How to file a complaint about care →

1 fine totaling $16,448.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.36, RN 0.50, weekend 3.08.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.36 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Individual

All 8 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain The Grand Healthcare — 16 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• The Grand Rehabilitation and Nrsg at Guilderland — Altamont, NY · overall 1/5SFF
• The Grand Rehabilitation and Nrsg at River Valley — Poughkeepsie, NY · overall 2/5
• The Grand Rehabilitation and Nursing at Barnwell — Valatie, NY · overall 1/5SFF
• The Grand Rehabilitation and Nursing at Batavia — Batavia, NY · overall 2/5
• The Grand Rehabilitation and Nursing at Great Neck — Great Neck, NY · overall 1/5
• The Grand Rehabilitation and Nursing at Mohawk — Ilion, NY · overall 1/5
• The Grand Rehabilitation and Nursing at Pawling — Pawling, NY · overall 2/5
• The Grand Rehabilitation and Nursing at Queens — Whitesone, NY · overall 4/5

Listed by state, then facility name — not a ranking. Showing 8 of the 15 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
• "Can you show me how medications are stored and secured on the units, including controlled drugs?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "Can you show me the call buttons in the bathrooms and bathing areas, and tell me your average response time when one is pressed?"
• "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
• "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
• "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the New York midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 62% total nursing staff turnover here — who on the care team has been with you longest?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Chittenango →