Elizabeth Church Manor Nursing Home
863 Front Street, Binghamton, NY 13905 · Broome County · 120 certified beds · avg 114 residents/day · certified since Jan 1, 1967
Part of chain: UNITED METHODIST HOMES (2 facilities, chain avg rating 2.5★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, facility-wide · Sep 30, 2024 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (L): A life-threatening or extremely dangerous situation existed throughout the facility. The single most serious citation CMS can issue.
Corrected: Nov 6, 2024 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, facility-wide · Sep 30, 2024 · F-0700 · triggered by a complaint
The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Why it matters: Improperly used bed rails can trap or injure residents — in the worst cases, causing serious harm.
Severity (L): A life-threatening or extremely dangerous situation existed throughout the facility. The single most serious citation CMS can issue.
Corrected: Nov 6, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (25)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 1, 2025 | F · Potential for harm, facility-wide | The facility did not have enough support staff to safely and effectively run its food and nutrition service. |
| Aug 1, 2025 | E · Potential for harm, repeated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Aug 1, 2025 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 1, 2025 | E · Potential for harm, repeated | The facility did not dispose of garbage and refuse properly. |
| Aug 1, 2025 | D · Potential for harm, one-off | The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. |
| Aug 1, 2025 | D · Potential for harm, one-off | The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies. |
| Aug 1, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Aug 1, 2025 | D · Potential for harm, one-off | The facility did not designate a qualified infection preventionist — a trained person responsible for running the infection prevention and control program. |
| Sep 30, 2024 | ▲ L · Immediate jeopardy, facility-wide | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Sep 30, 2024 | ▲ L · Immediate jeopardy, facility-wide | The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. · from a complaint |
| Sep 30, 2024 | F · Potential for harm, facility-wide | The facility did not have a proper governing body legally responsible for its policies and operations, or that body failed to appoint a properly licensed administrator to manage the facility. · from a complaint |
| Aug 22, 2024 | E · Potential for harm, repeated | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. |
| Aug 22, 2024 | E · Potential for harm, repeated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Aug 22, 2024 | E · Potential for harm, repeated | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint |
| Aug 22, 2024 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 22, 2024 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. |
| Aug 22, 2024 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Aug 22, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint |
| Aug 22, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Aug 22, 2024 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Aug 22, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Apr 10, 2024 | E · Potential for harm, repeated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Apr 10, 2024 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint |
| Sep 1, 2022 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Sep 1, 2022 | C · Minimal risk, facility-wide | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (10 → 8).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 2 | 0 | D |
| 2024 | 15 | 2 | L ▲ |
| 2025 | 8 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $151,625.
| Date | Type | Amount / length |
|---|---|---|
| Aug 22, 2024 | Fine | $151,625 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.35 | 3.58 | 3.95 | top 16% in New York; top 27% in the U.S. |
| Registered Nurse hours | 0.54 | 0.68 | 0.69 | bottom 45% in New York; bottom 44% in the U.S. |
| Weekend total nurse staffing | 3.64 | 3.13 | 3.50 | top 21% in New York; top 36% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.30 | 0.48 | 0.48 | bottom 40% in New York; bottom 33% in the U.S. |
| Total nursing staff turnover (%) | 54.2 | 40.3 | 45.8 | bottom 18% in New York; bottom 27% in the U.S. |
| RN turnover (%) | 71.4 | 39.8 | 42.9 | bottom 5% in New York; bottom 11% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.02, RN 0.50, weekend 3.36. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Ahmad, Rana | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/27/2024 |
| Ahmad, Rana | Individual | ADP of the SNF | NOT APPLICABLE | 02/26/2025 |
| Berg, Sharon | Individual | Corporate Director | NOT APPLICABLE | 05/29/1996 |
| Betz, Edwin | Individual | Corporate Director | NOT APPLICABLE | 05/28/2003 |
| Byrne Colling, Kathleen | Individual | Corporate Director | NOT APPLICABLE | 08/27/2014 |
| Clark, Douglas | Individual | Corporate Director | NOT APPLICABLE | 12/16/2020 |
| Crounse, John | Individual | Corporate Director | NOT APPLICABLE | 05/28/2008 |
| Cundey, Chelsey | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/20/2025 |
| Cundey, Chelsey | Individual | ADP of the SNF | NOT APPLICABLE | 02/26/2025 |
| Dirhan, Coleman | Individual | Corporate Director | NOT APPLICABLE | 05/29/2023 |
| Grillini, Catherine | Individual | Corporate Director | NOT APPLICABLE | 05/29/2023 |
| Hall, Robert | Individual | Corporate Director | NOT APPLICABLE | 05/29/2019 |
| Hertel, Alan | Individual | Corporate Director | NOT APPLICABLE | 01/29/2020 |
| Horn, Janice | Individual | Corporate Director | NOT APPLICABLE | 05/29/2023 |
| Johnson, Maryann | Individual | Corporate Director | NOT APPLICABLE | 05/25/2011 |
| Kinsman, Allan | Individual | Corporate Director | NOT APPLICABLE | 05/23/2002 |
| Lamantia, Salvatore | Individual | Corporate Director | NOT APPLICABLE | 10/03/2017 |
| Lee, Lisa | Individual | Corporate Director | NOT APPLICABLE | 05/26/2016 |
| Lewis, Sharron | Individual | Corporate Director | NOT APPLICABLE | 08/31/2016 |
| Lewis, William | Individual | Corporate Director | NOT APPLICABLE | 08/28/2013 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
- "How is your kitchen staffed, and have meals ever been delayed because of staffing?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can I see where garbage is stored and how often it's removed?"
- "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
- "How do you decide you have enough staff and resources for your resident population, including nights and weekends?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Good Shepherd-Fairview Home INC | 1.7 mi | Binghamton, NY | ★★★☆☆ | 3/5 | |
| Bridgewater Center for Rehab & Nursing L L C | 2.2 mi | Binghamton, NY | ★★☆☆☆ | 2/5 | |
| Susquehanna Nursing & Rehabilitation Center, L L C | 2.6 mi | Johnson City, NY | ★☆☆☆☆ | 1/5 | |
| Willow Point Rehabilitation and Nursing Center | 3.3 mi | Vestal, NY | ★☆☆☆☆ | 1/5 | |
| Good Shepherd Village at Endwell | 6.2 mi | Endwell, NY | ★★★★★ | 5/5 | |
| Vestal Park Rehabilitation and Nursing Center | 7.3 mi | Vestal, NY | ★★☆☆☆ | 1/5 | |
| Absolut Ctr for Nursing & Rehab Endicott L L C | 7.5 mi | Endicott, NY | ★★★☆☆ | 3/5 | |
| Ideal Senior Living Center | 8.2 mi | Endicott, NY | ★★★★★ | 4/5 | |
| River View Rehabilitation and Nursing Care Center | 17.3 mi | Owego, NY | ★★★☆☆ | 2/5 | |
| Meadow View Rehabilitation & Healthcare Center | 19.6 mi | Montrose, PA | ★★★☆☆ | 3/5 | |
| Barnes-Kasson County Hospital | 19.9 mi | Susquehanna, PA | ★★☆☆☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 335090.