Shelby Pointe

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.06, RN 0.25, weekend 3.52.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.06 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

All 14 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Jag Healthcare — 9 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Union City Care Center — Union City, OH · overall 5/5
• Burbank Parke Care Center — Burbank, OH · overall 4/5
• Country Pointe — Wooster, OH · overall 5/5
• Harding Pointe — Marion, OH · overall 3/5
• Jag Healthcare Mansfield — Mansfield, OH · overall 1/5
• Marion Pointe — Marion, OH · overall 3/5
• Orrville Pointe — Orrville, OH · overall 2/5
• Scioto Pointe — Columbus, OH · overall 2/5

Listed by state, then facility name — not a ranking.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
• "Who oversees antibiotic use here, and how do you decide when an antibiotic is really needed?"
• "How do you ensure privacy for residents in shared rooms during dressing and personal care?"
• "Where do you post the contact information for the state agency and the ombudsman, in case we ever need to file a complaint?"
• "How do you decide you have enough staff and resources for your resident population, including nights and weekends?"
• "Who completes resident assessments here, and how do you check them for accuracy?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 46% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 14 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Richland, OH — 10 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Country Meadow Rehabilitation and Nursing Center — Bellville, OH · overall 2/5
• Lexington Court Care Center — Lexington, OH · overall 4/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Shelby →