Wisconsin ›Oconomowoc

Shorehaven HLTH & Rehab Ctr

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1305 W Wisconsin Ave, Oconomowoc, WI 53066 (opens Google Maps) · Waukesha County · (262) 567-8341· 88 certified beds · avg 73 residents/day · certified since Feb 1, 1995 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

4/5
Health inspection rating (on-site)
inspected Jun 11, 2025
2
Serious findings on record
most recent Jun 25, 2024
$0
Fines, last 3 years
5.55
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, isolated · Jun 25, 2024 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Aug 9, 2024 (Deficient, Provider has date of correction)

▲ Actual harm, isolated · Nov 14, 2022 · F-0686

The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.

Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Jan 31, 2023 (Deficient, Provider has date of correction)

Inspection findings in the public record

Showing the latest 3 of 10 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint F-0609

  2. D · Potential for more than minimal harm, isolated

    The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint F-0610

  3. F · Potential for more than minimal harm, widespread

    The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812

View all 10 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Mar 5, 2026D · Potential for more than minimal harm, isolatedThe facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609
Mar 5, 2026D · Potential for more than minimal harm, isolatedThe facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610
Jun 11, 2025F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Jun 11, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · F-0628
Jun 11, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Jun 25, 2024▲ G · Actual harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689
Feb 22, 2024E · Potential for more than minimal harm, patternThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Nov 14, 2022▲ G · Actual harm, isolatedThe facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686
Nov 14, 2022D · Potential for more than minimal harm, isolatedThe facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. · F-0644
Nov 14, 2022D · Potential for more than minimal harm, isolatedThe facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (1 → 3).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2022
All citations: 3
Serious citations (G–L): 1
2024
All citations: 2
Serious citations (G–L): 1
2025
All citations: 3
Serious citations (G–L): 0
2026
All citations: 2
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202231G ▲
202421G ▲
202530F
202620D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

0 fines totaling $0, plus 1 Medicare payment denial period.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

DateTypeAmount / length
Jun 25, 2024Payment Denial13 days from Jul 27, 2024

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityWisconsin averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 5.55
Wisconsin average: 4.29
U.S. average: 3.95
Registered Nurse hours
This facility: 1.36
Wisconsin average: 1.01
U.S. average: 0.69
Weekend total nurse staffing
This facility: 5.00
Wisconsin average: 3.84
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityWisconsin avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)5.554.293.95top 12% in Wisconsin; top 7% in the U.S.
Registered Nurse hours1.361.010.69top 15% in Wisconsin; top 6% in the U.S.
Weekend total nurse staffing5.003.843.50top 11% in Wisconsin; top 6% in the U.S.
Weekend RN hours (not acuity-adjusted)0.830.680.48top 24% in Wisconsin; top 10% in the U.S.
Total nursing staff turnover (%)38.846.945.8top 29% in Wisconsin; top 33% in the U.S.
RN turnover (%)13.639.742.9top 10% in Wisconsin; top 7% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.41, RN 1.33, weekend 4.87.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.41 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Shorehaven HLTH & Rehab Ctr. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

  • Request the room type, effective date and itemized daily rate in writing.
  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / managerTypeRoleStakeSince
Bergin, ScottIndividualW-2 Managing EmployeeNOT APPLICABLE06/10/2024
Bergin, ScottIndividualCorporate OfficerNOT APPLICABLE06/10/2024
Boray, JohathanIndividualCorporate DirectorNOT APPLICABLE10/20/2022
Boyer-Ruan, BethIndividualCorporate DirectorNOT APPLICABLE10/19/2023
Buscemi, AlfonsoIndividualCorporate DirectorNOT APPLICABLE10/17/2024
Cooper, WilliamIndividualOperational/Managerial ControlNOT APPLICABLE11/27/2024
Cooper, WilliamIndividualADP of the SNFNOT APPLICABLE12/05/2024
Dahlke, DaleIndividualOperational/Managerial ControlNOT APPLICABLE01/08/2018
Holland, PhilipIndividualCorporate OfficerNOT APPLICABLE10/21/2021
Karls, EmilyIndividualOperational/Managerial ControlNOT APPLICABLE11/26/2024
Karls, EmilyIndividualADP of the SNFNOT APPLICABLE12/05/2024
Lammers, JoelIndividualCorporate DirectorNOT APPLICABLE10/24/2021
Lentz, WilliamIndividualCorporate DirectorNOT APPLICABLE10/21/2021
Mayer, RogerIndividualCorporate DirectorNOT APPLICABLE10/20/2022
Miller, MaryIndividualCorporate DirectorNOT APPLICABLE10/21/2021
O'Malley, MaryIndividualCorporate DirectorNOT APPLICABLE10/24/2019
Polinske, BryanIndividualOperational/Managerial ControlNOT APPLICABLE06/30/2018
Ratzel, Mary LeeIndividualCorporate DirectorNOT APPLICABLE04/01/2015
Sokop, MaryIndividualCorporate DirectorNOT APPLICABLE10/24/2018

All 19 owning or managing parties CMS has on file are shown — none excluded.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
  • "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
  • "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
  • "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
  • "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
  • "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
  • "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
  • "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 39% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 19 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 14 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Lake Country Health Services4.7 miOconomowoc, WI★★☆☆☆2/5
Masonic Center for Health & Rehab INC.7.3 miDousman, WI★★★★★5/5
Watertown Health Care Center10.6 miWatertown, WI★☆☆☆☆1/5SFF
Marquardt Memorial Manor11.0 miWatertown, WI★★☆☆☆2/5
Lindengrove Waukesha14.5 miWaukesha, WI★☆☆☆☆1/5
Avina of Pewaukee14.6 miWaukesha, WI★☆☆☆☆1/5
Complete Care at Kensington15.7 miWaukesha, WI★☆☆☆☆2/5
Aria of Waukesha16.8 miWaukesha, WI★☆☆☆☆2/5
Alden Estates of Countryside, INC17.7 miJefferson, WI★☆☆☆☆1/5
Complete Care at Care Age18.4 miBrookfield, WI★☆☆☆☆1/5
Franciscan Woods18.8 miBrookfield, WI★☆☆☆☆1/5
Lindengrove Mukwonago18.8 miMukwonago, WI★★☆☆☆3/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Waukesha, WI — 17 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Oconomowoc →

Facility data as of CMS processing date 2026-08-01. CCN 525560.

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