How to file a complaint about care →
No fines or payment denials in the published 3-year window.
276 County Farm Road, Dover, NH 03820 (opens Google Maps) · Strafford County · (603) 742-1348· 215 certified beds · avg 165 residents/day · certified since Apr 1, 1995 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 7 inspection findings. Open the full record below to read every finding.
The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. F-0658
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. F-0658
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 8, 2026 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Apr 8, 2026 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Feb 12, 2025 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Feb 12, 2025 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Feb 12, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide timely, quality laboratory tests to meet residents' needs. · F-0770 |
| Feb 12, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jan 11, 2024 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
Citations from standard inspections decreased between the last two inspection cycles (4 → 2).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 1 | 0 | D |
| 2025 | 4 | 0 | D |
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | New Hampshire avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.47 | 4.11 | 3.95 | top 15% in New Hampshire; top 8% in the U.S. |
| Registered Nurse hours | 1.44 | 0.82 | 0.69 | top 6% in New Hampshire; top 5% in the U.S. |
| Weekend total nurse staffing | 4.88 | 3.67 | 3.50 | top 17% in New Hampshire; top 7% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.94 | 0.55 | 0.48 | top 4% in New Hampshire; top 7% in the U.S. |
| Total nursing staff turnover (%) | 16.2 | 44.1 | 45.8 | top 1% in New Hampshire; top 1% in the U.S. |
| RN turnover (%) | 7.7 | 40.9 | 42.9 | top 1% in New Hampshire; top 3% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.30, RN 1.13, weekend 3.84.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.30 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: —/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Riverside Rest Home. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Government - County
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bower, Raymond | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/27/1987 |
| Bower, Raymond | Individual | ADP of the SNF | NOT APPLICABLE | 04/04/2025 |
| Brown, Deirdra | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/05/2023 |
| Clary, Patrick | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/20/1988 |
| Clary, Patrick | Individual | ADP of the SNF | NOT APPLICABLE | 01/20/1988 |
| County of Strafford | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/01/1995 |
| County of Strafford | Organization | ADP of the SNF | NOT APPLICABLE | 04/04/2025 |
| Emerton, Jennifer | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/12/2016 |
| Fuller, Keith | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/25/2002 |
| Hogan, Jennifer | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/07/2022 |
| Kane, Doug | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/07/2019 |
| Kopreski, Paul | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/19/2014 |
| Lambert, Linda | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/05/2022 |
| Lapoint, Kristina | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/21/2010 |
| Leavitt, Sean | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Legere, Diane | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/05/1996 |
| Maglaras, George | Individual | Corporate Director | NOT APPLICABLE | 01/01/1987 |
| Maglaras, George | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/1987 |
| Morse, Mike | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/04/2002 |
| Pitre, Joe | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
Showing 20 of 21 parties CMS has on file for this facility; 1 are not displayed. The full list is in the CMS Ownership dataset.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Dover Center for Health & Rehabilitation | 2.5 mi | Dover, NH | ★★★★☆ | 4/5 | |
| Langdon Place of Dover | 4.8 mi | Dover, NH | ★★★★★ | 4/5 | |
| Birch Healthcare Center | 5.2 mi | Rochester, NH | ★★☆☆☆ | 3/5 | |
| Rochester Manor | 5.5 mi | Rochester, NH | ★★☆☆☆ | 2/5 | |
| Saint Ann Rehabilitation and Nursing Center | 6.8 mi | Dover, NH | ★★★★☆ | 4/5 | |
| Pinnacle Health & Rehab at N Berwick | 11.6 mi | North Berwick, ME | ★★★★★ | 5/5 | |
| Durgin Pines | 13.1 mi | Kittery, ME | ★★★★★ | 5/5 | |
| Edgewood Centre (the) | 14.0 mi | Portsmouth, NH | ★★★☆☆ | 3/5 | |
| Cedar Healthcare Center | 14.3 mi | Portsmouth, NH | ★★★★★ | 5/5 | |
| Rockingham County Nursing Home | 15.4 mi | Brentwood, NH | ★★★★☆ | 4/5 | |
| Pinnacle Health & Rehab at Sanford | 16.7 mi | Sanford, ME | ★★★★★ | 5/5 | |
| Webster at Rye | 16.7 mi | Rye, NH | ★★★★☆ | 4/5 |
Facility data as of CMS processing date 2026-08-01. CCN 305047.
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