Crystal Care Center of Mansfie

Name: Crystal Care Center of Mansfie
Address: 1159 WYANDOTTE AVE, Mansfield, OH, 44906, US
Telephone: 4197472666

1159 Wyandotte Ave, Mansfield, OH 44906 · Richland County · 74 certified beds · avg 63 residents/day · certified since Dec 30, 1993

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.97

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · May 16, 2019 · F-0689

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jun 14, 2019 (Deficient, Provider has date of correction)

All citations in the current public record (14)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 30, 2026	F · Potential for harm, facility-wide	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint
Aug 28, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Aug 28, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Aug 28, 2024	D · Potential for harm, one-off	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
May 6, 2022	E · Potential for harm, repeated	The facility did not properly protect the personal money residents deposited with it for safekeeping.
May 6, 2022	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
May 6, 2022	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
May 6, 2022	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
May 6, 2022	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
May 6, 2022	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
May 6, 2022	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
May 6, 2022	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
May 16, 2019	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
May 16, 2019	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (8 → 3).

Year	Citations	Serious (G–L)	Worst severity that year
2019	2	1	G ▲
2022	8	0	E
2024	3	0	D
2026	1	0	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.97	3.45	3.95	bottom 23% in Ohio; bottom 13% in the U.S.
Registered Nurse hours	0.34	0.60	0.69	bottom 10% in Ohio; bottom 14% in the U.S.
Weekend total nurse staffing	2.45	3.07	3.50	bottom 10% in Ohio; bottom 8% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.26	0.42	0.48	bottom 21% in Ohio; bottom 24% in the U.S.
Total nursing staff turnover (%)	36.5	48.7	45.8	top 19% in Ohio; top 28% in the U.S.
RN turnover (%)	66.7	43.9	42.9	bottom 18% in Ohio; bottom 15% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.31, RN 0.38, weekend 2.74. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

For profit - Partnership

Owner / manager	Type	Role	Stake	Since
Police, Kyann	Individual	5% or Greater Direct Ownership Interest	5%	05/15/2012
Smith, Jennifer	Individual	5% or Greater Direct Ownership Interest	5%	01/01/1993
Smith, Susan	Individual	5% or Greater Direct Ownership Interest	85%	05/09/2012
Ward, Mindy	Individual	5% or Greater Direct Ownership Interest	5%	01/01/1993
Blanton, Lorie	Individual	Operational/Managerial Control	NOT APPLICABLE	07/15/1988
Blanton, Lorie	Individual	ADP of the SNF	NOT APPLICABLE	07/15/1988
Brent, Jerry	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2016
Brent, Jerry	Individual	ADP of the SNF	NOT APPLICABLE	11/01/2016
Brooks, Beth	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2024
Brooks, Beth	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2024
Gibson, Tanya	Individual	Operational/Managerial Control	NOT APPLICABLE	06/03/2003
Gibson, Tanya	Individual	ADP of the SNF	NOT APPLICABLE	06/03/2003
Gollihue, Justine	Individual	Operational/Managerial Control	NOT APPLICABLE	12/18/2019
Gollihue, Justine	Individual	ADP of the SNF	NOT APPLICABLE	12/18/2019
Granson, Angela	Individual	Operational/Managerial Control	NOT APPLICABLE	10/05/2016
Granson, Angela	Individual	ADP of the SNF	NOT APPLICABLE	10/05/2016
Hefner, Aimee	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2024
Hefner, Aimee	Individual	ADP of the SNF	NOT APPLICABLE	05/01/2024
Katchmark, Shayne	Individual	Operational/Managerial Control	NOT APPLICABLE	11/16/2018
Katchmark, Shayne	Individual	ADP of the SNF	NOT APPLICABLE	11/16/2018

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What alternatives do you try before using bed rails, and how do you involve families in that decision?"
"How is residents' personal money protected and tracked, and how can families review the account statements?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Jag Healthcare Mansfield	2.3 mi	Mansfield, OH	★☆☆☆☆	1/5
Liberty Nursing Center of Mansfield	3.1 mi	Mansfield, OH	★★☆☆☆	2/5
Winchester Terrace	3.8 mi	Mansfield, OH	★★☆☆☆	2/5
Arbors at Mifflin	5.4 mi	Mansfield, OH	★★★☆☆	3/5
Oak Grove Manor	5.4 mi	Mansfield, OH	★☆☆☆☆	1/5
Lexington Court Care Center	7.6 mi	Lexington, OH	★★★★☆	3/5
Shelby Pointe	8.0 mi	Shelby, OH	★★★★★	4/5
Crestwood Care Center	9.4 mi	Shelby, OH	★★☆☆☆	1/5
Crestline Rehabilitation and Nursing Center	9.6 mi	Crestline, OH	★★☆☆☆	2/5
Country Meadow Rehabilitation and Nursing Center	11.2 mi	Bellville, OH	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Mansfield →

Facility data as of CMS processing date 2026-08-01. CCN 365945.

The Care File

Visit checklist — Crystal Care Center of Mansfie

1159 Wyandotte Ave, Mansfield, OH 44906 · 4197472666

Health inspection rating 4/5 · CMS overall 3/5· Fines (3y): $0

Most serious findings on record:

▲ May 16, 2019 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
☐ "How is residents' personal money protected and tracked, and how can families review the account statements?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 365945 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)