Glens Falls Center for Rehabilitation and Nursing

Name: Glens Falls Center for Rehabilitation and Nursing
Address: 152 SHERMAN AVENUE, Glens Falls, NY, 12801, US
Telephone: 5187932575

152 Sherman Avenue, Glens Falls, NY 12801 · Warren County · 120 certified beds · avg 113 residents/day · certified since May 26, 1970

Part of chain: CENTERS HEALTH CARE (36 facilities, chain avg rating 2.2★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.73

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (15)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 18, 2023	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Dec 18, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 18, 2023	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Dec 18, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Dec 18, 2023	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Dec 18, 2023	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Nov 1, 2022	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 1, 2022	D · Potential for harm, one-off	The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out.
Nov 1, 2022	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Feb 24, 2020	E · Potential for harm, repeated	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Feb 24, 2020	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 24, 2020	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Feb 24, 2020	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Feb 24, 2020	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Feb 24, 2020	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 5).

Year	Citations	Worst severity that year
2020	6	E
2022	3	E
2023	6	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.73	3.58	3.95	top 36% in New York; bottom 48% in the U.S.
Registered Nurse hours	0.58	0.68	0.69	top 47% in New York; bottom 50% in the U.S.
Weekend total nurse staffing	2.85	3.13	3.50	bottom 42% in New York; bottom 23% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.25	0.48	0.48	bottom 26% in New York; bottom 21% in the U.S.
Total nursing staff turnover (%)	46.4	40.3	45.8	bottom 34% in New York; bottom 46% in the U.S.
RN turnover (%)	43.8	39.8	42.9	bottom 37% in New York; bottom 46% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.76, RN 0.59, weekend 2.88. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 2/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Rozenberg, Kenneth	Individual	5% or Greater Direct Ownership Interest	97%	09/01/2017
Goldman, Nathan	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2025
Hendrix, Heidi	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2025
Jafri, Mikram	Individual	Operational/Managerial Control	NOT APPLICABLE	01/10/2024
Jafri, Mikram	Individual	ADP of the SNF	NOT APPLICABLE	01/10/2024
Lantzitsky, Aharon	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2025
Rozenberg, Kenneth	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2025
Russel, Amy	Individual	Operational/Managerial Control	NOT APPLICABLE	09/08/2025
Russel, Amy	Individual	ADP of the SNF	NOT APPLICABLE	09/08/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"How do you coordinate and monitor care for residents who receive dialysis?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"Under what circumstances would you discharge or transfer a resident, and what notice and appeal rights would we have?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Warren Center for Rehabilitation and Nursing	3.4 mi	Queensbury, NY	★★☆☆☆	1/5
The Pines at Glens Falls Ctr for Nursing & Rehab	4.6 mi	Glens Falls, NY	★★☆☆☆	1/5
Fort Hudson Nursing Center INC	7.5 mi	Fort Edward, NY	★★☆☆☆	3/5
Washington Center for Rehab and Healthcare	13.2 mi	Argyle, NY	★★★☆☆	2/5	abuse
Wesley Health Care Center INC	15.9 mi	Saratoga Springs, NY	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Glens Falls →

Facility data as of CMS processing date 2026-08-01. CCN 335306.

The Care File

Visit checklist — Glens Falls Center for Rehabilitation and Nursing

152 Sherman Avenue, Glens Falls, NY 12801 · 5187932575

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "How do you coordinate and monitor care for residents who receive dialysis?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "Under what circumstances would you discharge or transfer a resident, and what notice and appeal rights would we have?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335306 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)