Riverbend of South Natick

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.19, RN 1.06, weekend 3.82.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.19 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

All 4 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Rehabilitation Associates — 6 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Thomas Upham House — Medfield, MA · overall 5/5
• Timothy Daniels House — Holliston, MA · overall 4/5
• Victoria Haven Nursing Facility — Norwood, MA · overall 2/5
• Lydia Taft House — Uxbridge, MA · overall 5/5
• Pope Nursing Home — Weymouth, MA · overall 2/5

Listed by state, then facility name — not a ranking.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "Where do you post your daily staffing numbers, and can I see today's?"
• "If my family member falls or their condition changes, exactly when and how will I be notified?"
• "What is your policy on physical restraints, and what alternatives do you try first?"
• "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
• "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
• "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
• "How many hours a day is a registered nurse physically in the building, including weekends?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 39% total nursing staff turnover here — who on the care team has been with you longest?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Middlesex, MA — 72 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Rivercrest Long Term Care — W Concord, MA · overall 5/5
• Royal Meadow View Center — North Reading, MA · overall 4/5
• Sancta Maria Nursing Facility — Cambridge, MA · overall 2/5
• Seven Hills Pediatric Center — Groton, MA · overall 3/5
• St Patrick's Manor — Framingham, MA · overall 4/5
• Sudbury Pines Extended Care — Sudbury, MA · overall 2/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in S Natick →