Masonic Center for Health & Rehab INC.
410 N Main St, Dousman, WI 53118 · Waukesha County · 50 certified beds · avg 47 residents/day · certified since Jul 1, 1995
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (3)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 29, 2026 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint |
| Jun 4, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jun 4, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2025 | 2 | 0 | F |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Wisconsin avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.56 | 4.29 | 3.95 | top 11% in Wisconsin; top 7% in the U.S. |
| Registered Nurse hours | 1.16 | 1.01 | 0.69 | top 29% in Wisconsin; top 10% in the U.S. |
| Weekend total nurse staffing | 5.01 | 3.84 | 3.50 | top 10% in Wisconsin; top 6% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.67 | 0.68 | 0.48 | top 42% in Wisconsin; top 18% in the U.S. |
| Total nursing staff turnover (%) | 25.4 | 46.9 | 45.8 | top 6% in Wisconsin; top 8% in the U.S. |
| RN turnover (%) | 15.4 | 39.7 | 42.9 | top 12% in Wisconsin; top 9% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.03, RN 1.05, weekend 4.54. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 1/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Wisconsin Masonic Home, INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 08/08/1984 |
| Chapman, Carly | Individual | W-2 Managing Employee | NOT APPLICABLE | 10/12/2022 |
| Chapman, Carly | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/12/2022 |
| Freuck, Jean | Individual | W-2 Managing Employee | NOT APPLICABLE | 05/21/2012 |
| Freuck, Jean | Individual | Corporate Director | NOT APPLICABLE | 05/21/2012 |
| Freuck, Jean | Individual | Corporate Officer | NOT APPLICABLE | 05/21/2012 |
| Freuck, Jean | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/21/2012 |
| Gervais, Lisa | Individual | Contracted Managing Employee | NOT APPLICABLE | 12/28/2022 |
| McLeer, James | Individual | Corporate Director | NOT APPLICABLE | 07/01/2019 |
| Strautman, Mark | Individual | W-2 Managing Employee | NOT APPLICABLE | 09/17/2011 |
| Strautman, Mark | Individual | Corporate Director | NOT APPLICABLE | 09/17/2011 |
| Strautman, Mark | Individual | Corporate Officer | NOT APPLICABLE | 09/17/2011 |
| Strautman, Mark | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/17/2011 |
| Vandenberg, Josh | Individual | W-2 Managing Employee | NOT APPLICABLE | 12/09/2022 |
| Vandenberg, Josh | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/09/2022 |
| Wisconsin Masonic Home, INC | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 03/10/2021 |
| Wisconsin Masonic Home, INC | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 06/07/2013 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Lake Country Health Services | 2.8 mi | Oconomowoc, WI | ★★☆☆☆ | 2/5 | |
| Shorehaven HLTH & Rehab Ctr | 7.3 mi | Oconomowoc, WI | ★★★★★ | 4/5 | |
| Lindengrove Waukesha | 10.3 mi | Waukesha, WI | ★☆☆☆☆ | 1/5 | |
| Avina of Pewaukee | 10.3 mi | Waukesha, WI | ★☆☆☆☆ | 1/5 | |
| Complete Care at Kensington | 11.0 mi | Waukesha, WI | ★☆☆☆☆ | 2/5 | |
| Lindengrove Mukwonago | 11.6 mi | Mukwonago, WI | ★★☆☆☆ | 3/5 | |
| Aria of Waukesha | 13.0 mi | Waukesha, WI | ★☆☆☆☆ | 2/5 | |
| Complete Care at Care Age | 15.6 mi | Brookfield, WI | ★☆☆☆☆ | 1/5 | |
| East Troy Manor | 16.0 mi | East Troy, WI | ★★☆☆☆ | 2/5 | |
| Franciscan Woods | 16.2 mi | Brookfield, WI | ★☆☆☆☆ | 1/5 | |
| Aria of Brookfield | 16.8 mi | Brookfield, WI | ★☆☆☆☆ | 1/5 | abuse |
| Watertown Health Care Center | 16.9 mi | Watertown, WI | ★☆☆☆☆ | 1/5 | SFF |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 525572.