Rowlett Health and Rehabilitation Center
9300 Lakeview Pkwy, Rowlett, TX 75088 · Dallas County · 163 certified beds · avg 124 residents/day · certified since Dec 4, 1990
Part of chain: THE ENSIGN GROUP (342 facilities, chain avg rating 3.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (16)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 24, 2025 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Jul 24, 2025 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jul 24, 2025 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Jul 24, 2025 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Jul 24, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jun 20, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jun 20, 2024 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Jun 20, 2024 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint |
| Jun 20, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Jun 20, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint |
| Jun 20, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Aug 21, 2023 | E · Potential for harm, repeated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Aug 21, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| May 10, 2023 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| May 10, 2023 | D · Potential for harm, one-off | The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals. |
| May 10, 2023 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (6 → 5).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 5 | 0 | E |
| 2024 | 6 | 0 | F |
| 2025 | 5 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Texas avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.23 | 3.46 | 3.95 | bottom 42% in Texas; bottom 23% in the U.S. |
| Registered Nurse hours | 0.24 | 0.44 | 0.69 | bottom 16% in Texas; bottom 5% in the U.S. |
| Weekend total nurse staffing | 2.95 | 3.04 | 3.50 | top 47% in Texas; bottom 28% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.30 | 0.34 | 0.48 | top 48% in Texas; bottom 32% in the U.S. |
| Total nursing staff turnover (%) | 53.9 | 55.3 | 45.8 | bottom 46% in Texas; bottom 27% in the U.S. |
| RN turnover (%) | 62.5 | 54.6 | 42.9 | bottom 38% in Texas; bottom 19% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.17, RN 0.24, weekend 2.89. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 2/5 · short-stay residents: 5/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Eastland Memorial Hospital District | Organization | 5% or Greater Direct Ownership Interest | 100% | 12/01/2023 |
| Burnam, Soon | Individual | Corporate Officer | NOT APPLICABLE | 12/01/2023 |
| Ensign Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 12/01/2019 |
| Forney Lake Healthcare, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/01/2023 |
| Forney Lake Healthcare, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 04/26/2025 |
| Howard, Scott | Individual | Managing Control - Governing Body | NOT APPLICABLE | 12/01/2023 |
| Howard, Scott | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/01/2023 |
| Howard, Scott | Individual | ADP of the SNF | NOT APPLICABLE | 04/15/2025 |
| Keetch, Chad | Individual | Corporate Officer | NOT APPLICABLE | 01/31/2025 |
| Lake Morris Health Holdings LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/31/2025 |
| Mostafa Elsawy, Bassem | Individual | Managing Control - Governing Body | NOT APPLICABLE | 02/01/2025 |
| Mostafa Elsawy, Bassem | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2025 |
| Mostafa Elsawy, Bassem | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2025 |
| Standard Bearer Healthcare Op, LP | Organization | ADP of the SNF | NOT APPLICABLE | 01/31/2025 |
| Taylor, Stephen | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2025 |
| The Ensign Group INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/31/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Beacon Harbor Healthcare and Rehabilitation | 0.3 mi | Rockwall, TX | ★★★☆☆ | 3/5 | |
| Rockwall Nursing Care Center | 3.2 mi | Rockwall, TX | ★★★☆☆ | 2/5 | |
| Broadmoor Medical Lodge | 4.2 mi | Rockwall, TX | ★★★☆☆ | 3/5 | |
| Highland Meadows | 4.9 mi | Rockwall, TX | ★★★★☆ | 4/5 | |
| Pleasant Valley Healthcare and Rehabilitation Cent | 5.6 mi | Garland, TX | ★★☆☆☆ | 2/5 | |
| Advanced Health & Rehab Center of Garland | 6.6 mi | Garland, TX | ★☆☆☆☆ | 1/5 | |
| Beltline Healthcare Center | 6.9 mi | Garland, TX | ★☆☆☆☆ | 1/5 | SFF |
| Wylie Oaks Healthcare and Rehabilitation | 7.0 mi | Wylie, TX | ★★☆☆☆ | 2/5 | |
| Christian Care Communities and Services Mesquite | 8.2 mi | Mesquite, TX | ★★★★☆ | 3/5 | |
| The Parks at Garland Healthcare and Rehab | 8.3 mi | Garland, TX | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 455904.