How to file a complaint about care →
No fines or payment denials in the published 3-year window.
The Reserve Healthcare and Rehabilitation
1800 Eagle Landing Blvd, Charleston, SC 29410 (opens Google Maps) · Berkeley County · (843) 553-0656· 135 certified beds · avg 123 residents/day · certified since Jul 27, 1989 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: THE ENSIGN GROUP (342 facilities, chain avg rating 3.2★)
5/5
Health inspection rating (on-site)
inspected May 28, 2026
0
Serious findings on record
$0
Fines, last 3 years
3.40
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
0 inspection findings in the public record
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
No health citations in the currently published records.
Inspection trend by year
No citations in the published record to chart.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilitySouth Carolina averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.40
South Carolina average: 4.08
U.S. average: 3.95
Registered Nurse hours
This facility: 0.55
South Carolina average: 0.67
U.S. average: 0.69
Weekend total nurse staffing
This facility: 2.95
South Carolina average: 3.55
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | South Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.40 | 4.08 | 3.95 | bottom 24% in South Carolina; bottom 32% in the U.S. |
| Registered Nurse hours | 0.55 | 0.67 | 0.69 | bottom 50% in South Carolina; bottom 45% in the U.S. |
| Weekend total nurse staffing | 2.95 | 3.55 | 3.50 | bottom 23% in South Carolina; bottom 28% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.46 | 0.41 | 0.48 | top 25% in South Carolina; top 38% in the U.S. |
| Total nursing staff turnover (%) | 43.4 | 45.9 | 45.8 | top 43% in South Carolina; top 46% in the U.S. |
| RN turnover (%) | 28.6 | 42.1 | 42.9 | top 27% in South Carolina; top 26% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.35, RN 0.54, weekend 2.90.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.35 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for The Reserve Healthcare and Rehabilitation. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Burnam, Soon | Individual | Corporate Officer | NOT APPLICABLE | 07/26/2023 |
| Ensign Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 07/26/2023 |
| Hicks, Gregory | Individual | Managing Control - Governing Body | NOT APPLICABLE | 09/01/2023 |
| Hicks, Gregory | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2023 |
| Hicks, Gregory | Individual | ADP of the SNF | NOT APPLICABLE | 09/01/2023 |
| Keetch, Chad | Individual | Corporate Officer | NOT APPLICABLE | 03/01/2011 |
| Newlands, Frank | Individual | Managing Control - Governing Body | NOT APPLICABLE | 09/01/2023 |
| Newlands, Frank | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2023 |
| Newlands, Frank | Individual | ADP of the SNF | NOT APPLICABLE | 09/01/2023 |
| Peterson, Forrest | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Port, Barry | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 08/08/2025 |
| Sato, Ami | Individual | Corporate Officer | NOT APPLICABLE | 09/09/2024 |
| Thatcher, Brent | Individual | Corporate Officer | NOT APPLICABLE | 07/26/2023 |
All 13 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain The Ensign Group — 342 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Creekview Health and Rehabilitation — Knoxville, TN · overall 2/5
- Decatur County Healthcare — Parsons, TN · overall 5/5
- Foothills Transitional Care and Rehabilitation — Maryville, TN · overall 2/5
- Meadowbrook Healthcare and Rehabilitation Center — Pulaski, TN · overall 4/5
- Savannah Nursing and Rehabilitation — Savannah, TN · overall 4/5
- Tri State Health and Rehabilitation Center — Harrogate, TN · overall 1/5abuse
- Union City Health and Rehabilitation — Union City, TN · overall 1/5
- Vanayer Senior Living and Rehabilitation — Martin, TN · overall 3/5
Listed by state, then facility name — not a ranking. Showing 8 of the 341 others, continuing from this facility's own place in that list.
Questions to ask on your visit
The published CMS deficiency file lists no citations for this facility, so there is nothing here that is specific to it. The questions below are general ones, worth asking on any tour.
- "Your weekend nurse staffing is reported below the South Carolina midpoint — how does the weekend schedule differ from a weekday?"
- "CMS reports 43% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 13 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 16 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Life Care Center of Charleston | 2.8 mi | N Charleston, SC | ★★★☆☆ | 2/5 | |
| White Oak Manor - Charleston | 2.9 mi | Charleston, SC | ★★★★☆ | 4/5 | |
| Riverside Health and Rehab | 6.6 mi | Charleston, SC | ★☆☆☆☆ | 2/5 | |
| Hallmark Healthcare Center | 7.4 mi | Summerville, SC | ★★★☆☆ | 3/5 | |
| Oakbrook Health and Rehabilitation Center | 7.4 mi | Summerville, SC | ★☆☆☆☆ | 1/5 | |
| NHC Healthcare - Charleston | 9.1 mi | Charleston, SC | ★★☆☆☆ | 1/5 | |
| Retreat at Wellmore of Daniel Island | 9.1 mi | Charleston, SC | ★★☆☆☆ | 2/5 | |
| Ashley River Healthcare | 10.2 mi | Charleston, SC | ★★★★★ | 4/5 | |
| Presbyterian Communities of South Carolina-Summerv | 11.3 mi | Summerville, SC | ★★★★☆ | 4/5 | |
| Kempton of Charleston | 12.0 mi | Charleston, SC | ★★★★★ | 4/5 | |
| Oak Harbor Healthcare | 13.7 mi | Mt Pleasant, SC | ★★★☆☆ | 3/5 | |
| Sandpiper Post Acute | 13.9 mi | Mount Pleasant, SC | ★☆☆☆☆ | 1/5 | abuseSFF |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Berkeley, SC — 4 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Lake Moultrie Nursing Home — Saint Stephen, SC · overall 3/5
- Pruitthealth- Moncks Corner — Moncks Corner, SC · overall 2/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 425289.
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