St Ann's Home
2161 Leonard NW, Grand Rapids, MI 49504 · Kent County · 55 certified beds · avg 48 residents/day · certified since Dec 22, 2008
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (14)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 23, 2026 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Jan 23, 2026 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Jan 23, 2026 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Nov 22, 2024 | D · Potential for harm, one-off | The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from. |
| Nov 22, 2024 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Nov 22, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jan 11, 2024 | E · Potential for harm, repeated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Jan 11, 2024 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Jan 11, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Jan 11, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Jan 11, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Jan 11, 2024 | D · Potential for harm, one-off | The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience. |
| Jan 11, 2024 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Jan 11, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (3 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 11 | 0 | E |
| 2026 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Michigan avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.85 | 4.32 | 3.95 | top 8% in Michigan; top 5% in the U.S. |
| Registered Nurse hours | 0.90 | 0.84 | 0.69 | top 33% in Michigan; top 20% in the U.S. |
| Weekend total nurse staffing | 5.06 | 3.79 | 3.50 | top 10% in Michigan; top 6% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.60 | 0.49 | 0.48 | top 26% in Michigan; top 23% in the U.S. |
| Total nursing staff turnover (%) | 49.2 | 44.1 | 45.8 | bottom 33% in Michigan; bottom 39% in the U.S. |
| RN turnover (%) | 44.4 | 39.2 | 42.9 | bottom 40% in Michigan; bottom 45% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.82, RN 0.74, weekend 4.17. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5
Who owns this facility
Non profit - Church related
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Carmelite Sisters of the Divine Heart of Jesus | Organization | 5% or Greater Direct Ownership Interest | 100% | 12/16/1966 |
| Auger, Ann | Individual | Trustee of the SNF | NOT APPLICABLE | 03/16/2025 |
| Auger, Ann | Individual | ADP of the SNF | NOT APPLICABLE | 03/16/2025 |
| Charles Schwab & Co INC | Organization | ADP of the SNF | NOT APPLICABLE | 09/10/2019 |
| Cheikh, Anne | Individual | Managing Control - Governing Body | NOT APPLICABLE | 03/16/2025 |
| Cheikh, Anne | Individual | ADP of the SNF | NOT APPLICABLE | 03/16/2025 |
| Cliftonlarsonallen LLP | Organization | ADP of the SNF | NOT APPLICABLE | 07/16/2025 |
| CLM Enterprises INC. | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2020 |
| Freimark, Shelley | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2025 |
| Freimark, Shelley | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2025 |
| Fryling, Kimberly | Individual | Corporate Director | NOT APPLICABLE | 03/18/2024 |
| Hall, Jennifer | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/20/2023 |
| Hall, Jennifer | Individual | ADP of the SNF | NOT APPLICABLE | 11/20/2023 |
| Hilke, Dorothy | Individual | Managing Control - Governing Body | NOT APPLICABLE | 03/01/1980 |
| Hilke, Dorothy | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/1980 |
| Macatawa Bank Corporation | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2020 |
| Prince, Dana | Individual | Corporate Director | NOT APPLICABLE | 02/20/2017 |
| Prince, Dana | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/20/2021 |
| Prince, Dana | Individual | ADP of the SNF | NOT APPLICABLE | 02/20/2017 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How do you learn about each resident's background and history, and how does that shape their care?"
- "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
- "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Edison Christian Health Center | 0.4 mi | Grand Rapids, MI | ★★★★★ | 4/5 | |
| Covenant Village of the Great Lakes | 1.1 mi | Grand Rapids, MI | ★★★★☆ | 4/5 | |
| Valley View Care Center | 1.6 mi | Grand Rapids, MI | ★☆☆☆☆ | 1/5 | abuse |
| Mary Free Bed Sub-Acute Rehabilitation | 3.4 mi | Grand Rapids, MI | ★★★★☆ | 4/5 | |
| Michigan Veteran Homes at Grand Rapids | 3.5 mi | Grand Rapids, MI | ★★★★★ | 5/5 | |
| Corewell Health Grand Rapids Hospitals Rehabilitat | 4.1 mi | Grand Rapids, MI | ★★★★★ | 5/5 | |
| Optalis Health & Rehabilitation at Leonard | 4.7 mi | Grand Rapids, MI | ★★★☆☆ | 3/5 | |
| Medilodge of Grand Rapids | 5.1 mi | Grand Rapids, MI | ★☆☆☆☆ | 1/5 | |
| Clark Retirement Community | 5.3 mi | Grand Rapids, MI | ★★☆☆☆ | 2/5 | |
| Harbor Post Acute Center | 5.9 mi | Wyoming, MI | ★★★☆☆ | 2/5 | |
| Corewell Health Rehabilitation & Nursing Center - | 6.0 mi | Grand Rapids, MI | ★★★★★ | 5/5 | |
| Mission Point Nursing & Physical Rehabilitation Ce | 6.2 mi | Grandville, MI | ★☆☆☆☆ | 1/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 235643.