St Ann Health and Rehabilitation Center

Name: St Ann Health and Rehabilitation Center
Address: 2020 S MUSKEGO AVE, Milwaukee, WI, 53204, US
Telephone: 4143832630

2020 S Muskego Ave, Milwaukee, WI 53204 · Milwaukee County · 50 certified beds · avg 45 residents/day · certified since Dec 8, 2023

Part of chain: CHAMPION CARE (22 facilities, chain avg rating 2.2★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.04

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (21)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 5, 2026	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Mar 5, 2026	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Mar 5, 2026	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Mar 5, 2026	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Mar 5, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Mar 5, 2026	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Feb 11, 2026	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Aug 1, 2025	D · Potential for harm, one-off	The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety. · from a complaint
Feb 6, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 6, 2025	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
Feb 6, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Oct 17, 2024	E · Potential for harm, repeated	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · from a complaint
Mar 14, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Nov 13, 2023	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Nov 13, 2023	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Nov 13, 2023	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
Nov 13, 2023	D · Potential for harm, one-off	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Nov 13, 2023	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Nov 13, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Nov 13, 2023	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Nov 13, 2023	C · Minimal risk, facility-wide	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 6).

Year	Citations	Worst severity that year
2023	8	E
2024	2	E
2025	4	F
2026	7	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Wisconsin avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.04	4.29	3.95	bottom 46% in Wisconsin; top 38% in the U.S.
Registered Nurse hours	0.76	1.01	0.69	bottom 28% in Wisconsin; top 31% in the U.S.
Weekend total nurse staffing	3.66	3.84	3.50	bottom 50% in Wisconsin; top 35% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.40	0.68	0.48	bottom 17% in Wisconsin; top 48% in the U.S.
Total nursing staff turnover (%)	0.0	46.9	45.8	—
RN turnover (%)	0.0	39.7	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.27, RN 0.81, weekend 3.87. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 2/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
The Bay at St Ann Holdings LLC	Organization	5% or Greater Direct Ownership Interest	100%	09/21/2020
Champion Care LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/01/2020
Ruvel, Menachem	Individual	Corporate Director	NOT APPLICABLE	09/21/2020
Ruvel, Menachem	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2020
Weinberg, Yisroel	Individual	Corporate Director	NOT APPLICABLE	09/21/2020
Weinberg, Yisroel	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2020

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"What mental health services do you provide on-site, and who delivers them?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Mercy Health Services	0.4 mi	Milwaukee, WI	★★★☆☆	3/5
Wheaton Franciscan HC - Terrace at St Francis	1.5 mi	Milwaukee, WI	★☆☆☆☆	1/5
Aria at Mitchell Manor	1.9 mi	West Allis, WI	★★★☆☆	3/5
Sunrise Health Services	2.3 mi	Milwaukee, WI	★★☆☆☆	2/5
Milwaukee Health and Rehab	2.6 mi	Milwaukee, WI	★★★★☆	4/5
Jewish Home and Care Center	3.6 mi	Milwaukee, WI	★☆☆☆☆	1/5	SFF
St Francis Health Services	3.7 mi	Saint Francis, WI	★★★☆☆	3/5
Complete Care at Southpointe	3.8 mi	Greenfield, WI	★★★☆☆	2/5
Saint Johns on the Lake	4.1 mi	Milwaukee, WI	★★★★☆	3/5
Maplewood Center	4.2 mi	West Allis, WI	★☆☆☆☆	1/5
Resolve at West Allis Respiratory and Rehab	4.2 mi	West Allis, WI	★☆☆☆☆	1/5
Edenbrook Lakeside	4.5 mi	Milwaukee, WI	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Milwaukee →

Facility data as of CMS processing date 2026-08-01. CCN 525731.

The Care File

Visit checklist — St Ann Health and Rehabilitation Center

2020 S Muskego Ave, Milwaukee, WI 53204 · 4143832630

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "What mental health services do you provide on-site, and who delivers them?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 525731 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)