How to file a complaint about care →
No fines or payment denials in the published 3-year window.
1858 N Prospect Ave, Milwaukee, WI 53202 (opens Google Maps) · Milwaukee County · (414) 272-2022· 27 certified beds · avg 22 residents/day · certified since Jul 1, 1994 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Actual harm, isolated · Feb 21, 2023 · F-0686
The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Apr 17, 2023 (Deficient, Provider has date of correction)
Showing the latest 3 of 14 inspection findings. Open the full record below to read every finding.
The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint F-0610
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 1, 2026 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610 |
| Jun 3, 2025 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jun 3, 2025 | F · Potential for more than minimal harm, widespread | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jun 3, 2025 | F · Potential for more than minimal harm, widespread | The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. · F-0908 |
| Jun 3, 2025 | D · Potential for more than minimal harm, isolated | The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. · F-0605 |
| Jun 3, 2025 | D · Potential for more than minimal harm, isolated | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. · F-0645 |
| Jun 3, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. · F-0881 |
| Apr 24, 2024 | F · Potential for more than minimal harm, widespread | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Feb 21, 2023 | ▲ G · Actual harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Feb 21, 2023 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Feb 21, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Feb 21, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Feb 21, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757 |
| Feb 21, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
Citations from standard inspections increased between the last two inspection cycles (1 → 6).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 6 | 1 | G ▲ |
| 2024 | 1 | 0 | F |
| 2025 | 6 | 0 | F |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Wisconsin avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.94 | 4.29 | 3.95 | top 6% in Wisconsin; top 4% in the U.S. |
| Registered Nurse hours | 1.64 | 1.01 | 0.69 | top 8% in Wisconsin; top 3% in the U.S. |
| Weekend total nurse staffing | 5.50 | 3.84 | 3.50 | top 5% in Wisconsin; top 3% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.10 | 0.68 | 0.48 | top 9% in Wisconsin; top 5% in the U.S. |
| Total nursing staff turnover (%) | 38.7 | 46.9 | 45.8 | top 28% in Wisconsin; top 33% in the U.S. |
| RN turnover (%) | 14.3 | 39.7 | 42.9 | top 10% in Wisconsin; top 7% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.25, RN 1.45, weekend 4.86.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.25 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 4/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Saint Johns on the Lake. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Church related
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Saint John's Communities, INC. | Organization | Direct Ownership Interest | NOT APPLICABLE | 07/01/1994 |
| Anderson, Cassandra | Individual | ADP of the SNF | NOT APPLICABLE | 03/14/2022 |
| Anderson, Renee | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2011 |
| Anderson, Renee | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2011 |
| Armbruster, Kathy | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2016 |
| Arndt, Betty | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2022 |
| Beal, Polly | Individual | ADP of the SNF | NOT APPLICABLE | 05/02/2014 |
| Beckley Milner, Diane | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2018 |
| Behavioral Solutions INC | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2024 |
| Brighton Hospice Wisconsin LLC | Organization | ADP of the SNF | NOT APPLICABLE | 08/07/2023 |
| Burke, Erin | Individual | ADP of the SNF | NOT APPLICABLE | 11/04/2019 |
| Butler, Helene | Individual | ADP of the SNF | NOT APPLICABLE | 05/24/1999 |
| Coburn, Matthew | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2021 |
| Community Foot and Ankle Clinic INC | Organization | ADP of the SNF | NOT APPLICABLE | 02/26/2019 |
| Coppernoll, Lee | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2018 |
| Davis Clinical Consulting | Organization | ADP of the SNF | NOT APPLICABLE | 12/30/2024 |
| Dietitians on Demand Corporate Solutions, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/31/2022 |
| Eager, David | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2023 |
| Exum-Pryor, Lakeshia | Individual | ADP of the SNF | NOT APPLICABLE | 07/23/2018 |
| Fry, William | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2024 |
Showing 20 of 52 parties CMS has on file for this facility; 32 are not displayed. The full list is in the CMS Ownership dataset.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Edenbrook Lakeside | 0.3 mi | Milwaukee, WI | ★☆☆☆☆ | 1/5 | |
| Jewish Home and Care Center | 0.5 mi | Milwaukee, WI | ★☆☆☆☆ | 1/5 | SFF |
| Milwaukee Catholic Home | 0.7 mi | Milwaukee, WI | ★★★★☆ | 5/5 | |
| Eastcastle PL Bradford Ter Conv Ctr | 0.9 mi | Milwaukee, WI | ★★★★★ | 3/5 | |
| Milwaukee Health and Rehab | 3.3 mi | Milwaukee, WI | ★★★★☆ | 4/5 | |
| Mercy Health Services | 4.1 mi | Milwaukee, WI | ★★★☆☆ | 3/5 | |
| St Ann Health and Rehabilitation Center | 4.1 mi | Milwaukee, WI | ★★★★☆ | 4/5 | |
| Bayshore Nursing & Rehab | 4.8 mi | Glendale, WI | ★☆☆☆☆ | 1/5 | abuseSFF |
| Wheaton Franciscan HC - Terrace at St Francis | 5.3 mi | Milwaukee, WI | ★☆☆☆☆ | 1/5 | |
| St Francis Health Services | 5.5 mi | Saint Francis, WI | ★★★☆☆ | 3/5 | |
| Aria at Mitchell Manor | 5.7 mi | West Allis, WI | ★★★☆☆ | 3/5 | |
| Complete Care at Glendale West | 5.7 mi | Glendale, WI | ★★★☆☆ | 2/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Milwaukee, WI — 32 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 525539.
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