Hickory VLG Nrsg & RHB
9246 South Roberts Road, Hickory Hills, IL 60457 · Cook County · 74 certified beds · avg 66 residents/day · certified since Feb 5, 1996
Part of chain: WISSATI IRREVOCABLE TRUST (5 facilities, chain avg rating 1.8★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Feb 7, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Feb 8, 2025 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Jan 25, 2024 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Feb 7, 2024 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Nov 2, 2023 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Nov 27, 2023 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Jan 14, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jan 31, 2025 (Deficient, Provider has date of correction)
All citations in the current public record (23)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 17, 2025 | F · Potential for harm, facility-wide | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · from a complaint |
| Mar 21, 2025 | D · Potential for harm, one-off | The facility did not properly hold, secure, and manage residents' personal money that was deposited with it for safekeeping. Facilities holding residents' funds must keep careful, honest accounts. |
| Mar 21, 2025 | D · Potential for harm, one-off | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. |
| Feb 7, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Jan 14, 2025 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Jan 14, 2025 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Dec 19, 2024 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Sep 25, 2024 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Sep 25, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Sep 25, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Sep 25, 2024 | D · Potential for harm, one-off | The facility did not have enough staff with the right skills to meet the mental and behavioral health needs of its residents, such as those living with dementia or depression. · from a complaint |
| Jul 19, 2024 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| May 16, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| May 16, 2024 | F · Potential for harm, facility-wide | The facility did not designate a qualified infection preventionist — a trained person responsible for running the infection prevention and control program. |
| May 16, 2024 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Jan 25, 2024 | ▲ J · Immediate jeopardy, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Nov 2, 2023 | ▲ J · Immediate jeopardy, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Nov 2, 2023 | E · Potential for harm, repeated | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · from a complaint |
| Nov 2, 2023 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Nov 2, 2023 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Apr 28, 2023 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Apr 28, 2023 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Apr 28, 2023 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (3 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 7 | 1 | J ▲ |
| 2024 | 10 | 1 | J ▲ |
| 2025 | 6 | 2 | J ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
3 fines totaling $350,672, plus 1 Medicare payment denial period.
| Date | Type | Amount / length |
|---|---|---|
| Jan 14, 2025 | Fine | $131,763 |
| Jan 14, 2025 | Payment Denial | 1 days from Feb 7, 2025 |
| Jan 25, 2024 | Fine | $79,590 |
| Nov 2, 2023 | Fine | $139,319 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Illinois avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 1.82 | 2.99 | 3.95 | bottom 4% in Illinois; bottom 1% in the U.S. |
| Registered Nurse hours | 0.46 | 0.63 | 0.69 | bottom 44% in Illinois; bottom 31% in the U.S. |
| Weekend total nurse staffing | 1.40 | 2.67 | 3.50 | bottom 2% in Illinois; bottom 1% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.34 | 0.56 | 0.48 | bottom 29% in Illinois; bottom 41% in the U.S. |
| Total nursing staff turnover (%) | 27.9 | 44.5 | 45.8 | top 12% in Illinois; top 11% in the U.S. |
| RN turnover (%) | 12.5 | 41.8 | 42.9 | top 5% in Illinois; top 6% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.67, RN 0.67, weekend 2.05. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: —/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Lipshitz, Rita | Individual | Direct Ownership Interest | NOT APPLICABLE | 07/01/2022 |
| Mashiach, Rhonda | Individual | Direct Ownership Interest | NOT APPLICABLE | 07/01/2022 |
| Mashiach, Yaacov | Individual | Direct Ownership Interest | NOT APPLICABLE | 07/01/2022 |
| Mashiach, Yechiel | Individual | Direct Ownership Interest | NOT APPLICABLE | 07/01/2022 |
| Wissati Irrevocable Trust | Organization | Direct Ownership Interest | NOT APPLICABLE | 07/01/2022 |
| Davey, Jennifer | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2022 |
| Davey, Jennifer | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2022 |
| Gautam, Sagun | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2022 |
| Gautam, Sagun | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2022 |
| Grasso, Albert | Individual | Trustee of the SNF | NOT APPLICABLE | 07/01/2022 |
| Jade Financial Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 07/01/2022 |
| Lipshitz, Rita | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2022 |
| Mashiach, Rhonda | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2022 |
| Mashiach, Yaacov | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2022 |
| Mashiach, Yaacov | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2022 |
| Mashiach, Yechiel | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2022 |
| Mashiach, Yechiel | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2022 |
| Midland States Bancorp INC | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 12/11/2024 |
| Miretzky, Steven | Individual | Trustee of the SNF | NOT APPLICABLE | 07/01/2022 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
- "How do you manage residents' personal funds, and how often do families receive an accounting?"
- "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Midway Neurological / Rehab Center | 1.3 mi | Bridgeview, IL | ★★☆☆☆ | 2/5 | abuse |
| Nexus at Palos | 1.5 mi | Palos Hills, IL | ★☆☆☆☆ | 1/5 | abuse |
| Pavilion of Bridgeview, the | 1.8 mi | Bridgeview, IL | ★★★☆☆ | 3/5 | |
| Aperion Care Oak Lawn | 2.0 mi | Oak Lawn, IL | ★☆☆☆☆ | 2/5 | abuse |
| Chicago Ridge SNF | 2.0 mi | Chicago Ridge, IL | ★☆☆☆☆ | 1/5 | abuse |
| Avantara Chicago Ridge | 2.0 mi | Chicago Ridge, IL | ★★★★☆ | 3/5 | |
| Aliya of Oak Lawn | 2.1 mi | Oak Lawn, IL | ★☆☆☆☆ | 1/5 | abuse |
| Landmark of Oak Lawn Rehabilitation and Nursing Ce | 2.6 mi | Oak Lawn, IL | ★☆☆☆☆ | 2/5 | |
| Harmony Palos | 3.3 mi | Palos Heights, IL | ★★☆☆☆ | 3/5 | |
| Avantara Palos Heights | 3.3 mi | Palos Heights, IL | ★★☆☆☆ | 2/5 | |
| Thryve of Burbank | 3.3 mi | Burbank, IL | ★★☆☆☆ | 2/5 | |
| Aperion Care Burbank | 3.4 mi | Burbank, IL | ★★★☆☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 145866.