Upstate University Hosp at Community General T C U
4900 Broad Road, Syracuse, NY 13215 · Onondaga County · 20 certified beds · avg 17 residents/day · certified since Jul 24, 2014
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (4)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 25, 2025 | C · Minimal risk, facility-wide | The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. |
| Mar 13, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Mar 13, 2024 | C · Minimal risk, facility-wide | The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. |
| Dec 29, 2021 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (2 → 1).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 1 | 0 | D |
| 2024 | 2 | 0 | E |
| 2025 | 1 | 0 | C |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 7.80 | 3.58 | 3.95 | top 1% in New York; top 1% in the U.S. |
| Registered Nurse hours | 6.22 | 0.68 | 0.69 | top 1% in New York; top 1% in the U.S. |
| Weekend total nurse staffing | 7.64 | 3.13 | 3.50 | top 1% in New York; top 1% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 6.31 | 0.48 | 0.48 | top 1% in New York; top 1% in the U.S. |
| Total nursing staff turnover (%) | 53.7 | 40.3 | 45.8 | bottom 19% in New York; bottom 28% in the U.S. |
| RN turnover (%) | 51.9 | 39.8 | 42.9 | bottom 23% in New York; bottom 32% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 8.21, RN 6.54, weekend 8.03. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5
Who owns this facility
Government - State
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Nys Office of Mental Health | Organization | 5% or Greater Direct Ownership Interest | 100% | 07/01/1966 |
| Corona, Robert | Individual | W-2 Managing Employee | NOT APPLICABLE | 12/27/2018 |
| Corona, Robert | Individual | Corporate Officer | NOT APPLICABLE | 12/27/2018 |
| Daoust, Nancy | Individual | W-2 Managing Employee | NOT APPLICABLE | 07/01/2014 |
| Daoust, Nancy | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2014 |
| Wright, Stuart | Individual | W-2 Managing Employee | NOT APPLICABLE | 05/05/2008 |
| Wright, Stuart | Individual | Corporate Officer | NOT APPLICABLE | 05/05/2008 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What were the findings behind this administration citation, and what has leadership changed since?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Van Duyn Center for Rehabilitation and Nursing | 0.2 mi | Syracuse, NY | —/5 | abuseSFF | |
| Loretto Health and Rehabilitation Center | 1.9 mi | Syracuse, NY | ★☆☆☆☆ | 1/5 | |
| Central Park Rehabilitation and Nursing Center | 2.0 mi | Syracuse, NY | ★☆☆☆☆ | 1/5 | |
| Iroquois Nursing Home INC | 2.7 mi | Jamesville, NY | ★★★★☆ | 3/5 | |
| St Camillus Residential Health Care Facility | 2.7 mi | Syracuse, NY | ★★☆☆☆ | 2/5 | |
| Bishop Rehabilitation and Nursing Center | 3.8 mi | Syracuse, NY | ★☆☆☆☆ | 1/5 | SFF |
| Nottingham R H C F | 4.0 mi | Jamesville, NY | ★★★★★ | 5/5 | |
| Jewish Home of Central New York | 5.1 mi | Syracuse, NY | ★★☆☆☆ | 1/5 | |
| Elderwood at Liverpool | 8.0 mi | Liverpool, NY | ★★☆☆☆ | 3/5 | |
| Sunnyside Care Center | 9.7 mi | East Syracuse, NY | ★★☆☆☆ | 2/5 | |
| Onondaga Center for Rehabilitation and Nursing | 10.0 mi | Minoa, NY | ★☆☆☆☆ | 1/5 | SFF |
| The Cottages at Garden Grove, a Skilled Nrsg Comm | 12.8 mi | Cicero, NY | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 335870.