The Courtyard Rehabilitation and Healthcare Center

Name: The Courtyard Rehabilitation and Healthcare Center
Address: 3401 E AIRLINE DR, Victoria, TX, 77901, US
Telephone: 3615732467

3401 E Airline Dr, Victoria, TX 77901 · Victoria County · 56 certified beds · avg 47 residents/day · certified since Oct 9, 1998

Part of chain: THE ENSIGN GROUP (342 facilities, chain avg rating 3.2★)

4/5

Health inspection rating (on-site)

Serious findings on record

$17,992

Fines, last 3 years

3.02

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (18)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 28, 2026	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint
Sep 19, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Sep 19, 2025	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Sep 19, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 23, 2024	E · Potential for harm, repeated	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · from a complaint
Aug 23, 2024	E · Potential for harm, repeated	The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service. · from a complaint
Aug 23, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Aug 23, 2024	D · Potential for harm, one-off	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · from a complaint
Aug 23, 2024	D · Potential for harm, one-off	The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. · from a complaint
Aug 23, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint
Aug 23, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Aug 23, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Jan 10, 2024	E · Potential for harm, repeated	The facility employed staff who were not licensed, certified, or registered as required by state law. · from a complaint
Jun 30, 2023	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Jun 30, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jun 30, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jun 30, 2023	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Jun 30, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (8 → 3).

Year	Citations	Worst severity that year
2023	5	D
2024	9	E
2025	3	E
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $17,992.

Date	Type	Amount / length
Sep 19, 2025	Fine	$17,992

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Texas avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.02	3.46	3.95	bottom 24% in Texas; bottom 14% in the U.S.
Registered Nurse hours	0.21	0.44	0.69	bottom 9% in Texas; bottom 3% in the U.S.
Weekend total nurse staffing	2.60	3.04	3.50	bottom 22% in Texas; bottom 13% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.14	0.34	0.48	bottom 7% in Texas; bottom 4% in the U.S.
Total nursing staff turnover (%)	36.1	55.3	45.8	top 14% in Texas; top 27% in the U.S.
RN turnover (%)	0.0	54.6	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.04, RN 0.21, weekend 2.62. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Guadalupe County Hospital Board	Organization	5% or Greater Direct Ownership Interest	100%	04/01/2017
Burnam, Soon	Individual	Corporate Officer	NOT APPLICABLE	04/01/2017
Caretrust GP LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/01/2017
Caretrust Reit INC	Organization	ADP of the SNF	NOT APPLICABLE	04/01/2017
Chaparral Healthcare, INC	Organization	Operational/Managerial Control	NOT APPLICABLE	04/01/2017
Chaparral Healthcare, INC	Organization	ADP of the SNF	NOT APPLICABLE	10/03/2025
Ctr Partnership LP	Organization	ADP of the SNF	NOT APPLICABLE	04/01/2017
Ensign Services INC	Organization	ADP of the SNF	NOT APPLICABLE	08/24/2012
Gann, Kody	Individual	Corporate Officer	NOT APPLICABLE	02/01/2021
Guadalupe Health Holdings LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/01/2017
Jain, Arun	Individual	Managing Control - Governing Body	NOT APPLICABLE	11/01/2021
Jain, Arun	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2021
Jain, Arun	Individual	ADP of the SNF	NOT APPLICABLE	11/01/2021
Keetch, Chad	Individual	Corporate Officer	NOT APPLICABLE	03/01/2011
Villanueva, Anthony	Individual	Managing Control - Governing Body	NOT APPLICABLE	08/06/2018
Villanueva, Anthony	Individual	Operational/Managerial Control	NOT APPLICABLE	08/06/2018
Villanueva, Anthony	Individual	ADP of the SNF	NOT APPLICABLE	08/06/2018

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who completes resident assessments here, and how do you check them for accuracy?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
"Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
"How do you explain health changes and treatment options to residents and their families?"
"How do you train staff to treat residents with dignity, and how do you protect residents' personal belongings?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Riverside Oaks	0.2 mi	Victoria, TX	★★★★★	5/5
Twin Pines Nursing and Rehabilitation	1.6 mi	Victoria, TX	★☆☆☆☆	2/5
Twin Pines North Nursing and Rehabilitation Center	3.9 mi	Victoria, TX	★★☆☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Victoria →

Facility data as of CMS processing date 2026-08-01. CCN 675766.

The Care File

Visit checklist — The Courtyard Rehabilitation and Healthcare Center

3401 E Airline Dr, Victoria, TX 77901 · 3615732467

Health inspection rating 4/5 · CMS overall 3/5· Fines (3y): $17,992

Questions for the administrator:

☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
☐ "Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
☐ "How do you explain health changes and treatment options to residents and their families?"
☐ "How do you train staff to treat residents with dignity, and how do you protect residents' personal belongings?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 675766 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)