Arcadia Care on the Hill

How to file a complaint about care →

4 fines totaling $229,143, plus 1 Medicare payment denial period.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.80, RN 0.17, weekend 2.61.Comparing with Medicare Care Compare? Care Compare shows the raw figure (2.80 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Showing 20 of 33 parties CMS has on file for this facility; 13 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Arcadia Care — 25 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Arcadia Care Peoria Heights — Peoria Heights, IL · overall —/5abuseSFF
• Arcadia Care Rock Island — Rock Island, IL · overall 1/5
• Arcadia Care Toulon — Toulon, IL · overall 1/5abuseSFF
• Arcadia Care Watseka — Watseka, IL · overall —/5abuseSFF
• Avenues at Royal Oak — Kewanee, IL · overall 1/5abuse
• Arc at Cincinnati — Cincinnati, OH · overall 1/5SFF
• Arc at Trotwood LLC — Dayton, OH · overall 1/5
• Edith Lane of Cincinnati — Cincinnati, OH · overall 2/5

Listed by state, then facility name — not a ranking. Showing 8 of the 24 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
• "What systems do you use to prevent medication errors, and what happens when one occurs?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
• "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
• "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
• "Can you show me how medications are stored and secured on the units, including controlled drugs?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Illinois midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 29% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 33 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Springfield →