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Michigan Veteran Homes at Grand Rapids
2950 Monroe NE, Grand Rapids, MI 49505 (opens Google Maps) · Kent County · (616) 345-6107· 128 certified beds · avg 123 residents/day · certified since Nov 26, 2021 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
5/5
Health inspection rating (on-site)
inspected Apr 30, 2025
0
Serious findings on record
$0
Fines, last 3 years
9.22
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 5 inspection findings. Open the full record below to read every finding.
The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. F-0842
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. F-0689
View all 5 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 30, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| Apr 30, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Apr 4, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Oct 19, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Feb 8, 2023 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 2).
All citationsSerious citations (G–L)
2023
All citations: 2
Serious citations (G–L): 0
2024
All citations: 1
Serious citations (G–L): 0
2025
All citations: 2
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 2 | 0 | F |
| 2024 | 1 | 0 | D |
| 2025 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityMichigan averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 9.22
Michigan average: 4.32
U.S. average: 3.95
Registered Nurse hours
This facility: 1.33
Michigan average: 0.84
U.S. average: 0.69
Weekend total nurse staffing
This facility: 8.09
Michigan average: 3.79
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Michigan avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 9.22 | 4.32 | 3.95 | top 1% in Michigan; top 1% in the U.S. |
| Registered Nurse hours | 1.33 | 0.84 | 0.69 | top 11% in Michigan; top 7% in the U.S. |
| Weekend total nurse staffing | 8.09 | 3.79 | 3.50 | top 1% in Michigan; top 1% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.59 | 0.49 | 0.48 | top 27% in Michigan; top 24% in the U.S. |
| Total nursing staff turnover (%) | 44.9 | 44.1 | 45.8 | bottom 49% in Michigan; top 50% in the U.S. |
| RN turnover (%) | 24.1 | 39.2 | 42.9 | top 22% in Michigan; top 20% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 7.21, RN 1.04, weekend 6.33.Comparing with Medicare Care Compare? Care Compare shows the raw figure (7.21 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: —/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Michigan Veteran Homes at Grand Rapids. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Government - State
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Age Management of West Michigan PC | Organization | Operational/Managerial Control | NOT APPLICABLE | 08/01/2017 |
| Age Management of West Michigan PC | Organization | ADP of the SNF | NOT APPLICABLE | 11/05/2025 |
| Bhatnagar, Piyush | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2017 |
| Bhatnagar, Piyush | Individual | ADP of the SNF | NOT APPLICABLE | 08/01/2017 |
| Bobrowski, Erica | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/14/2021 |
| Bobrowski, Erica | Individual | ADP of the SNF | NOT APPLICABLE | 11/14/2021 |
| Huhn, Jacqueline | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2016 |
| Huhn, Jacqueline | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2016 |
| Macdonald, Carly | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/07/2021 |
| Macdonald, Carly | Individual | ADP of the SNF | NOT APPLICABLE | 09/07/2021 |
| Rolston, Steven | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/15/2016 |
| Rolston, Steven | Individual | ADP of the SNF | NOT APPLICABLE | 02/15/2016 |
| State of Michigan Office of Financial Management | Organization | Operational/Managerial Control | NOT APPLICABLE | 05/17/2021 |
| State of Michigan Office of Financial Management | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2000 |
| Velie, Melissa | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/02/2019 |
| Velie, Melissa | Individual | ADP of the SNF | NOT APPLICABLE | 01/02/2019 |
| Wheeler, Niquette | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/17/2019 |
| Wheeler, Niquette | Individual | ADP of the SNF | NOT APPLICABLE | 11/17/2019 |
| Zerbe, Anne | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/25/2019 |
| Zerbe, Anne | Individual | ADP of the SNF | NOT APPLICABLE | 09/25/2019 |
All 20 owning or managing parties CMS has on file are shown — none excluded.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you keep residents' medical records accurate, complete, and secure?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 45% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 20 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 30 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Corewell Health Grand Rapids Hospitals Rehabilitat | 2.7 mi | Grand Rapids, MI | ★★★★★ | 5/5 | |
| Optalis Health & Rehabilitation at Leonard | 2.8 mi | Grand Rapids, MI | ★★★☆☆ | 3/5 | |
| Medilodge of Grand Rapids | 3.1 mi | Grand Rapids, MI | ★☆☆☆☆ | 1/5 | |
| Edison Christian Health Center | 3.4 mi | Grand Rapids, MI | ★★★★★ | 4/5 | |
| St Ann's Home | 3.5 mi | Grand Rapids, MI | ★★★★★ | 5/5 | |
| Mary Free Bed Sub-Acute Rehabilitation | 3.6 mi | Grand Rapids, MI | ★★★★☆ | 4/5 | |
| Corewell Health Rehabilitation & Nursing Center - | 4.0 mi | Grand Rapids, MI | ★★★★★ | 5/5 | |
| Valley View Care Center | 4.2 mi | Grand Rapids, MI | ★☆☆☆☆ | 1/5 | abuse |
| The Oaks at Belmont | 4.2 mi | Belmont, MI | ★★★★★ | 4/5 | |
| Covenant Village of the Great Lakes | 4.5 mi | Grand Rapids, MI | ★★★★☆ | 4/5 | |
| Clark Retirement Community | 5.0 mi | Grand Rapids, MI | ★★☆☆☆ | 2/5 | |
| Porter Hills Health Center | 5.7 mi | Grand Rapids, MI | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Kent, MI — 27 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Mission Point Nursing & Physical Rehabilitation Ce — Grandville, MI · overall 1/5
- Mission Point Nursing & Physical Rehabilitation Ce — Cedar Springs, MI · overall 4/5
- Mission Point Nursing & Physical Rehabilitation Ce — Grand Rapids, MI · overall 2/5
- Optalis Health & Rehabilitation at Kent-Crossing — Grand Rapids, MI · overall 1/5
- Optalis Health & Rehabilitation of Wyoming — Wyoming, MI · overall 1/5
- Optalis Health and Rehabilitation of Grand Rapids — Grand Rapids, MI · overall 1/5abuseSFF
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 235729.