Idaho ›Boise

Sunterra Springs Riverview

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3550 West Americana Terrace, Boise, ID 83706 (opens Google Maps) · Ada County · (208) 615-4940· 30 certified beds · avg 28 residents/day · certified since Oct 21, 2013 · Medicare only — not Medicaid certified

Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →

Part of chain: SUNTERRA SPRINGS (4 facilities, chain avg rating 3.8★)

3/5
Health inspection rating (on-site)
inspected Jan 9, 2026
1
Serious findings on record
most recent Feb 23, 2024
$8,021
Fines, last 3 years
3.70
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, isolated · Feb 23, 2024 · F-0760 · triggered by a complaint

The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.

Why it matters: A serious medication error can cause real harm, hospitalization, or worse.

Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Jan 6, 2024 (Past Non-Compliance)

Inspection findings in the public record

Showing the latest 3 of 20 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · from a complaint F-0554

  2. D · Potential for more than minimal harm, isolated

    The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint F-0580

  3. D · Potential for more than minimal harm, isolated

    The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint F-0602

View all 20 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Jan 9, 2026D · Potential for more than minimal harm, isolatedThe facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · from a complaint · F-0554
Jan 9, 2026D · Potential for more than minimal harm, isolatedThe facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint · F-0580
Jan 9, 2026D · Potential for more than minimal harm, isolatedThe facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint · F-0602
Jan 9, 2026D · Potential for more than minimal harm, isolatedThe facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · from a complaint · F-0628
Jan 9, 2026D · Potential for more than minimal harm, isolatedThe facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint · F-0657
Jan 9, 2026D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684
Jan 9, 2026D · Potential for more than minimal harm, isolatedThe facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint · F-0726
Jan 9, 2026D · Potential for more than minimal harm, isolatedThe facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · from a complaint · F-0756
Jan 9, 2026D · Potential for more than minimal harm, isolatedThe facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · from a complaint · F-0757
Jan 9, 2026D · Potential for more than minimal harm, isolatedThe facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760
Jan 9, 2026D · Potential for more than minimal harm, isolatedThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint · F-0761
Jan 24, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584
Jan 24, 2025D · Potential for more than minimal harm, isolatedThe facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756
Jan 24, 2025D · Potential for more than minimal harm, isolatedThe facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842
Feb 23, 2024▲ J · Immediate jeopardy, isolatedThe facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760
Feb 23, 2024D · Potential for more than minimal harm, isolatedThe facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · from a complaint · F-0578
Feb 23, 2024D · Potential for more than minimal harm, isolatedThe facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · from a complaint · F-0655
Feb 23, 2024D · Potential for more than minimal harm, isolatedThe facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · from a complaint · F-0758
Feb 23, 2024D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880
Feb 23, 2024D · Potential for more than minimal harm, isolatedThe facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · from a complaint · F-0883

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 11).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2024
All citations: 6
Serious citations (G–L): 1
2025
All citations: 3
Serious citations (G–L): 0
2026
All citations: 11
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202461J ▲
202530D
2026110D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

1 fine totaling $8,021.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

DateTypeAmount / length
Feb 23, 2024Fine$8,021

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityIdaho averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.70
Idaho average: 4.03
U.S. average: 3.95
Registered Nurse hours
This facility: 0.66
Idaho average: 0.87
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.40
Idaho average: 3.48
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityIdaho avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)3.704.033.95bottom 49% in Idaho; bottom 47% in the U.S.
Registered Nurse hours0.660.870.69bottom 39% in Idaho; top 41% in the U.S.
Weekend total nurse staffing3.403.483.50top 34% in Idaho; top 47% in the U.S.
Weekend RN hours (not acuity-adjusted)0.760.560.48top 17% in Idaho; top 13% in the U.S.
Total nursing staff turnover (%)57.550.345.8bottom 23% in Idaho; bottom 20% in the U.S.
RN turnover (%)40.041.042.9top 47% in Idaho; top 46% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.46, RN 0.79, weekend 4.10.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.46 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Sunterra Springs Riverview. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

