Victorian Village HLTH & Well
12525 W Renaissance Circle, Homer Glen, IL 60491 · Will County · 50 certified beds · avg 52 residents/day · certified since May 1, 2015
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Mar 26, 2026 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Mar 27, 2026 (Deficient, Provider has date of correction)
All citations in the current public record (22)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 26, 2026 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Jul 3, 2025 | E · Potential for harm, repeated | The facility did not make sure special medical diets — like low-sodium or diabetic diets — were properly ordered by the resident's doctor or managed by a qualified dietitian as state law allows. |
| Jul 3, 2025 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jul 3, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Jun 5, 2025 | D · Potential for harm, one-off | The facility did not keep residents' personal and medical information private and confidential. · from a complaint |
| Jun 5, 2025 | D · Potential for harm, one-off | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · from a complaint |
| Sep 13, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Sep 13, 2024 | F · Potential for harm, facility-wide | The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. |
| Sep 13, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Sep 13, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Sep 13, 2024 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Sep 13, 2024 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. |
| Sep 13, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Aug 31, 2023 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 31, 2023 | E · Potential for harm, repeated | The facility did not make sure special medical diets — like low-sodium or diabetic diets — were properly ordered by the resident's doctor or managed by a qualified dietitian as state law allows. |
| Aug 31, 2023 | E · Potential for harm, repeated | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. |
| Aug 31, 2023 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Aug 31, 2023 | D · Potential for harm, one-off | The facility did not keep residents' personal and medical information private and confidential. |
| Aug 31, 2023 | D · Potential for harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| Aug 31, 2023 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Aug 31, 2023 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Aug 31, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (7 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 9 | 0 | F |
| 2024 | 7 | 0 | F |
| 2025 | 5 | 0 | E |
| 2026 | 1 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Illinois avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.75 | 2.99 | 3.95 | top 9% in Illinois; top 17% in the U.S. |
| Registered Nurse hours | 1.82 | 0.63 | 0.69 | top 3% in Illinois; top 2% in the U.S. |
| Weekend total nurse staffing | 4.24 | 2.67 | 3.50 | top 8% in Illinois; top 17% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.59 | 0.56 | 0.48 | top 2% in Illinois; top 2% in the U.S. |
| Total nursing staff turnover (%) | 31.6 | 44.5 | 45.8 | top 18% in Illinois; top 17% in the U.S. |
| RN turnover (%) | 20.8 | 41.8 | 42.9 | top 17% in Illinois; top 16% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.25, RN 2.01, weekend 4.68. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Rest Haven Illiana Christian Convalescent Home | Organization | 5% or Greater Direct Ownership Interest | 100% | 01/26/2015 |
| Breems, Tim | Individual | Corporate Director | NOT APPLICABLE | 04/01/2024 |
| Degraff, Dave | Individual | Corporate Director | NOT APPLICABLE | 04/01/2024 |
| Feenstra, Theodore | Individual | Corporate Director | NOT APPLICABLE | 04/02/2022 |
| Kats, Steven | Individual | Corporate Director | NOT APPLICABLE | 04/01/2026 |
| Koldenhoven, Arnold | Individual | Corporate Director | NOT APPLICABLE | 04/01/2024 |
| Krieps, Jamie | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2024 |
| Krieps, Jamie | Individual | ADP of the SNF | NOT APPLICABLE | 02/07/2025 |
| Leo, Gary | Individual | Corporate Director | NOT APPLICABLE | 04/01/2024 |
| Mulki, M Ghaith | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2024 |
| Mulki, M Ghaith | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2024 |
| Otte, Larry | Individual | Corporate Officer | NOT APPLICABLE | 10/01/2025 |
| Petroelje, Rob | Individual | Corporate Director | NOT APPLICABLE | 04/01/2024 |
| Rest Haven Illiana Christian Convalescent Home | Organization | ADP of the SNF | NOT APPLICABLE | 01/26/2015 |
| Van Essen, Darren | Individual | Corporate Director | NOT APPLICABLE | 04/02/2022 |
| Van Solkema, Kevin | Individual | Corporate Director | NOT APPLICABLE | 04/01/2026 |
| Voss, David | Individual | Corporate Director | NOT APPLICABLE | 04/02/2022 |
| Woo, Eric | Individual | Corporate Director | NOT APPLICABLE | 04/01/2024 |
| Yonker, Kyle | Individual | Corporate Director | NOT APPLICABLE | 04/02/2022 |
| Zandstra, Johanna | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Who oversees residents' therapeutic diets, and how do the doctor and dietitian work together on them?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
- "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Aliya of Palos Park | 2.7 mi | Palos Park, IL | ★☆☆☆☆ | 2/5 | |
| Lemont Nursing & Rehab Center | 3.4 mi | Lemont, IL | ★★★★☆ | 4/5 | |
| Warren Barr Orland Park | 3.8 mi | Orland Park, IL | ★★★☆☆ | 3/5 | |
| Franciscan Village | 4.3 mi | Lemont, IL | ★★★★☆ | 3/5 | |
| Alden Estates of Orland Park | 4.3 mi | Orland Park, IL | ★★☆☆☆ | 2/5 | |
| Smith Crossing | 5.6 mi | Orland Park, IL | ★★★★☆ | 3/5 | |
| Harmony Palos | 6.5 mi | Palos Heights, IL | ★★☆☆☆ | 3/5 | |
| Avantara Palos Heights | 6.6 mi | Palos Heights, IL | ★★☆☆☆ | 2/5 | |
| Nexus at Palos | 7.5 mi | Palos Hills, IL | ★☆☆☆☆ | 1/5 | abuse |
| Elevate Care Palos Heights | 7.9 mi | Palos Heights, IL | ★★☆☆☆ | 2/5 | abuse |
| Chicago Ridge SNF | 8.3 mi | Chicago Ridge, IL | ★☆☆☆☆ | 1/5 | abuse |
| Hickory VLG Nrsg & RHB | 8.5 mi | Hickory Hills, IL | ★★★☆☆ | 3/5 |
Compare this facility with the 3 closest →
All facilities in Homer Glen →
Facility data as of CMS processing date 2026-08-01. CCN 146178.