or diabetic diets — were properly ordered by the resident's doctor or managed by a qualified dietitian as state law allows. · F-0808 |
| Jul 3, 2025 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jul 3, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Jun 5, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' personal and medical information private and confidential. · from a complaint · F-0583 |
| Jun 5, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · from a complaint · F-0628 |
| Sep 13, 2024 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Sep 13, 2024 | F · Potential for more than minimal harm, widespread | The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. · F-0887 |
| Sep 13, 2024 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Sep 13, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Sep 13, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| Sep 13, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · F-0760 |
| Sep 13, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Aug 31, 2023 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Aug 31, 2023 | E · Potential for more than minimal harm, pattern | The facility did not make sure special medical diets — like low-sodium or diabetic diets — were properly ordered by the resident's doctor or managed by a qualified dietitian as state law allows. · F-0808 |
| Aug 31, 2023 | E · Potential for more than minimal harm, pattern | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. · F-0925 |
| Aug 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558 |
| Aug 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' personal and medical information private and confidential. · F-0583 |
| Aug 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Aug 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| Aug 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Aug 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (7 → 3).
All citationsSerious citations (G–L)
2023
All citations: 9
Serious citations (G–L): 0
2024
All citations: 7
Serious citations (G–L): 0
2025
All citations: 5
Serious citations (G–L): 0
2026
All citations: 1
Serious citations (G–L): 1
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 9 | 0 | F |
| 2024 | 7 | 0 | F |
| 2025 | 5 | 0 | E |
| 2026 | 1 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityIllinois averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.75
Illinois average: 2.99
U.S. average: 3.95
Registered Nurse hours
This facility: 1.82
Illinois average: 0.63
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.24
Illinois average: 2.67
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Illinois avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.75 | 2.99 | 3.95 | top 9% in Illinois; top 17% in the U.S. |
| Registered Nurse hours | 1.82 | 0.63 | 0.69 | top 3% in Illinois; top 2% in the U.S. |
| Weekend total nurse staffing | 4.24 | 2.67 | 3.50 | top 8% in Illinois; top 17% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.59 | 0.56 | 0.48 | top 2% in Illinois; top 2% in the U.S. |
| Total nursing staff turnover (%) | 31.6 | 44.5 | 45.8 | top 18% in Illinois; top 17% in the U.S. |
| RN turnover (%) | 20.8 | 41.8 | 42.9 | top 17% in Illinois; top 16% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.25, RN 2.01, weekend 4.68.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.25 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Victorian Village HLTH & Well. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Rest Haven Illiana Christian Convalescent Home | Organization | 5% or Greater Direct Ownership Interest | 100% | 01/26/2015 |
| Breems, Tim | Individual | Corporate Director | NOT APPLICABLE | 04/01/2024 |
| Degraff, Dave | Individual | Corporate Director | NOT APPLICABLE | 04/01/2024 |
| Feenstra, Theodore | Individual | Corporate Director | NOT APPLICABLE | 04/02/2022 |
| Kats, Steven | Individual | Corporate Director | NOT APPLICABLE | 04/01/2026 |
| Koldenhoven, Arnold | Individual | Corporate Director | NOT APPLICABLE | 04/01/2024 |
| Krieps, Jamie | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2024 |
| Krieps, Jamie | Individual | ADP of the SNF | NOT APPLICABLE | 02/07/2025 |
| Leo, Gary | Individual | Corporate Director | NOT APPLICABLE | 04/01/2024 |
| Mulki, M Ghaith | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2024 |
| Mulki, M Ghaith | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2024 |
| Otte, Larry | Individual | Corporate Officer | NOT APPLICABLE | 10/01/2025 |
| Petroelje, Rob | Individual | Corporate Director | NOT APPLICABLE | 04/01/2024 |
| Rest Haven Illiana Christian Convalescent Home | Organization | ADP of the SNF | NOT APPLICABLE | 01/26/2015 |
| Van Essen, Darren | Individual | Corporate Director | NOT APPLICABLE | 04/02/2022 |
| Van Solkema, Kevin | Individual | Corporate Director | NOT APPLICABLE | 04/01/2026 |
| Voss, David | Individual | Corporate Director | NOT APPLICABLE | 04/02/2022 |
| Woo, Eric | Individual | Corporate Director | NOT APPLICABLE | 04/01/2024 |
| Yonker, Kyle | Individual | Corporate Director | NOT APPLICABLE | 04/02/2022 |
| Zandstra, Johanna | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2024 |
All 20 owning or managing parties CMS has on file are shown — none excluded.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Who oversees residents' therapeutic diets, and how do the doctor and dietitian work together on them?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
- "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 32% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 20 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 118 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Aliya of Palos Park | 2.7 mi | Palos Park, IL | ★☆☆☆☆ | 2/5 | |
| Lemont Nursing & Rehab Center | 3.4 mi | Lemont, IL | ★★★★☆ | 4/5 | |
| Warren Barr Orland Park | 3.8 mi | Orland Park, IL | ★★★☆☆ | 3/5 | |
| Franciscan Village | 4.3 mi | Lemont, IL | ★★★★☆ | 3/5 | |
| Alden Estates of Orland Park | 4.3 mi | Orland Park, IL | ★★☆☆☆ | 2/5 | |
| Smith Crossing | 5.6 mi | Orland Park, IL | ★★★★☆ | 3/5 | |
| Harmony Palos | 6.5 mi | Palos Heights, IL | ★★☆☆☆ | 3/5 | |
| Avantara Palos Heights | 6.6 mi | Palos Heights, IL | ★★☆☆☆ | 2/5 | |
| Nexus at Palos | 7.5 mi | Palos Hills, IL | ★☆☆☆☆ | 1/5 | abuse |
| Elevate Care Palos Heights | 7.9 mi | Palos Heights, IL | ★★☆☆☆ | 2/5 | abuse |
| Chicago Ridge SNF | 8.3 mi | Chicago Ridge, IL | ★☆☆☆☆ | 1/5 | abuse |
| Hickory VLG Nrsg & RHB | 8.5 mi | Hickory Hills, IL | ★★★☆☆ | 3/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Will, IL — 16 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Alden Courts of Shorewood — Shorewood, IL · overall 4/5
- Alden Estates of Shorewood — Shorewood, IL · overall 5/5
- Aperion Care Wilmington — Wilmington, IL · overall 1/5abuse
- Avantara Joliet — Joliet, IL · overall 2/5
- Beecher Manor Nrsg & Rehab Ctr — Beecher, IL · overall 2/5
- Frankfort Terrace — Frankfort, IL · overall 3/5
- Joliet Living & Rehab Center — Joliet, IL · overall 3/5abuse
- Lakewood Nrsg & Rehab Center — Plainfield, IL · overall 3/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 146178.
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