Franciscan Village
1270 Franciscan Drive, Lemont, IL 60439 · Cook County · 127 certified beds · avg 98 residents/day · certified since Apr 19, 1991
Part of chain: FRANCISCAN COMMUNITIES (6 facilities, chain avg rating 4.0★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Apr 13, 2026 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Apr 27, 2026 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Aug 21, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Sep 8, 2025 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Aug 9, 2024 · F-0692
The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Why it matters: Malnutrition and dehydration can quickly weaken a resident and lead to serious complications.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Aug 26, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (29)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 13, 2026 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Aug 21, 2025 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Aug 21, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 21, 2025 | E · Potential for harm, repeated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Aug 21, 2025 | E · Potential for harm, repeated | The facility did not provide each resident with a nourishing, tasty, well-balanced diet that meets their daily nutritional and special dietary needs. |
| Aug 21, 2025 | E · Potential for harm, repeated | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| Aug 21, 2025 | E · Potential for harm, repeated | The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. |
| Aug 21, 2025 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Aug 21, 2025 | D · Potential for harm, one-off | The facility did not provide safe and appropriate pain management for a resident who needed it. |
| Aug 21, 2025 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Aug 21, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Aug 9, 2024 | ▲ G · Actual harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Aug 9, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 9, 2024 | E · Potential for harm, repeated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Aug 9, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Aug 9, 2024 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Aug 9, 2024 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Aug 9, 2024 | D · Potential for harm, one-off | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. |
| Aug 9, 2024 | D · Potential for harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| Aug 9, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Oct 19, 2023 | E · Potential for harm, repeated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Oct 19, 2023 | E · Potential for harm, repeated | The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. |
| Oct 19, 2023 | E · Potential for harm, repeated | The facility did not make sure special medical diets — like low-sodium or diabetic diets — were properly ordered by the resident's doctor or managed by a qualified dietitian as state law allows. |
| Oct 19, 2023 | E · Potential for harm, repeated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Oct 19, 2023 | D · Potential for harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| Oct 19, 2023 | D · Potential for harm, one-off | The facility did not provide safe and appropriate pain management for a resident who needed it. |
| Oct 19, 2023 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Oct 19, 2023 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. |
| Oct 19, 2023 | D · Potential for harm, one-off | The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (9 → 10).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 9 | 0 | E |
| 2024 | 9 | 1 | G ▲ |
| 2025 | 10 | 1 | G ▲ |
| 2026 | 1 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
2 fines totaling $44,220, plus 1 Medicare payment denial period.
| Date | Type | Amount / length |
|---|---|---|
| Apr 13, 2026 | Fine | $21,960 |
| Aug 21, 2025 | Fine | $22,260 |
| Aug 9, 2024 | Payment Denial | 20 days from Aug 30, 2024 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Illinois avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.08 | 2.99 | 3.95 | top 15% in Illinois; top 36% in the U.S. |
| Registered Nurse hours | 1.38 | 0.63 | 0.69 | top 6% in Illinois; top 6% in the U.S. |
| Weekend total nurse staffing | 3.57 | 2.67 | 3.50 | top 17% in Illinois; top 39% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.96 | 0.56 | 0.48 | top 11% in Illinois; top 7% in the U.S. |
| Total nursing staff turnover (%) | 48.2 | 44.5 | 45.8 | bottom 39% in Illinois; bottom 42% in the U.S. |
| RN turnover (%) | 28.9 | 41.8 | 42.9 | top 30% in Illinois; top 28% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.16, RN 1.41, weekend 3.64. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Franciscan Sisters of Chicago Services Corporation | Organization | 5% or Greater Direct Ownership Interest | 100% | 04/22/1988 |
| Burda, Diana | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2022 |
| Burda, Diana | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2020 |
| Miranda, Heintje | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Miranda, Heintje | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Parkhill, Roberta | Individual | Corporate Officer | NOT APPLICABLE | 05/18/2021 |
| Parkhill, Roberta | Individual | ADP of the SNF | NOT APPLICABLE | 08/20/2016 |
| Ramirez-Justin, Andrea | Individual | Corporate Director | NOT APPLICABLE | 11/18/2015 |
| Ramirez-Justin, Andrea | Individual | Corporate Officer | NOT APPLICABLE | 08/23/2020 |
| Ramirez-Justin, Andrea | Individual | ADP of the SNF | NOT APPLICABLE | 08/23/2020 |
| Rosenberger, Robert | Individual | Corporate Officer | NOT APPLICABLE | 04/11/2023 |
| Shearer, Tracy | Individual | Corporate Officer | NOT APPLICABLE | 03/01/1999 |
| Shearer, Tracy | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/1999 |
| Stark, James | Individual | Corporate Director | NOT APPLICABLE | 02/19/2014 |
| Stark, James | Individual | Corporate Officer | NOT APPLICABLE | 05/18/2021 |
| Stark, James | Individual | ADP of the SNF | NOT APPLICABLE | 05/18/2021 |
| Umanskiy, Regina | Individual | Corporate Director | NOT APPLICABLE | 07/05/2022 |
| Umanskiy, Regina | Individual | Corporate Officer | NOT APPLICABLE | 07/05/2022 |
| Veal-Prom, Nicole | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2023 |
| Veal-Prom, Nicole | Individual | ADP of the SNF | NOT APPLICABLE | 11/01/2023 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "Can I see a sample menu, and how do you handle special diets like low-sodium or diabetic meals?"
- "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
- "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Lemont Nursing & Rehab Center | 1.1 mi | Lemont, IL | ★★★★☆ | 4/5 | |
| Aliya of Palos Park | 3.2 mi | Palos Park, IL | ★☆☆☆☆ | 2/5 | |
| Victorian Village HLTH & Well | 4.3 mi | Homer Glen, IL | ★★★★★ | 4/5 | |
| Meadowbrook Manor | 5.7 mi | Bolingbrook, IL | ★★☆☆☆ | 2/5 | |
| Chateau Nrsg & Rehab Center | 6.0 mi | Willowbrook, IL | ★★☆☆☆ | 3/5 | |
| Oak Trace | 6.1 mi | Downers Grove, IL | ★★★★★ | 4/5 | |
| Bria of Westmont | 6.3 mi | Westmont, IL | ★☆☆☆☆ | 1/5 | |
| Eden Vista Burr Ridge | 6.4 mi | Burr Ridge, IL | ★★★★☆ | 4/5 | |
| Burgess Square Healthcare Ctr | 7.1 mi | Westmont, IL | ★★★★☆ | 3/5 | |
| Warren Barr Orland Park | 7.3 mi | Orland Park, IL | ★★★☆☆ | 3/5 | |
| Briar Place Nursing | 7.4 mi | Indian Head Park, IL | ★☆☆☆☆ | 2/5 | abuse |
| Harmony Palos | 8.2 mi | Palos Heights, IL | ★★☆☆☆ | 3/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 146029.