Vcu Health Children's Services at Brook Road
2924 Brook Rd, Richmond, VA 23220 · Richmond City County · 47 certified beds · avg 34 residents/day · certified since Jul 13, 1999
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (5)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 20, 2023 | E · Potential for harm, repeated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Apr 20, 2023 | E · Potential for harm, repeated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
| Apr 20, 2023 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Apr 20, 2023 | D · Potential for harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| Apr 20, 2023 | C · Minimal risk, facility-wide | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 5 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Virginia avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.33 | 3.67 | 3.95 | top 20% in Virginia; top 28% in the U.S. |
| Registered Nurse hours | 2.27 | 0.66 | 0.69 | top 2% in Virginia; top 1% in the U.S. |
| Weekend total nurse staffing | 4.05 | 3.21 | 3.50 | top 16% in Virginia; top 21% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 3.90 | 0.46 | 0.48 | top 1% in Virginia; top 1% in the U.S. |
| Total nursing staff turnover (%) | 26.4 | 48.1 | 45.8 | top 8% in Virginia; top 9% in the U.S. |
| RN turnover (%) | 36.6 | 48.2 | 42.9 | top 29% in Virginia; top 41% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 9.41, RN 4.93, weekend 8.81. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Ownership Data Not Available |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
- "Where do you post your daily staffing numbers, and can I see today's?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Rosedale Health & Rehabilitation | 1.5 mi | Richmond, VA | ★☆☆☆☆ | 1/5 | |
| Westminster-Canterbury of Richmond | 1.9 mi | Richmond, VA | ★★★★★ | 4/5 | |
| The Virginia Home | 2.4 mi | Richmond, VA | ★★★☆☆ | 2/5 | abuse |
| Glenburnie Rehab & Nursing Center | 3.3 mi | Richmond, VA | ★★☆☆☆ | 1/5 | |
| Lakeside Health & Rehabilitation | 3.4 mi | Richmond, VA | ★★☆☆☆ | 1/5 | |
| Forest Hill Health & Rehabilitation | 3.9 mi | Richmond, VA | ★☆☆☆☆ | 1/5 | |
| Southampton Rehabilitation and Healthcare Center | 5.0 mi | Richmond, VA | ★★☆☆☆ | 2/5 | |
| Westport Rehabilitation and Nursing Center | 5.3 mi | Richmond, VA | ★☆☆☆☆ | 1/5 | |
| Parham Health Care & Rehab Center | 5.3 mi | Richmond, VA | ★☆☆☆☆ | 1/5 | abuseSFF |
| Sitter and Barfoot Veterans Care Center | 5.4 mi | Richmond, VA | ★★★★★ | 3/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 49A022.