Lindengrove Mukwonago

Name: Lindengrove Mukwonago
Address: 837 E VETERANS WAY, Mukwonago, WI, 53149, US
Telephone: 2623636830

837 E Veterans Way, Mukwonago, WI 53149 · Waukesha County · 47 certified beds · avg 41 residents/day · certified since Oct 15, 1998

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.97

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (25)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 10, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 10, 2025	E · Potential for harm, repeated	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay).
Dec 10, 2025	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Dec 10, 2025	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Dec 10, 2025	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Dec 10, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Dec 10, 2025	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Dec 10, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Dec 10, 2025	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
May 14, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
May 14, 2025	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Mar 20, 2025	D · Potential for harm, one-off	The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences. · from a complaint
Mar 20, 2025	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Mar 20, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Dec 2, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint
Jul 24, 2024	D · Potential for harm, one-off	The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.
Jul 24, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jul 24, 2024	D · Potential for harm, one-off	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Jul 24, 2024	D · Potential for harm, one-off	The facility did not bring in qualified outside professionals to provide a required service when it didn't have a qualified professional on staff.
Oct 26, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Oct 26, 2023	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Apr 5, 2023	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Apr 5, 2023	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Apr 5, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Apr 5, 2023	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (4 → 9).

Year	Citations	Worst severity that year
2023	6	D
2024	5	F
2025	14	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

0 fines totaling $0, plus 1 Medicare payment denial period.

Date	Type	Amount / length
Jul 24, 2024	Payment Denial	15 days from Oct 24, 2024

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Wisconsin avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.97	4.29	3.95	bottom 45% in Wisconsin; top 41% in the U.S.
Registered Nurse hours	1.20	1.01	0.69	top 26% in Wisconsin; top 10% in the U.S.
Weekend total nurse staffing	3.78	3.84	3.50	top 44% in Wisconsin; top 30% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.98	0.68	0.48	top 14% in Wisconsin; top 6% in the U.S.
Total nursing staff turnover (%)	49.3	46.9	45.8	bottom 43% in Wisconsin; bottom 39% in the U.S.
RN turnover (%)	21.4	39.7	42.9	top 20% in Wisconsin; top 16% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.15, RN 1.25, weekend 3.95. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: 2/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Marquardt Village INC	Organization	5% or Greater Indirect Ownership Interest	100%	03/07/2023
Dettman, Scott	Individual	Corporate Director	NOT APPLICABLE	03/07/2023
Fischer, Todd	Individual	Managing Control - Governing Body	NOT APPLICABLE	03/07/2023
Fischer, Todd	Individual	Corporate Director	NOT APPLICABLE	03/07/2023
Heroux, Steven	Individual	Corporate Director	NOT APPLICABLE	08/01/2024
Illuminus INC	Organization	Operational/Managerial Control	NOT APPLICABLE	03/20/2023
Illuminus INC	Organization	ADP of the SNF	NOT APPLICABLE	07/11/2025
Kim, Steven	Individual	Operational/Managerial Control	NOT APPLICABLE	04/10/2017
Kim, Steven	Individual	ADP of the SNF	NOT APPLICABLE	04/10/2017
Kohlhoff, Kevin	Individual	Corporate Director	NOT APPLICABLE	03/07/2023
Konkol, Dennis	Individual	Corporate Director	NOT APPLICABLE	10/01/2024
Marks, Julie	Individual	Corporate Director	NOT APPLICABLE	08/18/2025
Marks, Julie	Individual	Corporate Officer	NOT APPLICABLE	06/05/2025
Marks, Julie	Individual	Operational/Managerial Control	NOT APPLICABLE	06/05/2025
Marks, Julie	Individual	ADP of the SNF	NOT APPLICABLE	06/05/2025
Mauthe, Matthew	Individual	Corporate Officer	NOT APPLICABLE	03/20/2023
Mauthe, Matthew	Individual	Operational/Managerial Control	NOT APPLICABLE	03/20/2023
Mauthe, Matthew	Individual	ADP of the SNF	NOT APPLICABLE	03/20/2023
Meidenbauer, Robert	Individual	Corporate Director	NOT APPLICABLE	03/07/2023
Van Der Linden, Katie	Individual	Corporate Director	NOT APPLICABLE	03/07/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
East Troy Manor	4.3 mi	East Troy, WI	★★☆☆☆	2/5
Masonic Center for Health & Rehab INC.	11.6 mi	Dousman, WI	★★★★★	5/5
Lakeland Health Care Ctr	13.0 mi	Elkhorn, WI	★★★☆☆	2/5	abuse
Holton Manor	13.2 mi	Elkhorn, WI	★★☆☆☆	2/5
Complete Care at Kensington	13.6 mi	Waukesha, WI	★☆☆☆☆	2/5
Avina of Pewaukee	14.0 mi	Waukesha, WI	★☆☆☆☆	1/5
Lindengrove Waukesha	14.1 mi	Waukesha, WI	★☆☆☆☆	1/5
Lake Country Health Services	14.4 mi	Oconomowoc, WI	★★☆☆☆	2/5
Burlington Health and Rehabilitation Center	15.0 mi	Burlington, WI	★☆☆☆☆	1/5
Tudor Oaks Health Center	15.9 mi	Muskego, WI	★★☆☆☆	2/5
Muskego Health and Rehabilitation Center	15.9 mi	Muskego, WI	★★☆☆☆	2/5
Aria of Waukesha	16.0 mi	Waukesha, WI	★☆☆☆☆	2/5

Compare this facility with the 3 closest →

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Facility data as of CMS processing date 2026-08-01. CCN 525645.

The Care File

Visit checklist — Lindengrove Mukwonago

837 E Veterans Way, Mukwonago, WI 53149 · 2623636830

Health inspection rating 3/5 · CMS overall 2/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 525645 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)