Veterans Home of California - Chula Vista

Name: Veterans Home of California - Chula Vista
Address: 700 EAST NAPLES COURT, Chula Vista, CA, 91911, US
Telephone: 6194826010

700 East Naples Court, Chula Vista, CA 91911 · San Diego County · 180 certified beds · avg 110 residents/day · certified since Jul 18, 2002

4/5

Health inspection rating (on-site)

Serious findings on record

$8,018

Fines, last 3 years

5.41

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Jun 5, 2024 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Aug 16, 2024 (Deficient, Provider has date of correction)

All citations in the current public record (35)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 30, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Mar 25, 2026	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Jan 16, 2026	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jan 16, 2026	E · Potential for harm, repeated	The facility did not have a written plan describing how it runs its quality improvement program — the ongoing process of finding problems in care and fixing them.
Jan 16, 2026	D · Potential for harm, one-off	The facility did not dispose of garbage and refuse properly.
Nov 19, 2025	D · Potential for harm, one-off	The facility required residents to give up Medicare or Medicaid benefits or pay privately as a condition of moving in, or failed to tell residents which types of care it does not provide. Both practices are against the rules. · from a complaint
Sep 3, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Jan 30, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jan 30, 2025	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 1, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Jun 5, 2024	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Mar 7, 2024	E · Potential for harm, repeated	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. · from a complaint
Mar 7, 2024	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Mar 7, 2024	E · Potential for harm, repeated	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Mar 7, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 7, 2024	E · Potential for harm, repeated	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.
Mar 7, 2024	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Mar 7, 2024	D · Potential for harm, one-off	The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. · from a complaint
Mar 7, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Mar 7, 2024	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Mar 7, 2024	D · Potential for harm, one-off	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life.
Mar 7, 2024	D · Potential for harm, one-off	The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. · from a complaint
Feb 14, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Dec 22, 2023	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint
Sep 19, 2023	D · Potential for harm, one-off	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint
Sep 19, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (11 → 3).

Year	Citations	Serious (G–L)	Worst severity that year
2023	3	0	D
2024	14	1	G ▲
2025	13	0	E
2026	5	0	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $8,018.

Date	Type	Amount / length
Jun 5, 2024	Fine	$8,018

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	California avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.41	4.31	3.95	top 9% in California; top 8% in the U.S.
Registered Nurse hours	1.13	0.61	0.69	top 8% in California; top 11% in the U.S.
Weekend total nurse staffing	4.77	3.90	3.50	top 9% in California; top 8% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.71	0.51	0.48	top 15% in California; top 15% in the U.S.
Total nursing staff turnover (%)	17.3	36.7	45.8	top 4% in California; top 2% in the U.S.
RN turnover (%)	22.2	38.1	42.9	top 23% in California; top 17% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.80, RN 1.00, weekend 4.24. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: —/5

Who owns this facility

Government - State

Owner / manager	Type	Role	Stake	Since
Veterans Home of California-Chula Vista	Organization	5% or Greater Direct Ownership Interest	100%	04/01/2000
Kreisher, Timothy	Individual	Operational/Managerial Control	NOT APPLICABLE	11/22/2024
Kreisher, Timothy	Individual	ADP of the SNF	NOT APPLICABLE	11/22/2024
Miller, Jimmy	Individual	Operational/Managerial Control	NOT APPLICABLE	09/08/2008
Miller, Jimmy	Individual	ADP of the SNF	NOT APPLICABLE	09/08/2008
Veterans Home of California-Chula Vista	Organization	Operational/Managerial Control	NOT APPLICABLE	04/01/2000
Veterans Home of California-Chula Vista	Organization	ADP of the SNF	NOT APPLICABLE	04/01/2000
Wagner, Paul	Individual	ADP of the SNF	NOT APPLICABLE	07/02/2004

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"How does your quality improvement program work, and can you share a recent example of a problem you found and fixed?"
"Can I see where garbage is stored and how often it's removed?"
"Do you accept Medicaid from day one, and will you put in writing that no private payment is required as a condition of admission?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Sharp Chula Vista Med Ctr SNF	0.7 mi	Chula Vista, CA	★★★★★	4/5
South Bay Post Acute Care	3.7 mi	Chula Vista, CA	★★★★★	5/5
Reo Vista Healthcare Center	3.9 mi	San Diego, CA	★★★☆☆	2/5
Ridgeview Skilled Nursing Facility	4.9 mi	San Diego, CA	★★★★★	4/5
National City Post Acute	5.0 mi	National City, CA	★★★☆☆	2/5
Friendship Manor Nursing & Rehab Center	5.1 mi	National City, CA	★★★★★	5/5
Hillcrest Manor Sanitarium	5.1 mi	National City, CA	★★★★☆	4/5
Paradise Valley Health Care	5.2 mi	National City, CA	★★★★★	4/5
Castle Manor Nursing & Rehabilitation Center	5.6 mi	National City, CA	★★★★☆	4/5
Mount Miguel Covenant Village	5.9 mi	Spring Valley, CA	★★★☆☆	4/5
Brighton Place San Diego	7.3 mi	San Diego, CA	★☆☆☆☆	2/5
Bella Vista Health Center	7.8 mi	Lemon Grove, CA	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Chula Vista →

Facility data as of CMS processing date 2026-08-01. CCN 555795.

The Care File

Visit checklist — Veterans Home of California - Chula Vista

700 East Naples Court, Chula Vista, CA 91911 · 6194826010

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $8,018

Most serious findings on record:

▲ Jun 5, 2024 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "How does your quality improvement program work, and can you share a recent example of a problem you found and fixed?"
☐ "Can I see where garbage is stored and how often it's removed?"
☐ "Do you accept Medicaid from day one, and will you put in writing that no private payment is required as a condition of admission?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 555795 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)