Massachusetts ›Needham

Skilled Nursing Facility at North Hill (the)

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865 Central Avenue, Needham, MA 02492 (opens Google Maps) · Norfolk County · (781) 444-9910· 72 certified beds · avg 62 residents/day · certified since Jan 10, 1985 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

3/5
Health inspection rating (on-site)
inspected Jul 18, 2025
2
Serious findings on record
most recent Jan 15, 2025
$16,153
Fines, last 3 years
—
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 2/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, isolated · Jan 15, 2025 · F-0684 · triggered by a complaint

The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.

Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Jan 29, 2025 (Deficient, Provider has date of correction)

▲ Immediate jeopardy, isolated · Jan 15, 2025 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Jan 29, 2025 (Deficient, Provider has date of correction)

Inspection findings in the public record

Showing the latest 3 of 11 inspection findings. Open the full record below to read every finding.

  1. E · Potential for more than minimal harm, pattern

    The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. F-0605

  2. D · Potential for more than minimal harm, isolated

    The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656

  3. D · Potential for more than minimal harm, isolated

    The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. F-0761

View all 11 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Jul 18, 2025E · Potential for more than minimal harm, patternThe facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. · F-0605
Jul 18, 2025D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Jul 18, 2025D · Potential for more than minimal harm, isolatedThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Jan 15, 2025▲ J · Immediate jeopardy, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684
Jan 15, 2025▲ J · Immediate jeopardy, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689
Jul 11, 2024E · Potential for more than minimal harm, patternThe facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883
Jul 11, 2024D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Jul 11, 2024D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
May 18, 2023D · Potential for more than minimal harm, isolatedThe facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · F-0607
May 18, 2023D · Potential for more than minimal harm, isolatedThe facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609
May 18, 2023D · Potential for more than minimal harm, isolatedThe facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. · F-0636

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (3 → 3).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations: 3
Serious citations (G–L): 0
2024
All citations: 3
Serious citations (G–L): 0
2025
All citations: 5
Serious citations (G–L): 2

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202330D
202430E
202552J ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

1 fine totaling $16,153.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

DateTypeAmount / length
Jan 15, 2025Fine$16,153

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityMassachusetts averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: Not reported
Massachusetts average: 3.89
U.S. average: 3.95
Registered Nurse hours
This facility: Not reported
Massachusetts average: 0.65
U.S. average: 0.69
Weekend total nurse staffing
This facility: Not reported
Massachusetts average: 3.51
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityMassachusetts avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)—3.893.95—
Registered Nurse hours—0.650.69—
Weekend total nurse staffing—3.513.50—
Weekend RN hours (not acuity-adjusted)—0.460.48—
Total nursing staff turnover (%)24.338.245.8top 11% in Massachusetts; top 6% in the U.S.
RN turnover (%)26.942.642.9top 20% in Massachusetts; top 24% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total —, RN —, weekend —.Comparing with Medicare Care Compare? Care Compare shows the raw figure (— here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Skilled Nursing Facility at North Hill (the). CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

  • Request the room type, effective date and itemized daily rate in writing.
  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / managerTypeRoleStakeSince
4m Building Solutions, LLCOrganizationOperational/Managerial ControlNOT APPLICABLE07/22/2019
4m Building Solutions, LLCOrganizationADP of the SNFNOT APPLICABLE07/14/2025
A.v. Powell & Associates, LLCOrganizationADP of the SNFNOT APPLICABLE12/15/1999
Aqueduct Technologies, INCOrganizationADP of the SNFNOT APPLICABLE03/14/2025
Babson CollegeOrganizationADP of the SNFNOT APPLICABLE11/14/1978
Baker Tilly Us LLPOrganizationADP of the SNFNOT APPLICABLE12/16/2024
Barth, SuzanneIndividualCorporate DirectorNOT APPLICABLE04/01/2022
Barth, SuzanneIndividualTrustee of the SNFNOT APPLICABLE04/01/2022
Benoit, PaulIndividualOperational/Managerial ControlNOT APPLICABLE06/24/2001
Benoit, PaulIndividualADP of the SNFNOT APPLICABLE06/24/2001
Bere, KaralynIndividualCorporate OfficerNOT APPLICABLE09/15/2024
Bere, KaralynIndividualADP of the SNFNOT APPLICABLE09/10/2024
Bermudez, EmilyIndividualOperational/Managerial ControlNOT APPLICABLE03/06/2023
Bermudez, EmilyIndividualADP of the SNFNOT APPLICABLE03/06/2023
Clay & Associates, LLCOrganizationADP of the SNFNOT APPLICABLE01/01/2023
Corsini, RussellIndividualCorporate DirectorNOT APPLICABLE04/01/2016
Corsini, RussellIndividualTrustee of the SNFNOT APPLICABLE04/01/2016
Costa, NatalieIndividualADP of the SNFNOT APPLICABLE09/15/1997
Creed, SarahIndividualCorporate DirectorNOT APPLICABLE04/01/2015
Creed, SarahIndividualTrustee of the SNFNOT APPLICABLE04/01/2015

Showing 20 of 58 parties CMS has on file for this facility; 38 are not displayed. The full list is in the CMS Ownership dataset.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
  • "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
  • "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
  • "Can you show me an example care plan, and how are families included when it's created and updated?"
  • "Can you show me how medications are stored and secured on the units, including controlled drugs?"
  • "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 24% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 58 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 127 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Briarwood Rehabilitation & Healthcare Center1.3 miNeedham, MA★★★★☆4/5
Elizabeth Seton1.4 miWellesley, MA★★★★☆5/5
Stone Rehabilitation and Senior Living2.1 miNewton Upper Falls, MA★★★☆☆3/5
Adviniacare Newton Wellesley2.6 miWellesley, MA★★★★☆3/5
Care One at Newton2.7 miNewton, MA★★☆☆☆1/5
Newbridge on the Charles Skilled Nursing Facility3.1 miDedham, MA★★★★★5/5
Riverbend of South Natick3.3 miS Natick, MA★★★★★4/5
Lasell House3.4 miNewton, MA★★★★★5/5
Care Village at Parkway4.1 miBoston, MA★★☆☆☆2/5
West Newton Healthcare4.4 miWest Newton, MA★☆☆☆☆1/5
Mary Ann Morse Nursing & Rehabilitation4.4 miNatick, MA★★★★★4/5
German Center for Extended Care4.7 miBoston, MA★★★★★4/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Norfolk, MA — 33 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Needham →

Facility data as of CMS processing date 2026-08-01. CCN 225281.

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