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Congregational Home, INC.
13900 W Burleigh Rd, Brookfield, WI 53005 (opens Google Maps) · Waukesha County · (262) 781-0550· 66 certified beds · avg 60 residents/day · certified since Jan 1, 2010 · Medicare only — not Medicaid certified
Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →
3/5
Health inspection rating (on-site)
inspected Jul 31, 2025
1
Serious findings on record
most recent May 1, 2024
$0
Fines, last 3 years
6.55
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, isolated · May 1, 2024 · F-0686
The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
▲ Actual harm, isolated · May 1, 2024 · F-0686
The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: May 2, 2024 (Deficient, Provider has date of correction)
Inspection findings in the public record
Showing the latest 3 of 21 inspection findings. Open the full record below to read every finding.
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. F-0636
The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. F-0640
View all 21 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 31, 2025 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jul 31, 2025 | E · Potential for more than minimal harm, pattern | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. · F-0636 |
| Jul 31, 2025 | E · Potential for more than minimal harm, pattern | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. · F-0640 |
| Jul 31, 2025 | D · Potential for more than minimal harm, isolated | The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. · F-0638 |
| Jul 31, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Feb 5, 2025 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Feb 5, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · from a complaint · F-0688 |
| Feb 5, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| May 1, 2024 | ▲ G · Actual harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| May 1, 2024 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| May 1, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| May 1, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| May 1, 2024 | D · Potential for more than minimal harm, isolated | The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. · F-0700 |
| May 1, 2024 | D · Potential for more than minimal harm, isolated | The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life. · F-0849 |
| Mar 29, 2023 | F · Potential for more than minimal harm, widespread | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Mar 29, 2023 | E · Potential for more than minimal harm, pattern | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Mar 29, 2023 | E · Potential for more than minimal harm, pattern | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Mar 29, 2023 | E · Potential for more than minimal harm, pattern | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Mar 29, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Mar 29, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Mar 29, 2023 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (6 → 5).
All citationsSerious citations (G–L)
2023
All citations: 7
Serious citations (G–L): 0
2024
All citations: 6
Serious citations (G–L): 1
2025
All citations: 8
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 7 | 0 | F |
| 2024 | 6 | 1 | G ▲ |
| 2025 | 8 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityWisconsin averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 6.55
Wisconsin average: 4.29
U.S. average: 3.95
Registered Nurse hours
This facility: 1.22
Wisconsin average: 1.01
U.S. average: 0.69
Weekend total nurse staffing
This facility: 6.05
Wisconsin average: 3.84
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Wisconsin avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 6.55 | 4.29 | 3.95 | top 3% in Wisconsin; top 2% in the U.S. |
| Registered Nurse hours | 1.22 | 1.01 | 0.69 | top 25% in Wisconsin; top 9% in the U.S. |
| Weekend total nurse staffing | 6.05 | 3.84 | 3.50 | top 3% in Wisconsin; top 2% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.73 | 0.68 | 0.48 | top 37% in Wisconsin; top 15% in the U.S. |
| Total nursing staff turnover (%) | 46.4 | 46.9 | 45.8 | bottom 49% in Wisconsin; bottom 46% in the U.S. |
| RN turnover (%) | 26.7 | 39.7 | 42.9 | top 30% in Wisconsin; top 24% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 6.36, RN 1.18, weekend 5.87.Comparing with Medicare Care Compare? Care Compare shows the raw figure (6.36 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Congregational Home, INC.. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Church related
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Baird Trust Company | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/24/2023 |
| Baird Trust Company | Organization | ADP of the SNF | NOT APPLICABLE | 11/20/2025 |
| Berg, Tina | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/19/2018 |
| Berg, Tina | Individual | ADP of the SNF | NOT APPLICABLE | 02/19/2018 |
| Boyd, Mahlon | Individual | Managing Control - Governing Body | NOT APPLICABLE | 11/01/2023 |
| Boyd, Mahlon | Individual | Corporate Director | NOT APPLICABLE | 11/01/2023 |
| Collis, Harry | Individual | Managing Control - Governing Body | NOT APPLICABLE | 11/01/2021 |
| Collis, Harry | Individual | Corporate Director | NOT APPLICABLE | 11/01/2021 |
| Crawford, Carrie | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/18/2023 |
| Crawford, Carrie | Individual | ADP of the SNF | NOT APPLICABLE | 08/18/2023 |
| Cummings, William | Individual | Managing Control - Governing Body | NOT APPLICABLE | 11/01/2020 |
| Cummings, William | Individual | Corporate Director | NOT APPLICABLE | 11/01/2020 |
| Ford, Felicia | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/24/2023 |
| Ford, Felicia | Individual | ADP of the SNF | NOT APPLICABLE | 04/24/2023 |
| Greenfield Rehabilitation Agency, INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/01/2019 |
| Griffith, John | Individual | Managing Control - Governing Body | NOT APPLICABLE | 11/01/2020 |
| Griffith, John | Individual | Corporate Director | NOT APPLICABLE | 11/01/2020 |
| Guszkowski, Eugene | Individual | Managing Control - Governing Body | NOT APPLICABLE | 11/01/2020 |
| Guszkowski, Eugene | Individual | Corporate Director | NOT APPLICABLE | 11/01/2020 |
| Harmon, Keith | Individual | Managing Control - Governing Body | NOT APPLICABLE | 11/01/2023 |
Showing 20 of 60 parties CMS has on file for this facility; 40 are not displayed. The full list is in the CMS Ownership dataset.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How soon after admission is a full assessment completed, and how are the findings shared with the family?"
- "How do you make sure resident assessments are completed and submitted to the state on time?"
- "How do you track that every resident's quarterly assessment happens on time?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 46% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 60 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 51 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| St. Anne's Salvatorian Campus | 3.0 mi | Milwaukee, WI | ★☆☆☆☆ | 1/5 | |
| Luther Manor | 3.4 mi | Milwaukee, WI | ★☆☆☆☆ | 1/5 | |
| St Camillus Health Center | 3.4 mi | Wauwatosa, WI | ★★☆☆☆ | 1/5 | |
| Franciscan Woods | 3.7 mi | Brookfield, WI | ★☆☆☆☆ | 1/5 | |
| Aria of Brookfield | 3.8 mi | Brookfield, WI | ★☆☆☆☆ | 1/5 | abuse |
| Lutheran Home | 4.1 mi | Wauwatosa, WI | ★★★★☆ | 3/5 | |
| Complete Care at Care Age | 4.3 mi | Brookfield, WI | ★☆☆☆☆ | 1/5 | |
| Resolve at West Allis Respiratory and Rehab | 5.1 mi | West Allis, WI | ★☆☆☆☆ | 1/5 | |
| Menomonee Falls Health Services | 5.1 mi | Menomonee Falls, WI | ★★☆☆☆ | 2/5 | |
| Lindengrove Menomonee Falls | 5.1 mi | Menomonee Falls, WI | ★☆☆☆☆ | 1/5 | |
| Lindengrove New Berlin | 5.9 mi | New Berlin, WI | ★☆☆☆☆ | 1/5 | |
| Maplewood Center | 6.7 mi | West Allis, WI | ★☆☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Waukesha, WI — 17 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Lake Country Health Services — Oconomowoc, WI · overall 2/5
- Lindengrove Mukwonago — Mukwonago, WI · overall 2/5
- Lindengrove Waukesha — Waukesha, WI · overall 1/5
- Masonic Center for Health & Rehab INC. — Dousman, WI · overall 5/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 525700.