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Part of chain: LIBERTY SENIOR LIVING (37 facilities, chain avg rating 2.8★)
4/5
Health inspection rating (on-site)
inspected Apr 9, 2026
2
Serious findings on record
most recent Jul 1, 2024
$8,512
Fines, last 3 years
3.45
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, isolated · Jul 1, 2024 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jun 3, 2024 (Past Non-Compliance)
▲ Actual harm, isolated · Jul 1, 2024 · F-0726 · triggered by a complaint
The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Why it matters: Undertrained caregivers are more likely to miss warning signs and make care mistakes.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jul 2, 2024 (Deficient, Provider has date of correction)
Inspection findings in the public record
Showing the latest 3 of 6 inspection findings. Open the full record below to read every finding.
D · Potential for more than minimal harm, isolated
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaintF-0684
D · Potential for more than minimal harm, isolated
The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. F-0695
D · Potential for more than minimal harm, isolated
The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. F-0842
View all 6 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
Date
Severity
What the facility was cited for
Jan 24, 2025
D · Potential for more than minimal harm, isolated
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684
Jan 24, 2025
D · Potential for more than minimal harm, isolated
The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Jan 24, 2025
D · Potential for more than minimal harm, isolated
The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842
Jul 1, 2024
▲ G · Actual harm, isolated
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689
Jul 1, 2024
▲ G · Actual harm, isolated
The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint · F-0726
Jan 4, 2024
D · Potential for more than minimal harm, isolated
The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint · F-0677
Inspection trend by year
Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2024
All citations:
3
Serious citations (G–L):
2
2025
All citations:
3
Serious citations (G–L):
0
All bars start at zero. Exact values and supporting details remain below.
Year
Citations
Serious (G–L)
Worst severity that year
2024
3
2
G ▲
2025
3
0
D
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.
Date
Type
Amount / length
Jul 1, 2024
Fine
$4,256
Jul 1, 2024
Fine
$4,256
Nurse staffing (from payroll records, adjusted for how much care residents need)
Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityNorth Carolina averageU.S. average
Total nurse staffing (hours per resident per day)
This facility:
3.45
North Carolina average:
4.01
U.S. average:
3.95
Registered Nurse hours
This facility:
0.20
North Carolina average:
0.64
U.S. average:
0.69
Weekend total nurse staffing
This facility:
3.19
North Carolina average:
3.56
U.S. average:
3.50
All bars start at zero. Exact values and supporting details remain below.
Measure
This facility
North Carolina avg
U.S. avg
Where it stands
Total nurse staffing (hours per resident per day)
3.45
4.01
3.95
bottom 33% in North Carolina; bottom 34% in the U.S.
Registered Nurse hours
0.20
0.64
0.69
bottom 2% in North Carolina; bottom 2% in the U.S.
Weekend total nurse staffing
3.19
3.56
3.50
bottom 45% in North Carolina; bottom 41% in the U.S.
Weekend RN hours (not acuity-adjusted)
0.10
0.41
0.48
bottom 2% in North Carolina; bottom 1% in the U.S.
Total nursing staff turnover (%)
63.4
49.0
45.8
bottom 17% in North Carolina; bottom 12% in the U.S.
RN turnover (%)
66.7
45.7
42.9
bottom 21% in North Carolina; bottom 15% in the U.S.
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.34, RN 0.19, weekend 3.09.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.34 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
No verified facility-specific private-pay price is available in our data for Southwood Nursing and Retirement. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Liberty Healthcare Services of Southwood Nursing Center, LLC
Organization
5% or Greater Direct Ownership Interest
—
09/01/1998
Long Term Care Management Services LLC
Organization
5% or Greater Direct Ownership Interest
100%
03/10/2011
Baxley, Taylor
Individual
ADP of the SNF
NOT APPLICABLE
12/03/2025
Calcutt, Joseph
Individual
Corporate Officer
NOT APPLICABLE
06/25/2025
Calcutt, Joseph
Individual
ADP of the SNF
NOT APPLICABLE
06/25/2025
Liberty Healthcare Management INC
Organization
ADP of the SNF
NOT APPLICABLE
06/25/2025
Liberty Healthcare Properties of Southwood LLC
Organization
ADP of the SNF
NOT APPLICABLE
06/25/2025
Liberty Long Term Care LLC
Organization
ADP of the SNF
NOT APPLICABLE
12/03/2025
Liberty Real Properties, LLC
Organization
ADP of the SNF
NOT APPLICABLE
06/25/2025
Long Term Care Management Services LLC
Organization
ADP of the SNF
NOT APPLICABLE
06/25/2025
McNeill, John
Individual
Corporate Director
NOT APPLICABLE
01/11/2006
McNeill, Robert
Individual
Trustee of the SNF
NOT APPLICABLE
06/25/2025
McNeill, Ronald
Individual
Corporate Officer
NOT APPLICABLE
06/25/2025
McNeill, Ronald
Individual
ADP of the SNF
NOT APPLICABLE
06/25/2025
Miller, Robert
Individual
Corporate Director
NOT APPLICABLE
09/01/2024
Miller, Robert
Individual
ADP of the SNF
NOT APPLICABLE
06/25/2025
Oliver, Anna
Individual
Trustee of the SNF
NOT APPLICABLE
06/25/2025
Purvis, Jenny
Individual
Trustee of the SNF
NOT APPLICABLE
06/25/2025
Ronald B. and Cynthia J. McNeill 2013 Irrevocable Trust
Organization
Trustee of the SNF
NOT APPLICABLE
06/24/2025
Wilson, Jeffrey
Individual
Corporate Officer
NOT APPLICABLE
06/25/2025
Showing 20 of 23 parties CMS has on file for this facility; 3 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Liberty Senior Living — 37 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Health inspection rating 4/5 · CMS overall 3/5· Fines (3y): $8,512
Most serious findings on record:
▲ Jul 1, 2024 (F-0689, Actual harm, isolated): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
▲ Jul 1, 2024 (F-0726, Actual harm, isolated): The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Questions for the administrator:
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "Your weekend nurse staffing is reported below the North Carolina midpoint — how does the weekend schedule differ from a weekday?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 63% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "The ownership record on file lists 23 owning or managing parties — who makes the decisions about staffing levels?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"
While you're there, notice:
☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)
Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 345472 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)