Southern Oaks Therapy and Living Center

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.62, RN 0.28, weekend 2.48.Comparing with Medicare Care Compare? Care Compare shows the raw figure (2.62 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

All 17 owning or managing parties CMS has on file are shown — none excluded.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "If my family member falls or their condition changes, exactly when and how will I be notified?"
• "What systems do you use to prevent medication errors, and what happens when one occurs?"
• "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
• "Can you show me how medications are stored and secured on the units, including controlled drugs?"
• "Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
• "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Texas midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "The ownership record on file lists 17 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Dallas, TX — 81 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• The Highlands Guest Care Center — Dallas, TX · overall 1/5
• The Hillcrest of North Dallas — Dallas, TX · overall 1/5
• The Laurenwood Nursing and Rehabilitation — Duncanville, TX · overall 4/5
• The Madison on Marsh — Carrollton, TX · overall 4/5
• The Manor at Seagoville — Seagoville, TX · overall 3/5
• The Parks at Garland Healthcare and Rehab — Garland, TX · overall 4/5
• The Plaza at Edgemere — Dallas, TX · overall 4/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Dallas →