80 Maple Street, Brattleboro, VT 05301 (opens Google Maps) · Windham County · (802) 254-4977· 43 certified beds · avg 39 residents/day · certified since Jul 1, 1995 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
SFF Candidate
What Special Focus status means →
New to these records? How to read an inspection report →
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Immediate jeopardy, pattern · Dec 9, 2025 · F-0919 · triggered by a complaint
The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area.
Why it matters: A resident who falls or needs help in a bathroom without a working call button may be stranded and unable to summon aid.
Severity (K): Immediate jeopardy to resident health or safety was cited. The scope was a pattern: more than a limited occurrence, without being widespread. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jan 7, 2026 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, isolated · Dec 9, 2025 · F-0656 · triggered by a complaint
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Why it matters: Without a complete, working care plan, important needs can slip through the cracks and no one is accountable for results.
Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jan 7, 2026 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, isolated · Dec 9, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jan 7, 2026 (Deficient, Provider has date of correction)
Showing the latest 3 of 7 inspection findings. Open the full record below to read every finding.
The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. · from a complaint F-0919
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint F-0656
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint F-0689
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 9, 2025 | ▲ K · Immediate jeopardy, pattern | The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. · from a complaint · F-0919 |
| Dec 9, 2025 | ▲ J · Immediate jeopardy, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint · F-0656 |
| Dec 9, 2025 | ▲ J · Immediate jeopardy, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Jan 8, 2025 | E · Potential for more than minimal harm, pattern | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Sep 20, 2023 | F · Potential for more than minimal harm, widespread | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · F-0585 |
| Sep 20, 2023 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Sep 20, 2023 | E · Potential for more than minimal harm, pattern | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 3 | 0 | F |
| 2025 | 4 | 3 | K ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
1 fine totaling $112,499.
Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.
| Date | Type | Amount / length |
|---|---|---|
| Dec 9, 2025 | Fine | $112,499 |
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Vermont avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.58 | 4.34 | 3.95 | top 45% in Vermont; top 21% in the U.S. |
| Registered Nurse hours | 0.90 | 0.82 | 0.69 | top 36% in Vermont; top 20% in the U.S. |
| Weekend total nurse staffing | 3.91 | 3.76 | 3.50 | top 42% in Vermont; top 26% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.52 | 0.52 | 0.48 | top 48% in Vermont; top 31% in the U.S. |
| Total nursing staff turnover (%) | 56.1 | 55.4 | 45.8 | top 39% in Vermont; bottom 23% in the U.S. |
| RN turnover (%) | 40.0 | 39.9 | 42.9 | top 45% in Vermont; top 46% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.95, RN 0.98, weekend 4.22.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.95 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 4/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Thompson House Nursing Home. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Abell, Peter | Individual | Corporate Director | NOT APPLICABLE | 05/15/2019 |
| Dickey, Kari | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2021 |
| Dickey, Kari | Individual | ADP of the SNF | NOT APPLICABLE | 03/11/2026 |
| Huestis, Stephanie | Individual | Corporate Director | NOT APPLICABLE | 05/15/2019 |
| Mabie, John | Individual | Corporate Director | NOT APPLICABLE | 05/15/2018 |
| Morton, Judith | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/12/2022 |
| Pratt, Tara | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/30/2024 |
| Pratt, Tara | Individual | ADP of the SNF | NOT APPLICABLE | 03/11/2026 |
| Taylor Olson, Carolyn | Individual | Corporate Director | NOT APPLICABLE | 05/01/2021 |
| Veenema, Ron | Individual | Corporate Director | NOT APPLICABLE | 05/01/2018 |
All 10 owning or managing parties CMS has on file are shown — none excluded.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Pine Heights at Brattleboro Center for Nursing & R | 0.2 mi | Brattleboro, VT | ★★★★★ | 4/5 | |
| Vernon Green Nursing Home | 6.4 mi | Vernon, VT | ★★★☆☆ | 2/5 | abuse |
| Cheshire County Home | 10.2 mi | Westmoreland, NH | ★★★★☆ | 3/5 | |
| Applewood Center | 10.8 mi | Winchester, NH | ★★★★★ | 5/5 | |
| Covenant Living of Keene | 14.5 mi | Keene, NH | ★★★★☆ | 3/5 | |
| Langdon Place of Keene | 15.6 mi | Keene, NH | ★★★★★ | 5/5 | |
| Keene Center, Genesis Healthcare | 15.6 mi | Keene, NH | ★★★☆☆ | 3/5 | |
| Alpine Healthcare Center | 15.7 mi | Keene, NH | ★☆☆☆☆ | 1/5 | |
| Poet's Seat Healthcare Center | 16.7 mi | Greenfield, MA | ★★★☆☆ | 3/5 | |
| Charlene Manor Extended Care Facility | 17.6 mi | Greenfield, MA | ★★☆☆☆ | 2/5 | |
| Regalcare at Greenfield | 18.4 mi | Greenfield, MA | ★★★★☆ | 4/5 |
Facility data as of CMS processing date 2026-08-01. CCN 475050.
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