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The Good Shepherd Health and Rehabilitation Center
622 Center St, Ashland, OH 44805 (opens Google Maps) · Ashland County · (419) 289-3523· 125 certified beds · avg 113 residents/day · certified since Jan 1, 1967 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
4/5
Health inspection rating (on-site)
inspected Jul 18, 2024
1
Serious findings on record
most recent Nov 27, 2023
$0
Fines, last 3 years
3.91
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, isolated · Nov 27, 2023 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
▲ Actual harm, isolated · Nov 27, 2023 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Nov 24, 2023 (Past Non-Compliance)
Inspection findings in the public record
Showing the latest 3 of 27 inspection findings. Open the full record below to read every finding.
The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. F-0881
The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. F-0582
The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. F-0688
View all 27 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 18, 2024 | E · Potential for more than minimal harm, pattern | The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. · F-0881 |
| Jul 18, 2024 | D · Potential for more than minimal harm, isolated | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · F-0582 |
| Jul 18, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Jul 18, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Jul 18, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Jul 18, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care. · F-0791 |
| Jul 18, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Nov 27, 2023 | ▲ G · Actual harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Mar 3, 2022 | F · Potential for more than minimal harm, widespread | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Mar 3, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Mar 3, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679 |
| Mar 3, 2022 | D · Potential for more than minimal harm, isolated | The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. · F-0694 |
| Mar 3, 2022 | C · Potential for minimal harm, widespread | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732 |
| Mar 3, 2022 | B · Potential for minimal harm, pattern | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
| Apr 5, 2019 | E · Potential for more than minimal harm, pattern | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Apr 5, 2019 | E · Potential for more than minimal harm, pattern | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Apr 5, 2019 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Apr 5, 2019 | D · Potential for more than minimal harm, isolated | The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences. · F-0553 |
| Apr 5, 2019 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · F-0580 |
| Apr 5, 2019 | D · Potential for more than minimal harm, isolated | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
| Apr 5, 2019 | D · Potential for more than minimal harm, isolated | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · F-0625 |
| Apr 5, 2019 | D · Potential for more than minimal harm, isolated | When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care. · F-0661 |
| Apr 5, 2019 | D · Potential for more than minimal harm, isolated | The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have. · F-0676 |
| Apr 5, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Apr 5, 2019 | D · Potential for more than minimal harm, isolated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693 |
| Apr 5, 2019 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Apr 5, 2019 | D · Potential for more than minimal harm, isolated | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · F-0921 |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (6 → 7).
All citationsSerious citations (G–L)
2019
All citations: 13
Serious citations (G–L): 0
2022
All citations: 6
Serious citations (G–L): 0
2023
All citations: 1
Serious citations (G–L): 1
2024
All citations: 7
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 13 | 0 | E |
| 2022 | 6 | 0 | F |
| 2023 | 1 | 1 | G ▲ |
| 2024 | 7 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityOhio averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.91
Ohio average: 3.45
U.S. average: 3.95
Registered Nurse hours
This facility: 0.81
Ohio average: 0.60
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.13
Ohio average: 3.07
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.91 | 3.45 | 3.95 | top 18% in Ohio; top 43% in the U.S. |
| Registered Nurse hours | 0.81 | 0.60 | 0.69 | top 14% in Ohio; top 27% in the U.S. |
| Weekend total nurse staffing | 3.13 | 3.07 | 3.50 | top 35% in Ohio; bottom 38% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.59 | 0.42 | 0.48 | top 16% in Ohio; top 24% in the U.S. |
| Total nursing staff turnover (%) | 31.1 | 48.7 | 45.8 | top 10% in Ohio; top 16% in the U.S. |
| RN turnover (%) | 29.6 | 43.9 | 42.9 | top 27% in Ohio; top 29% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.73, RN 0.98, weekend 3.79.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.73 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for The Good Shepherd Health and Rehabilitation Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Lutheran Social Services of Central Ohio, INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 11/29/1999 |
| Abraham, Joseph | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/01/2006 |
| Abraham, Joseph | Individual | ADP of the SNF | NOT APPLICABLE | 06/01/2006 |
| Applegate, Alicia | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/09/2020 |
| Applegate, Alicia | Individual | ADP of the SNF | NOT APPLICABLE | 10/09/2020 |
| Bogner, Kristy | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/27/2020 |
| Bogner, Kristy | Individual | ADP of the SNF | NOT APPLICABLE | 03/27/2020 |
| Dubbe, Heather | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/25/2007 |
| Dubbe, Heather | Individual | ADP of the SNF | NOT APPLICABLE | 06/25/2007 |
| Dunn, Robert | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Enhance Therapies Holdings LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Fratianne, Julia | Individual | Corporate Officer | NOT APPLICABLE | 07/07/2025 |
| Fratianne, Julia | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/07/2025 |
| Fratianne, Julia | Individual | ADP of the SNF | NOT APPLICABLE | 07/07/2025 |
| Huntington | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Kendall, Earl | Individual | Corporate Director | NOT APPLICABLE | 02/01/2019 |
| Kerr, Ronald | Individual | Corporate Director | NOT APPLICABLE | 08/01/2022 |
| Kerr, Sarah | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2001 |
| Kerr, Sarah | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2001 |
| Lustig, Rachel | Individual | Corporate Officer | NOT APPLICABLE | 05/15/2023 |
Showing 20 of 57 parties CMS has on file for this facility; 37 are not displayed. The full list is in the CMS Ownership dataset.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Who oversees antibiotic use here, and how do you decide when an antibiotic is really needed?"
- "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
- "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "How do residents get dental care here — is there a dentist who visits, and how are appointments arranged?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 31% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 57 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 16 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Crystal Care Center of Ashland | 1.1 mi | Ashland, OH | ★☆☆☆☆ | 2/5 | |
| Brethren Care Village Health Care Center | 1.2 mi | Ashland, OH | ★★★★★ | 4/5 | |
| Kingston of Ashland | 1.9 mi | Ashland, OH | ★★★☆☆ | 2/5 | |
| Arbors at Mifflin | 9.1 mi | Mansfield, OH | ★★★☆☆ | 3/5 | |
| Oak Grove Manor | 9.1 mi | Mansfield, OH | ★☆☆☆☆ | 1/5 | |
| Country Pointe | 11.3 mi | Wooster, OH | ★★★★★ | 5/5 | |
| Jag Healthcare Mansfield | 13.3 mi | Mansfield, OH | ★☆☆☆☆ | 1/5 | |
| Winchester Terrace | 13.6 mi | Mansfield, OH | ★★☆☆☆ | 2/5 | |
| Crystal Care Center of Mansfie | 14.0 mi | Mansfield, OH | ★★★☆☆ | 4/5 | |
| Liberty Nursing Center of Mansfield | 14.1 mi | Mansfield, OH | ★★☆☆☆ | 2/5 | |
| Laurels of New London the | 16.1 mi | New London, OH | ★★★★★ | 5/5 | |
| Shelby Pointe | 17.7 mi | Shelby, OH | ★★★★★ | 4/5 |
Facility data as of CMS processing date 2026-08-01. CCN 365093.
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