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Upstate University Hosp at Community General T C U
4900 Broad Road, Syracuse, NY 13215 (opens Google Maps) · Onondaga County · (315) 492-5786· 20 certified beds · avg 17 residents/day · certified since Jul 24, 2014 · Medicare only — not Medicaid certified
Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →
5/5
Health inspection rating (on-site)
inspected Jul 25, 2025
0
Serious findings on record
$0
Fines, last 3 years
7.80
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 4 inspection findings. Open the full record below to read every finding.
The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. F-0835
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. F-0835
View all 4 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 25, 2025 | C · Potential for minimal harm, widespread | The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. · F-0835 |
| Mar 13, 2024 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Mar 13, 2024 | C · Potential for minimal harm, widespread | The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. · F-0835 |
| Dec 29, 2021 | D · Potential for more than minimal harm, isolated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (2 → 1).
All citationsSerious citations (G–L)
2021
All citations: 1
Serious citations (G–L): 0
2024
All citations: 2
Serious citations (G–L): 0
2025
All citations: 1
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 1 | 0 | D |
| 2024 | 2 | 0 | E |
| 2025 | 1 | 0 | C |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityNew York averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 7.80
New York average: 3.58
U.S. average: 3.95
Registered Nurse hours
This facility: 6.22
New York average: 0.68
U.S. average: 0.69
Weekend total nurse staffing
This facility: 7.64
New York average: 3.13
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 7.80 | 3.58 | 3.95 | top 1% in New York; top 1% in the U.S. |
| Registered Nurse hours | 6.22 | 0.68 | 0.69 | top 1% in New York; top 1% in the U.S. |
| Weekend total nurse staffing | 7.64 | 3.13 | 3.50 | top 1% in New York; top 1% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 6.31 | 0.48 | 0.48 | top 1% in New York; top 1% in the U.S. |
| Total nursing staff turnover (%) | 53.7 | 40.3 | 45.8 | bottom 19% in New York; bottom 28% in the U.S. |
| RN turnover (%) | 51.9 | 39.8 | 42.9 | bottom 23% in New York; bottom 32% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 8.21, RN 6.54, weekend 8.03.Comparing with Medicare Care Compare? Care Compare shows the raw figure (8.21 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Upstate University Hosp at Community General T C U. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Government - State
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Nys Office of Mental Health | Organization | 5% or Greater Direct Ownership Interest | 100% | 07/01/1966 |
| Corona, Robert | Individual | W-2 Managing Employee | NOT APPLICABLE | 12/27/2018 |
| Corona, Robert | Individual | Corporate Officer | NOT APPLICABLE | 12/27/2018 |
| Daoust, Nancy | Individual | W-2 Managing Employee | NOT APPLICABLE | 07/01/2014 |
| Daoust, Nancy | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2014 |
| Wright, Stuart | Individual | W-2 Managing Employee | NOT APPLICABLE | 05/05/2008 |
| Wright, Stuart | Individual | Corporate Officer | NOT APPLICABLE | 05/05/2008 |
All 7 owning or managing parties CMS has on file are shown — none excluded.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What were the findings behind this administration citation, and what has leadership changed since?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 54% total nursing staff turnover here — who on the care team has been with you longest?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 14 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Van Duyn Center for Rehabilitation and Nursing | 0.2 mi | Syracuse, NY | —/5 | abuseSFF | |
| Loretto Health and Rehabilitation Center | 1.9 mi | Syracuse, NY | ★☆☆☆☆ | 1/5 | |
| Central Park Rehabilitation and Nursing Center | 2.0 mi | Syracuse, NY | ★☆☆☆☆ | 1/5 | |
| Iroquois Nursing Home INC | 2.7 mi | Jamesville, NY | ★★★★☆ | 3/5 | |
| St Camillus Residential Health Care Facility | 2.7 mi | Syracuse, NY | ★★☆☆☆ | 2/5 | |
| Bishop Rehabilitation and Nursing Center | 3.8 mi | Syracuse, NY | ★☆☆☆☆ | 1/5 | SFF |
| Nottingham R H C F | 4.0 mi | Jamesville, NY | ★★★★★ | 5/5 | |
| Jewish Home of Central New York | 5.1 mi | Syracuse, NY | ★★☆☆☆ | 1/5 | |
| Elderwood at Liverpool | 8.0 mi | Liverpool, NY | ★★☆☆☆ | 3/5 | |
| Sunnyside Care Center | 9.7 mi | East Syracuse, NY | ★★☆☆☆ | 2/5 | |
| Onondaga Center for Rehabilitation and Nursing | 10.0 mi | Minoa, NY | ★☆☆☆☆ | 1/5 | SFF |
| The Cottages at Garden Grove, a Skilled Nrsg Comm | 12.8 mi | Cicero, NY | ★★☆☆☆ | 2/5 |
Facility data as of CMS processing date 2026-08-01. CCN 335870.