River View Rehabilitation and Nursing Care Center
510 Fifth Avenue, Owego, NY 13827 · Tioga County · 77 certified beds · avg 73 residents/day · certified since Jan 1, 1967
Part of chain: THE MAYER FAMILY (11 facilities, chain avg rating 2.9★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Jul 3, 2025 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jul 3, 2025 (Past Non-Compliance)
All citations in the current public record (16)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 3, 2025 | ▲ G · Actual harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Nov 15, 2024 | F · Potential for harm, facility-wide | The facility did not keep residents' personal and medical information private and confidential. |
| Nov 15, 2024 | F · Potential for harm, facility-wide | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · from a complaint |
| Nov 15, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint |
| Nov 15, 2024 | D · Potential for harm, one-off | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint |
| Nov 15, 2024 | D · Potential for harm, one-off | The facility did not properly inform residents or their representatives about arbitration agreements — contracts that give up the right to sue in court — including their right to refuse to sign. |
| Nov 15, 2024 | D · Potential for harm, one-off | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. |
| Nov 15, 2024 | B · Minimal risk, repeated | The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman. |
| Oct 14, 2022 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Oct 14, 2022 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Mar 4, 2020 | E · Potential for harm, repeated | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. |
| Mar 4, 2020 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Mar 4, 2020 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Mar 4, 2020 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Mar 4, 2020 | D · Potential for harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| Mar 4, 2020 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (2 → 7).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2020 | 6 | 0 | E |
| 2022 | 2 | 0 | D |
| 2024 | 7 | 0 | F |
| 2025 | 1 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $12,735.
| Date | Type | Amount / length |
|---|---|---|
| Jul 3, 2025 | Fine | $12,735 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.09 | 3.58 | 3.95 | top 22% in New York; top 36% in the U.S. |
| Registered Nurse hours | 0.78 | 0.68 | 0.69 | top 24% in New York; top 29% in the U.S. |
| Weekend total nurse staffing | 3.65 | 3.13 | 3.50 | top 20% in New York; top 36% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.73 | 0.48 | 0.48 | top 14% in New York; top 15% in the U.S. |
| Total nursing staff turnover (%) | 50.7 | 40.3 | 45.8 | bottom 24% in New York; bottom 35% in the U.S. |
| RN turnover (%) | 66.7 | 39.8 | 42.9 | bottom 8% in New York; bottom 15% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.68, RN 0.70, weekend 3.29. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 2/5 · short-stay residents: 5/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Appel, Anna | Individual | 5% or Greater Direct Ownership Interest | 20% | 04/01/2014 |
| Berman, Mordechai | Individual | 5% or Greater Direct Ownership Interest | 5% | 04/01/2014 |
| Klein, Rivky | Individual | 5% or Greater Direct Ownership Interest | 20% | 04/01/2014 |
| Landa, Hinda | Individual | 5% or Greater Direct Ownership Interest | 10% | 04/01/2014 |
| Landa, Steven | Individual | 5% or Greater Direct Ownership Interest | 8% | 04/01/2014 |
| Majerovic, Helen | Individual | 5% or Greater Direct Ownership Interest | 10% | 04/01/2014 |
| Mayer, Andrea | Individual | 5% or Greater Direct Ownership Interest | 5% | 04/01/2014 |
| Reich, Suri | Individual | 5% or Greater Direct Ownership Interest | 10% | 04/01/2014 |
| Appel, Anna | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2014 |
| Berman, Mordechai | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2014 |
| Gewirtz, Jonathan | Individual | Corporate Officer | NOT APPLICABLE | 02/11/2019 |
| Klein, Rivky | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2014 |
| Mayer, Andrea | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2014 |
| Suleiman, Samer | Individual | W-2 Managing Employee | NOT APPLICABLE | 02/11/2019 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
- "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Could I join residents for a meal to see the food quality and temperature for myself?"
- "Is signing an arbitration agreement required for admission, and can we refuse it without affecting my family member's care?"
- "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
- "Where do you post your latest state inspection results and the ombudsman's contact information?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Ideal Senior Living Center | 9.3 mi | Endicott, NY | ★★★★★ | 4/5 | |
| Absolut Ctr for Nursing & Rehab Endicott L L C | 9.8 mi | Endicott, NY | ★★★☆☆ | 3/5 | |
| Vestal Park Rehabilitation and Nursing Center | 11.7 mi | Vestal, NY | ★★☆☆☆ | 1/5 | |
| Good Shepherd Village at Endwell | 12.1 mi | Endwell, NY | ★★★★★ | 5/5 | |
| Willow Point Rehabilitation and Nursing Center | 14.2 mi | Vestal, NY | ★☆☆☆☆ | 1/5 | |
| Susquehanna Nursing & Rehabilitation Center, L L C | 14.8 mi | Johnson City, NY | ★☆☆☆☆ | 1/5 | |
| Elderwood at Waverly | 15.8 mi | Waverly, NY | ★☆☆☆☆ | 1/5 | abuse |
| Athens Nursing and Rehabilitation Center | 17.0 mi | Athens, PA | ★☆☆☆☆ | 2/5 | |
| Elizabeth Church Manor Nursing Home | 17.3 mi | Binghamton, NY | ★★☆☆☆ | 1/5 | |
| Sayre Health Care Center | 18.7 mi | Sayre, PA | ★★★☆☆ | 3/5 | |
| Good Shepherd-Fairview Home INC | 19.0 mi | Binghamton, NY | ★★★☆☆ | 3/5 | |
| Bridgewater Center for Rehab & Nursing L L C | 19.5 mi | Binghamton, NY | ★★☆☆☆ | 2/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 335103.