Springfield Suites Rehab and Nursing
3089 Old Jacksonville Road, Springfield, IL 62704 · Sangamon County · 75 certified beds · avg 69 residents/day · certified since May 17, 2013
Part of chain: STERN CONSULTANTS (22 facilities, chain avg rating 2.5★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Mar 25, 2025 · F-0697 · triggered by a complaint
The facility did not provide safe and appropriate pain management for a resident who needed it.
Why it matters: Untreated pain causes needless suffering and can lead to depression, poor sleep, and declining health.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Mar 30, 2025 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Nov 25, 2024 · F-0550
The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Why it matters: Being treated without dignity harms a resident's self-worth, mental health, and overall quality of life.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Dec 3, 2024 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Nov 25, 2024 · F-0697
The facility did not provide safe and appropriate pain management for a resident who needed it.
Why it matters: Untreated pain causes needless suffering and can lead to depression, poor sleep, and declining health.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Nov 26, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (28)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 3, 2025 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Dec 3, 2025 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Dec 3, 2025 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
| Nov 19, 2025 | F · Potential for harm, facility-wide | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint |
| Mar 25, 2025 | ▲ G · Actual harm, one-off | The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint |
| Dec 6, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Nov 25, 2024 | ▲ G · Actual harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Nov 25, 2024 | ▲ G · Actual harm, one-off | The facility did not provide safe and appropriate pain management for a resident who needed it. |
| Nov 25, 2024 | F · Potential for harm, facility-wide | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Nov 25, 2024 | F · Potential for harm, facility-wide | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Nov 25, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Nov 25, 2024 | F · Potential for harm, facility-wide | The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. |
| Nov 25, 2024 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Nov 25, 2024 | F · Potential for harm, facility-wide | The facility did not designate a qualified infection preventionist — a trained person responsible for running the infection prevention and control program. |
| Nov 25, 2024 | E · Potential for harm, repeated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Nov 25, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Nov 25, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Nov 25, 2024 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
| Nov 25, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Nov 25, 2024 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Nov 25, 2024 | D · Potential for harm, one-off | The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. |
| Nov 25, 2024 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Dec 14, 2023 | F · Potential for harm, facility-wide | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Dec 14, 2023 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Dec 14, 2023 | E · Potential for harm, repeated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Dec 14, 2023 | E · Potential for harm, repeated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Dec 14, 2023 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Oct 25, 2023 | D · Potential for harm, one-off | The facility did not properly prepare residents for a safe transfer or discharge. Before a resident leaves, the facility must get them ready and make sure the move is safe and orderly. · from a complaint |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (16 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 6 | 0 | F |
| 2024 | 17 | 2 | G ▲ |
| 2025 | 5 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
0 fines totaling $0, plus 1 Medicare payment denial period.
| Date | Type | Amount / length |
|---|---|---|
| Nov 25, 2024 | Payment Denial | 1 days from Dec 18, 2024 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Illinois avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.70 | 2.99 | 3.95 | top 20% in Illinois; bottom 47% in the U.S. |
| Registered Nurse hours | 0.56 | 0.63 | 0.69 | top 42% in Illinois; bottom 46% in the U.S. |
| Weekend total nurse staffing | 3.01 | 2.67 | 3.50 | top 24% in Illinois; bottom 31% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.56 | 0.56 | 0.48 | top 36% in Illinois; top 27% in the U.S. |
| Total nursing staff turnover (%) | 57.1 | 44.5 | 45.8 | bottom 19% in Illinois; bottom 21% in the U.S. |
| RN turnover (%) | 42.9 | 41.8 | 42.9 | bottom 47% in Illinois; bottom 49% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.94, RN 0.74, weekend 4.02. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 3/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Com Family Trust | Organization | 5% or Greater Indirect Ownership Interest | 12% | 12/01/2024 |
| Etn Family Holdings LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 12/01/2024 |
| Millman, Chaim | Individual | Indirect Ownership Interest | NOT APPLICABLE | 12/01/2024 |
| Newhouse, Eric | Individual | Indirect Ownership Interest | NOT APPLICABLE | 12/01/2024 |
| Stern, Bezalel | Individual | Direct Ownership Interest | NOT APPLICABLE | 12/01/2024 |
| The Estate of Peter Schorr | Organization | Direct Ownership Interest | NOT APPLICABLE | 12/01/2024 |
| Com Family Trust | Organization | ADP of the SNF | NOT APPLICABLE | 12/01/2024 |
| Cook, Windy | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/01/2024 |
| E Newhouse Family Trust | Organization | ADP of the SNF | NOT APPLICABLE | 12/01/2024 |
| Erblich, Avraham | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/01/2024 |
| Erblich, Avraham | Individual | ADP of the SNF | NOT APPLICABLE | 12/01/2024 |
| Etn Family Holdings LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/01/2024 |
| Etn Family Holdings LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/01/2024 |
| Friedman, Benjamin | Individual | Corporate Officer | NOT APPLICABLE | 12/01/2024 |
| Friedman, Benjamin | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/01/2024 |
| Friedman, Benjamin | Individual | ADP of the SNF | NOT APPLICABLE | 12/01/2024 |
| Millman, Chaim | Individual | Managing Control - Governing Body | NOT APPLICABLE | 12/01/2024 |
| Millman, Chaim | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/01/2024 |
| Millman, Chaim | Individual | Trustee of the SNF | NOT APPLICABLE | 12/01/2024 |
| Millman, Chaim | Individual | ADP of the SNF | NOT APPLICABLE | 12/01/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
- "Could I join residents for a meal to see the food quality and temperature for myself?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Where do you post your daily staffing numbers, and can I see today's?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Arc at Sangamon Valley | 1.0 mi | Springfield, IL | ★☆☆☆☆ | 1/5 | |
| Concordia Village Care Center | 1.4 mi | Springfield, IL | ★★★★★ | 4/5 | |
| Regency Care | 1.6 mi | Springfield, IL | ★☆☆☆☆ | 2/5 | |
| Arcadia Care on the Hill | 3.1 mi | Springfield, IL | ★☆☆☆☆ | 1/5 | |
| Avenues at Springfield | 4.5 mi | Springfield, IL | ★★☆☆☆ | 3/5 | |
| Villa Health Care East | 9.6 mi | Sherman, IL | ★☆☆☆☆ | 2/5 | |
| Arcadia Care Auburn | 13.3 mi | Auburn, IL | ★☆☆☆☆ | 3/5 | |
| Sunny Acres Nursing Home | 15.2 mi | Petersburg, IL | ★☆☆☆☆ | 1/5 | abuse |
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Facility data as of CMS processing date 2026-08-01. CCN 146160.