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Before you compare prices

  • Request the room type, effective date and itemized daily rate in writing.
  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

Owner / managerTypeRoleStakeSince
Ball Ventures LLCOrganizationIndirect Ownership InterestNOT APPLICABLE04/01/2025
Ball, AllenIndividualIndirect Ownership InterestNOT APPLICABLE04/01/2025
Ball, ConnieIndividualIndirect Ownership InterestNOT APPLICABLE04/01/2025
Bangerte, NathanIndividualIndirect Ownership InterestNOT APPLICABLE04/01/2025
Bangerter, DeeIndividualIndirect Ownership InterestNOT APPLICABLE04/01/2025
Bangerter, EdwardIndividualIndirect Ownership InterestNOT APPLICABLE03/28/2025
Bangerter, JohnathanIndividualIndirect Ownership InterestNOT APPLICABLE03/28/2025
Bangerter, LamarIndividualIndirect Ownership InterestNOT APPLICABLE04/01/2025
BV Operations LLC.OrganizationIndirect Ownership InterestNOT APPLICABLE04/01/2025
BV Pac Holdings LLCOrganizationIndirect Ownership InterestNOT APPLICABLE04/01/2025
DLB Legacy LLCOrganizationIndirect Ownership InterestNOT APPLICABLE04/01/2025
RMC Enterprises LLCOrganizationDirect Ownership InterestNOT APPLICABLE04/01/2025
Rmce Operations LLCOrganizationIndirect Ownership InterestNOT APPLICABLE03/15/2026
Shrader, RichardIndividualIndirect Ownership InterestNOT APPLICABLE04/01/2025
Bangerte, NathanIndividualManaging Control - Governing BodyNOT APPLICABLE04/01/2025
Bangerter, EdwardIndividualManaging Control - Governing BodyNOT APPLICABLE04/01/2025
Bangerter, JohnathanIndividualManaging Control - Governing BodyNOT APPLICABLE04/01/2025
BV Pac Holdings LLCOrganizationADP of the SNFNOT APPLICABLE04/01/2025
Cavarretta, ChristopherIndividualOperational/Managerial ControlNOT APPLICABLE01/31/2024
Cavarretta, ChristopherIndividualADP of the SNFNOT APPLICABLE01/31/2024

Showing 20 of 33 parties CMS has on file for this facility; 13 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Sunterra Springs — 4 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "What systems do you use to prevent medication errors, and what happens when one occurs?"
  • "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
  • "If my family member falls or their condition changes, exactly when and how will I be notified?"
  • "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
  • "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
  • "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
  • "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
  • "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 58% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 33 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 18 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Idaho State Veterans Home - Boise1.5 miBoise, ID★★☆☆☆1/5
Life Care Center of Boise1.5 miBoise, ID★★★★★4/5
Shaw Mountain of Cascadia2.0 miBoise, ID★★★☆☆2/5
Skyline Transitional Care Center2.0 miBoise, ID★★★★☆4/5
Cascadia of Boise2.0 miBoise, ID★☆☆☆☆2/5
Timber Springs Transitional Care2.5 miBoise, ID★☆☆☆☆1/5abuseSFF
Arbor Valley of Cascadia3.3 miBoise, ID★★★☆☆3/5
Life Care Center of Treasure Valley4.0 miBoise, ID★★★★☆3/5
Terraces of Boise, the6.0 miBoise, ID★★☆☆☆1/5abuse
Aspen Transitional Rehabilitation6.9 miMeridian, ID★★★☆☆2/5abuse
Meridian Meadows Transitional Care7.1 miMeridian, ID★☆☆☆☆1/5abuse
Creekside Transitional Care and Rehabilitation9.5 miMeridian, ID★★★★☆3/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Ada, ID — 14 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Boise →

Facility data as of CMS processing date 2026-08-01. CCN 135139.

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